Gaylord Palms Resort Reviews

Updated June 16, 2015
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3.3
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Kemp Gallineau
9 Ratings

28 Employee Reviews

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  1. Housekeeper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gaylord Palms Resort full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is pro employee, great cafeteria, great leaders. This company is very encouraging and ant to encourage growth for their employees.

    Cons

    no cons, very easy going environment, wouldn't change anything.. had great hours set, and the rules are very thorough along with training.

    Advice to Management

    Keep up the great work, as long as there are leaders who are encouraging you it will continue to be an awesome company to work for!


  2. Housekeeping Runner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FLORIDA in Kissimmee, FL
    Former Employee - FLORIDA in Kissimmee, FL

    I worked at Gaylord Palms Resort full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flexible when it comes to working alone, or as a team. Reasonably work at your own pace. Most of the work is routine.

    Cons

    You will find yourself constantly on the move. Calls are almost always constant from multiple sources, demanding to be met at almost always unrealistic deadlines.

    Advice to Management

    plan accordingly to have extra runners during known peak seasons and events, to avoid over working your runners.


  3. Great place to work !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gaylord Palms Resort

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Co workers : they are friendly and always greet morning , young managers and promotions are for real

    Cons

    Enormous property be ready to walk between 3 or 5 miles on a shift . Takes 10 min to go and go back form brakes and wrapping a shift.


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  5. Good while it lasted.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Gaylord Palms Resort full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Worked with the company for 9 years. Loved the culture prior to the Marriott takeover. Great people, good benefits, good place to work.

    Cons

    Have heard things have changed with MI coming on board. Some promotions held up due to friendships rather than performance.


  6. They will lay you off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gaylord Palms Resort full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nonethese people dont care about you at all

    Cons

    Long hours no respect for employees

    Advice to Management

    stop laying off your employees


  7. Attendant

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gaylord Palms Resort

    Pros

    Great employees resources and schedules options

    Cons

    Low wages salaries , shorts crews , few options to be transferred and it depends on managers


  8. food and beverage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage in Orlando, FL
    Current Employee - Food and Beverage in Orlando, FL

    I have been working at Gaylord Palms Resort full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very professional company to work for. Leaders are there to help you succeed at your job by guiding you and giving you the necessary tool you need in order to do your job. I really like working there. I feel valued and respected by upper management.

    Cons

    No much to say here, I appreciated my job and value the company so honestly I have nothing to say here.

    Advice to Management

    Don't ever change


  9. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kissimmee, FL
    Current Employee - Anonymous Employee in Kissimmee, FL

    I have been working at Gaylord Palms Resort part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Gaylord really cares about making their employees feel good about their jobs.

    Cons

    With Gaylord now being part of the Marriott family it has been a learning curve for management to integrate Marriott policies and procedures. Some veterans are having a harder time than others to learn to do things in a different way.

    Advice to Management

    Because people love their jobs so much it is hard to move up based on very limited availability for new positions.


  10. It was decent for the time I was there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook III in Kissimmee, FL
    Former Employee - Cook III in Kissimmee, FL

    I worked at Gaylord Palms Resort full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Cheap employee meals. Decent health benefits. Discounts on rooms and merchandise. Onsite workout facility for employees 24 hours a day. Loved working with my co-workers who worked around me.

    Cons

    Some of the upper management I don't feel knew what they were doing as far as running the establishment. Would constantly run out of items. Extremely high turn-over rate, due to communication and lack of leadership. Personal and professional growth was little to none. Pay was extremely low for most employees.

    Advice to Management

    Set up a system where the managers will have to clock in and out while having someone else separately manage their time schedule. Pay employees more, considering the work ethic and dedication put forth by them. Set up a better system for promoting employees that would better fit the employees skills. Set up a system to teach employees, that want to advance, what skills they need in order to be promoted.


  11. Don't apply.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - director of excellence. in Kissimmee, FL
    Current Employee - director of excellence. in Kissimmee, FL

    I have been working at Gaylord Palms Resort full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits and scheduling. Other than that I would probably just keep looking and find something else.

    Cons

    Front desk agents and front services managers. Some layoffs coming in the near future as Marriott is trying to cut the budget again.



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