Gartner

www.gartner.com

Gartner Reviews

Updated January 29, 2015
Updated January 29, 2015
545 Reviews
4.0
545 Reviews
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Gartner CEO and Director Gene Hall
Gene Hall
406 Ratings

Review Highlights

Pros
  • Pooled vacation / sick day allowance which allows for great work-life balance (in 46 reviews)

  • Some groups allow you to work from home all the time or some of the time (in 16 reviews)


Cons
  • Work-life balance can be challenging if you dont clearly set this with yourself (in 22 reviews)

  • Middle management is by comparison very poor and the leadership lacks strategic vision (in 18 reviews)

More Highlights

Employee Reviews

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  1.  

    No Culture, No Structure. Extremely Inconsistent Experiences. (Gartner Consulting)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Gartner full-time

    Pros

    - Ability to work from home
    - Access to research (but learning is up to you)

    Cons

    - There is no culture or career path. You have to fend and fight for yourself. It takes considerable effort to do so and you are not encouraged or supported in that effort.
    - Depending on who you work with, the experience is extremely inconsistent. Some managing partners and engagement managers are great. Others are extremely poor. There is no effort to create standards of what "good" looks like. There are no project reviews after an engagement is over and there is no effort to improve the next time around. Many projects are undersold and overpromised.
    - Leadership is lacking in people management skills
    - Very slow to promote (2 year cycle is the fastest) and difficult to move past the Director level. There is no real career path. You have to carve out a niche for yourself and find people to align with. Most Directors and above are hired in from the outside.
    - The worst part is that the people who have been there a while and those that are in management positions either don't care or they are resigned to the status quo and don't believe anything can be done. Everyone else leaves.

    Advice to ManagementAdvice

    - Implement training at all levels. Making a slide, managing a project, and selling are 3 different things.
    - Implement project reviews and feedback mechanisms. Encourage constructive criticism and openness.
    - Lower the internal billing rates
    - Align sales and delivery rather than keeping them separate. Don't sell what you can't deliver.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT

    I worked at Gartner full-time (more than 10 years)

    Pros

    As a healthy, growing company, Gartner offers excellent training and growth opportunities. Salaries & benefits are competitive and there is good work/life balance. The performance-focused culture is largely a meritocracy.

    Cons

    Like any company, the politics can get intense. The company is also run in a very top down-fashion which may appeal to process oriented people but might not to more innovation focused people. The company also has low gender and ethnic diversity, especially in the upper management ranks.

    Advice to ManagementAdvice

    1. Allocate a bit more focus to blue-ocean innovation rather than focusing exclusively on operational innovation.
    2. Develop active policies to promote gender and ethnic diversity at all levels.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Executive Partner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Partner in Washington, DC
    Former Employee - Executive Partner in Washington, DC

    I worked at Gartner full-time (more than a year)

    Pros

    Working with smart people, great research team, Federal CIO peers

    Cons

    Bad management, bad performance review process, manage thru fear and intimidation, broken promises, not family friendly, unreasonable demands on family time

    Advice to ManagementAdvice

    Shakeup your regional management organization in Executive Programs

    Doesn't Recommend
    Negative Outlook
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  5.  

    Run to Forester, Run!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in Stamford, CT
    Former Employee - Senior Director in Stamford, CT

    I worked at Gartner full-time (more than 8 years)

    Pros

    Smart people and lots of work - will keep you very very busy!

    Cons

    If you are a woman - absolutely NO promotional opportunity; GOBN is alive and well.
    poor management, poor review process, and 360 feedback is an utter joke.

    Advice to ManagementAdvice

    Top level management needs to be kicked to the curb and replace with actual humans.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Unique, rewarding place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Stamford, CT
    Current Employee - Director in Stamford, CT

    I have been working at Gartner full-time (more than 8 years)

    Pros

    At Gartner you work with brilliant people and sit at the cutting edge of IT. People are supportive and collaborative. Things change all the time and change quickly, so you need to be OK with change to do well here. HR encouarges people to develop and move to new opportunities around the compnay. Gartner's bought up some competitors and has a very strong financial health. Its also known for integrity.

    Cons

    For an IT company, systems investments are not as good as you might expect. Things get bureucratic sometimes. Performance reviews follow a stack-rank kind of system, which creates competiton and requires everyone to keep developing their skills.

    Advice to ManagementAdvice

    Work at home is discouraged for some locations and business units, That's s shame since we are a global company we ought to have access to a global talent pool.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Senior Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in Greenwood Village, CO
    Current Employee - Senior Account Executive in Greenwood Village, CO

    I have been working at Gartner full-time (less than a year)

    Pros

    Great atmosphere. Fantastic value proposition and wonderful training. This really is a phenomenal place to work. You are exposed to many facets of the IT industry and work with the most senior leaders within your accounts.

    Cons

    "New to Gartner" boss was a struggle that made the negatives outweigh the positives aspects of the company / job.

    Advice to ManagementAdvice

    Hire internally when looking for an Area Manager!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Amazing company - great opportunity if you put your mind to it - slackers do not apply!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in Stamford, CT
    Current Employee - Senior Account Executive in Stamford, CT

    I have been working at Gartner full-time (more than 5 years)

    Pros

    Career opportunity - the sky is the limit if you work hard enough and are mobile
    Pay for performance
    Culture
    Appreciation of efforts

    Cons

    I really can't think of any - great PTO, great health plan, great working locations. There is personal growth available at all levels, but you have to make it work for you - i.e. don't expect anything to be handed on a pl;ate

    Advice to ManagementAdvice

    Keep up the great work - full of inspirational leaders

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Great opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Fort Myers, FL
    Current Employee - Account Executive in Fort Myers, FL

    I have been working at Gartner full-time (less than a year)

    Pros

    Great pay if you are motivated. Doesn't suck to go to work every day in that you aren't micro-managed. One of the BEST leaders I've ever seen is Nate Swan running the SMB program, and with that guy, you can be sure the company is going somewhere and there will be plenty of opportunities to move up. Great (and I do mean GREAT) food for really cheap ($5-$6 lunches. Jim is the man.). Lots of company outings. Workout room with heavy weights.

    Cons

    Lately, they've pretty much hired an entire campus full of frat bros and sorority sisters that can't hold a conversation without going back to the glory days. Not everyone is like this but it certainly ruins it for all the people who are there and have personalities, values and self respect. Seen a lot of newbies put on a face while speaking to someone and then bad mouth them the second they turn your back.

    Advice to ManagementAdvice

    Don't accept people being selfish workers. I've seen a lot of people ask for help and get a cold shoulder from another employee. Even if someone is the greatest salesperson in the company, if someone asks them for help and they deny the other person that help-FIRE THEM. One person doing great on a team and the other 5 barely hitting their quota is not helping you. What helps you is when that same person still does great and then goes on to help the other 5 kill it. People that are selfish are viruses to the great culture Gartner has and is striving to keep as it grows.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Great place to work !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Marketing Manager in Stamford, CT
    Current Employee - Database Marketing Manager in Stamford, CT

    I have been working at Gartner full-time (more than 3 years)

    Pros

    Great working environment . Friendly yet professional.

    Cons

    Not enough room for growth within the organization

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great Opportunities for Ambitious People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Content Specialist in Stamford, CT
    Current Employee - Senior Research Content Specialist in Stamford, CT

    I have been working at Gartner full-time (more than 3 years)

    Pros

    Good salary, great benefits, You will likely be given a lot of opportunities and recognized if you work hard

    Cons

    Some of the leadership is a bit out of touch and outdated. Success at this company strongly depends on your leadership

    Advice to ManagementAdvice

    Focus more on professional development of associates. Don't let legacy associates slack.

    Recommends
    Positive Outlook
    Approves of CEO

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