Gem Reviews

7 Reviews

3.7
7 Reviews
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Employee Reviews

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  1.  

    Fantastic Experience, learn a lot and innovate a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Charlotte, NC
    Former Employee - Specialist in Charlotte, NC

    I worked at Gem as an intern for less than a year

    Pros

    Getting exposure to all asset classes

    Cons

    you may not develop a very deep knowledge on a single product and the team has only 10 people

    Recommends
    Positive Outlook
  2.  

    long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Chief Executive Officer  in  New York, NY
    Current Employee - Chief Executive Officer in New York, NY

    I have been working at Gem

    Pros

    freedom, inspiring, wonderful, truthful, great

    Cons

    intense, small, hard to work at, new idea,

    Advice to ManagementAdvice

    Keep growing

    Recommends
  3.  

    Best opportunity to get international

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - English Gaming Agent  in  Belfast, Northern Ireland (UK)
    Former Employee - English Gaming Agent in Belfast, Northern Ireland (UK)

    I worked at Gem full-time for less than a year

    Pros

    You get to work in an international atmosphere, with other young people. It is a very dynamic job position and you are continuously getting new trainings for the new tools or new products. Also I was working in the Electronic Arts division which was the best of all.

    Cons

    You stay in front of the computer too many hours sitting and you only have a 30 minutes break and then 2 more of 15 minutes, which means it is less time if you count you have to start and put the computer in stand by. Then the rest of the time you cannot move from your chair and the phone.... When there is a new game release at the beginning the work load increases 300% and managers push you too hard.

    Recommends
    Positive Outlook
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  5.  

    A learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator  in  Dubai (United Arab Emirates)
    Current Employee - Systems Administrator in Dubai (United Arab Emirates)

    I have been working at Gem full-time for more than 3 years

    Pros

    Good Company with good ethics and culture

    Cons

    limited Growth prospective seeing the size of the company.

    Recommends
    Neutral Outlook
  6.  

    Not bad for a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Belfast, Northern Ireland (UK)
    Former Employee - Customer Service Representative in Belfast, Northern Ireland (UK)

    I worked at Gem full-time for more than a year

    Pros

    Very easy job, e-mail only at first, very few phone calls (inbound billing calls only) in the last few weeks at the job.

    Cons

    Very low pay, dead-end i.e. very limited possibilities to advance and highly informal, irregular and arbitrary means of evaluating job performance. Very hierarchic (too many steps to communicate from top to bottom and vice versa), managers' job description and qualifications were unclear.

    Advice to ManagementAdvice

    Company has since ceased to exist as it was bought up and absorbed by Concentrix. As for the new management I hope they've standardized job performance evaluation and career advancement procedures, hired managers with a more clearly defined job description and qualifications.

    Recommends
    Neutral Outlook
  7.  

    Good company but little self development possibilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Belfast, Northern Ireland (UK)
    Current Employee - Customer Service Representative in Belfast, Northern Ireland (UK)

    I have been working at Gem

    Pros

    - Flexibility
    - International environment
    - Possibility to wok on big brands ( Microsoft, CISCO....)

    Cons

    - No clear growth possibilities
    - Do not do much to retain high potential employees
    - Not so open to new ideas

    Advice to ManagementAdvice

    Improve communication with the employees/ Listen to their ideas and promote self development in a more clear and structured way

    Doesn't Recommend
  8.  

    Overall is a nice Company especially if you are not particularly skilled and need a place to start from.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Belfast, Northern Ireland (UK)
    Current Employee - Customer Service Representative in Belfast, Northern Ireland (UK)

    I have been working at Gem

    Pros

    Very good especially if you are looking for a first experience abroad.
    Fair opportunities to grow a little within the CS environment.
    Fair salary to live decently in Belfast.

    Cons

    Few opportunities to learn new things.
    Few chances to get salary raise.

    Advice to ManagementAdvice

    None

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