Geeks On Call

  www.geeksoncall.com
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Geeks On Call Reviews

Updated May 31, 2014

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All Employees Current Employees Only

1.4 5 reviews

0% Approve of the CEO

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Richard T. Cole

(2 ratings)

5 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Geeks on call 2007

    Field Technician (Former Employee) Southern MD Facility, MD

    ProsLearned a lot in the field, money was OK.

    ConsNot a lot of calls came in to work, local franchise had to close doors

    Advice to Senior ManagementAdvertise more.....

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    worst place don't work there

    Call Center Representative (Current Employee) Virginia Beach, VA

    Prostraining, interview and read the cons. Nothing good about this job.

    ConsI had to sit at with someoneto see how they take calls. After the person took calls she has been cussing and speak ill of customers. They didn't try to put me on the phones to try the job instead they fired me. High turnover.

    Advice to Senior ManagementCheck your ethics. If you knew a job wasn't for someone then don't waste their time. Its wrong to fire people had orientation when you didn't have them do nothing.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Questionable Practices

    Technician (Former Employee) New York, NY

    ProsYou get to have a very flexible schedule.

    ConsThey promote dishonest business practices

    Advice to Senior ManagementDon't force technicians to sell servies to people who don't need them.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Foot in the IT door, but make it a revolving door

    Field Services Technician (Former Employee) Bethesda, MD

    ProsThere are not many places who are willing to take on employees new to the IT industry. Although there are many downsides of working with Geeks on Call, I feel that the franchise allowed me to put my foot into the industry's door. As soon as you are familiar with th

    ConsUnless you own the franchise, you will be paid poorly. Period. The design of the system itself ties you to a commission rate, but don't be fooled. You will see how much revenue you make the boss and in the end, you earn very little of what you make. 6-day work week + Holidays. No Vacation. No Benefits.

    Advice to Senior ManagementStandardize a system for employee benefits. Many franchise owners are getting away with providing too little while asking for too much.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Failed to use best practices.

    Anonymous Employee (Former Employee) Virginia Beach, VA

    ProsGreat learning opportunity for junior and out of college developers.

    ConsFailed to communicate, lack of support and vision.

    Legacy integration is required.

    Development methodology does not exist.

    With a dev team of 3 people, this is not an anonymous review. So with that in mind, I will try to be fair.

    The reality was all applications required 2 to 4 weeks max to finish. Most of the work was really, JIT. Most of the work did not have a clear vision of how it would integrate in the future. Many projects lacked the required support and determination. Projects routinely stopped and started. Many applications did not go to production.

    Lack of hardware support (no dev machine, not test machine).

    Lack of best practices.

    Advice to Senior ManagementUse best practices.

    Take the time to understand what you are asking.

    Understand the role of IT. Define a vision and re-calibrate as needed.

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