Geeks On Call

  www.geeksoncall.com
  www.geeksoncall.com
Work in HR? Unlock Free Profile

Geeks On Call Reviews

Updated May 31, 2014
Updated May 31, 2014
5 Reviews
1.4
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Richard T. Cole
2 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Geeks on call 2007

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Technician  in  Southern MD Facility, MD
    Former Employee - Field Technician in Southern MD Facility, MD

    I worked at Geeks On Call full-time for more than a year

    Pros

    Learned a lot in the field, money was OK.

    Cons

    Not a lot of calls came in to work, local franchise had to close doors

    Advice to ManagementAdvice

    Advertise more.....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    worst place don't work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Call Center Representative  in  Virginia Beach, VA
    Current Employee - Call Center Representative in Virginia Beach, VA

    I have been working at Geeks On Call

    Pros

    training, interview and read the cons. Nothing good about this job.

    Cons

    I had to sit at with someoneto see how they take calls. After the person took calls she has been cussing and speak ill of customers. They didn't try to put me on the phones to try the job instead they fired me. High turnover.

    Advice to ManagementAdvice

    Check your ethics. If you knew a job wasn't for someone then don't waste their time. Its wrong to fire people had orientation when you didn't have them do nothing.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Questionable Practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technician  in  New York, NY
    Former Employee - Technician in New York, NY

    I worked at Geeks On Call

    Pros

    You get to have a very flexible schedule.

    Cons

    They promote dishonest business practices

    Advice to ManagementAdvice

    Don't force technicians to sell servies to people who don't need them.

    Doesn't Recommend
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Foot in the IT door, but make it a revolving door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Services Technician  in  Bethesda, MD
    Former Employee - Field Services Technician in Bethesda, MD

    I worked at Geeks On Call

    Pros

    There are not many places who are willing to take on employees new to the IT industry. Although there are many downsides of working with Geeks on Call, I feel that the franchise allowed me to put my foot into the industry's door. As soon as you are familiar with th

    Cons

    Unless you own the franchise, you will be paid poorly. Period. The design of the system itself ties you to a commission rate, but don't be fooled. You will see how much revenue you make the boss and in the end, you earn very little of what you make. 6-day work week + Holidays. No Vacation. No Benefits.

    Advice to ManagementAdvice

    Standardize a system for employee benefits. Many franchise owners are getting away with providing too little while asking for too much.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Failed to use best practices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA

    I worked at Geeks On Call

    Pros

    Great learning opportunity for junior and out of college developers.

    Cons

    Failed to communicate, lack of support and vision.

    Legacy integration is required.

    Development methodology does not exist.

    With a dev team of 3 people, this is not an anonymous review. So with that in mind, I will try to be fair.

    The reality was all applications required 2 to 4 weeks max to finish. Most of the work was really, JIT. Most of the work did not have a clear vision of how it would integrate in the future. Many projects lacked the required support and determination. Projects routinely stopped and started. Many applications did not go to production.

    Lack of hardware support (no dev machine, not test machine).

    Lack of best practices.

    Advice to ManagementAdvice

    Use best practices.

    Take the time to understand what you are asking.

    Understand the role of IT. Define a vision and re-calibrate as needed.

    No opinion of CEO

Worked for Geeks On Call? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.