Gaylord Opryland Resort & Convention Center

www.gaylordopryland.com
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Gaylord Opryland Resort & Convention Center Reviews

Updated March 22, 2015
45 reviews filtered by
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3.1
45 Reviews
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Gaylord Opryland Resort & Convention Center CEO Colin Reed
Colin Reed
24 Ratings

Employee Reviews

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  1. Cool and calm

    • Comp & Benefits
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gaylord Opryland Resort & Convention Center

    Pros

    Pay is nice and cool.

    Cons

    Not enough money or opportunity.

  2. Call Center Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gaylord Opryland Resort & Convention Center

    Pros

    I enjoyed the job, good pay, great incentives and made good friends along the way.

    Cons

    We are very scripted and I felt like a little piece of a huge organizations that was making changes, and decisions that would affect me behind closed doors, which is how I got laid off, due to these changes.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server in Nashville, TN
    Current Employee - Banquet Server in Nashville, TN

    I have been working at Gaylord Opryland Resort & Convention Center

    Pros

    Good pay, easy commute, "stars first culture", community involvement

    Cons

    Sometimes it's too big and problems get "lost in the shuffle"

    Advice to ManagementAdvice

    Hire all new banquet management! Other depts have their stuff together

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Banquet services

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gaylord Opryland Resort & Convention Center

    Pros

    Pay, company atmosphere, orientation of new hires quite good.

    Cons

    Communication between HR and department was lacking. Gap between company standards and actual service provided to client and staff..

    Advice to ManagementAdvice

    Leadership training oversight of supervisory staff

  6. Good not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Kissimmee, FL
    Current Employee - Cook in Kissimmee, FL

    I have been working at Gaylord Opryland Resort & Convention Center

    Pros

    Great managers and people who work there

    Cons

    Nothing exciting about the food

  7. Good People, but no one can live on this pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gaylord Opryland Resort & Convention Center

    Pros

    Co-workers. There is a definite chance to move up if you are a go-getter.

    Cons

    Low wages. Some frantic senior management, making it extremely difficult to work.

    Advice to ManagementAdvice

    Please pay your employees a living wage.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. Wonderful leadership and growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Nashville, TN
    Former Employee - Assistant Manager in Nashville, TN

    I worked at Gaylord Opryland Resort & Convention Center

    Pros

    I can not speak to management under Marriott, I did not work there for long after Marriott got management rights to the properties. I was blessed to have worked under a great leadership team. My department leader and theirs up the line were wonderful. With the leadership team I had you could do very well if you showed a desire to learn and lead and were willing to put in the effort.

    Great benefits at the time, including very good prices on a hotel stays at any Marriott in the world (after Marriott came in).

    Cons

    Scheduling for management can be a mess, not always the best for family life depending on your department. But that is the industry, especially with a hotel that is the size and has the abilities that Opryland does, so this is not really a Con unless you don't know what you are getting into. That is the only reason for my 'dissatisfied' mark on the Work/Life Balance - as I grew I desired more time than I was able to have with my family.

    Advice to ManagementAdvice

    I truly enjoyed the management team I had, not every department was the same though. For the work load handled and what was expected salaries could have been higher.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. Not a 9-5 standard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at Gaylord Opryland Resort & Convention Center

    Pros

    Insurance benefits. Discount hotel stays. Good pay if you can hack the long hours.

    Cons

    Stressful work environment. Long hours. Too many opinions of how to operate means constantly chasing your tail to keep all managers pleased. No work / life balance.

    Advice to ManagementAdvice

    Come up with a unified plan and stick it out. It takes time to get a rhythm when implementing a new idea. Look at the bigger picture than what you first see.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Busy Busy Busy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager in Nashville, TN
    Current Employee - Assistant General Manager in Nashville, TN

    I have been working at Gaylord Opryland Resort & Convention Center full-time (more than 10 years)

    Pros

    Always something new to learn.

    Cons

    Such a big place- it's easy for things to fall throughout the cracks.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Nashville, TN
    Former Employee - Anonymous in Nashville, TN

    I worked at Gaylord Opryland Resort & Convention Center full-time (more than 8 years)

    Pros

    The people are great

    Cons

    Since the transition to the big M all focused on $$$$ not the people that make the $$$ stars first out the window.

    Advice to ManagementAdvice

    Start carrying about the people. Get over your 50hr work week that's maditory with lunch thats 55 hr a week spent at Opryland.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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