Gartner Reviews

Updated September 22, 2014
Updated September 22, 2014
469 Reviews
4.0
469 Reviews
Rating Trends

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Gartner CEO and Director Gene Hall
Gene Hall
351 Ratings

Review Highlights

Pros
  • Pooled vacation / sick day allowance which allows for great work-life balance (in 40 reviews)

  • Gartner employs a lot of smart people which make it an exceptional environment to learn and grow (in 27 reviews)


Cons
  • Talks a good game for work-life balance, but many Account Executive jobs require round the clock work (in 16 reviews)

  • Most promotions are internal , which means that middle management is not always best in class (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wolf in sheep's clothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Egham, England (UK)
    Former Employee - Account Executive in Egham, England (UK)

    I worked at Gartner full-time for more than a year

    Pros

    Personal/Professional Development - Structured training

    Cons

    Management has a weak backbone and prone to slopey shoulders
    Over promise and hugely under deliver
    Business units fail to collaborate = unprofessional experience for clients
    Internal competition/sharking prevalent
    Unequal opportunity within teams
    Senior management (VP level) failing to provide necessary direction/culture/guidance
    All consuming - work life balance non existent
    High churn

    Advice to ManagementAdvice

    Your hugely talented and able employees would be far more productive (and less likely to leave) if they were empowered to succeed, rather than threatened not to fail.!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales  in  Seoul (South Korea)
    Former Employee - Inside Sales in Seoul (South Korea)

    I worked at Gartner as a contractor for less than a year

    Pros

    Globally great company! Great infrastructure & it has growth. It looks like a good company bit the basic biz model comes from insurance industry which is odd & does not work.

    Cons

    Korea is different: decisions are manipulated not clear. Do not have any sense of urgencies.

    Advice to ManagementAdvice

    Should improve.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Unprofessional and political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Director  in  Bangalore (India)
    Former Employee - Research Director in Bangalore (India)

    I worked at Gartner full-time for more than a year

    Pros

    Work out of home is the only attraction but offsets with other negatives

    Cons

    Half backed analysts who do not have practice experience and keep playing g with words

    Advice to ManagementAdvice

    Do not learn from clients

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Back-stabbing, narcissistic, ego-maniacs!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Director
    Former Employee - Research Director

    I worked at Gartner full-time

    Pros

    There are a lot of really intelligent people working here, and it's interesting to discuss the various technologies in free-form discussions.

    Cons

    Unfortunately, some of the analysts seem to have a "God" complex. It's a very male chauvinistic company with very few women in any leadership roles whatsoever. Personal attacks in open meetings are common. A lack of communication from corporate to the rank-and-file is widespread. No career advancement or roadmap opportunities are available, especially if they want and need to keep you in your current role...FOREVER!!

    Advice to ManagementAdvice

    Hire and promote women and stop rewarding bad, divisive behavior of misogynistic managers who only fit a cookie-cutter version of an anchor man on the nightly news.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Run Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gartner

    Pros

    They do give a lot of vacation time and offer a work at home option in most departments. Pretty solid company.

    Cons

    No opportunity for advancement, the raises are terrible and the health insurance is awful.

    Doesn't Recommend
    Disapproves of CEO
  7. 6 people found this helpful  

    Worst Company Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager SMB  in  Fort Myers, FL
    Current Employee - Account Manager SMB in Fort Myers, FL

    I have been working at Gartner full-time for more than 3 years

    Pros

    None, there is no pro to working here stay away.

    Cons

    Many the list is to long to fit here. I will be leaving company in 4 weeks, found another company that is so so much better.

    Advice to ManagementAdvice

    Grow up and quit thinking you run the world. Especially local management in the fort myers office. Local management walks around like they are the president of the united states and they have no clue about anything business related.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    ALL HAT NO CATTLE. This precisely describes Gartner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Dallas, TX
    Current Employee - Account Manager in Dallas, TX

    I have been working at Gartner full-time for more than 8 years

    Pros

    I have worked at the company for many years. It was good when I started but unfortunately it has headed into the tank in the past several years.

    The company is so hung up on its policies and procedures that it has become Paralyzed By Process.

    Cons

    Benefits suck

    Pay for performance has gone away; now it is based on lets have a whole bunch of mediocre worker bees.

    The wrong people are getting promoted. These are the ones who play the politics and tell others what to do but cannot effectively do what they preach.

    I have updated my resume, having several interviews each week and will be moving on shortly.

    Advice to ManagementAdvice

    You are all rumors in your own minds.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Good until you look under the skin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gartner full-time for less than a year

    Pros

    - Gartner is the largest and most widely recognised research company, this does have its perks

    - Market trends show Gartner as stable, the result is that although the "job for life" no longer exists, job security is good

    Cons

    - Analysts are treated like rockstars. They travel first class and enjoy the perks of traditional C-level employees, In reality they are not true subject matter experts but IT journalists

    - Expense policies are ridiculous - there are employees eating out in very expensive restaurants whilst at events (not even entertaining customers) whilst pretty much all other IT companies are attempting to save money

    - Review process is a joke - employees are given status as "upcoming stars" but then are treated badly by middle and upper management. I know of examples where people have been asked to apply for a more senior role and then the person who asked them to apply is the person to deny the application!

    - Recruitment process is also a joke - HR advertise jobs which either don't exist or they state the candidate is not a good fit despite numerous colleagues providing referrals and also confirming in writing prior that the candidate is a good fit!

    - Non US employees do not benefit from the same luxuries as US employees

    - Not un-typical to other US based companies, Gartner has more job titles than you can shake a stick at. Hardly any of them make sense and I wouldn't be surprised if even the cleaner has a Senior Director or VP title!

    Advice to ManagementAdvice

    - Sort out your fees, policies and do not discriminate against non US employees. If your customers get wind of you allowing employees to travel first class and enjoy C-level dinners at their expense, you may find that this impacts your 'relationship' with them

    - Recruit fairly globally

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Accounts
    Former Employee - Major Accounts

    I worked at Gartner full-time for more than a year

    Pros

    The employees and the role was virtual.

    Cons

    Not sure there is enough space to share my thoughts. But a few notable points are be ware, they are quick to fire you and quick to move on. They really have underestimated the competition and their rate cards for services are totally out of whack. Management is disengaged and not supportive. They have a marketing team that fill you full of lies and constantly recruiting. They have ruined my career.

    Advice to ManagementAdvice

    None as they dont listen anyways, you are only an individual contributor in their eyes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Avoid the Client Partner Group in Fort Myers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Client Partner  in  Fort Myers, FL
    Current Employee - Associate Client Partner in Fort Myers, FL

    I have been working at Gartner full-time for more than a year

    Pros

    Decent benefits, generous amount of PTO and well-respected brand

    Cons

    Not enough growth potential (career or financial), very micro-managed, they are hiring in less and less experienced Client Partners at lower salaries and so the level of professional experience in the Client Partner Group is declining.

    Advice to ManagementAdvice

    Teach your VPs how to act when at a company outing in public. For example, on one of our last outings a VP in the HTTP group LOST his cell phone and then accused people of stealing it. He made the amusement park we were at ask all of their employees if they stole his iPhone. It was mortifying to be associated with this type of behavior. Start checking the egos of your management and VPs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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