Gemological Institute of America

  www.gia.edu
  www.gia.edu

Gemological Institute of America Reviews

Updated November 9, 2014
Updated November 9, 2014
40 Reviews
2.4
40 Reviews
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Susan M. Jacques
11 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    The first year was great

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructor in Carlsbad, CA
    Former Employee - Instructor in Carlsbad, CA

    I worked at Gemological Institute of America part-time (more than 3 years)

    Pros

    The pay was okay, the benefits were fine. The best part was the access to the amazing brains who work there! Fabulous place to work if you are passionate about gemology. You have access to incredibly smart, talented people, which is fantastic!

    Cons

    If you can stay completely under the radar regarding office politics, you are golden. If you want to get involved, fix injustices, etc. you are asking for headaches & LOTS of trouble.

    No opinion of CEO
  2. 2 people found this helpful  

    No choice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Gemological Institute of America full-time (more than 10 years)

    Pros

    It's a job that pays money.

    Cons

    We used to have a choice of the start times: 6:30am-3:00pm 8:00am-4:30pm and 3:00pm-11:00pm

    They are now getting rid of the middle schedule and changing the first and last schedules. Our new choices well be 7:00am-3:30pm and 3:30pm-11:30pm. They don't care that leaving at 11:30pm is way too dangerous, especially for women and they don't care that a lot of employees were used to working an 8:00am schedule following that start time for years and may have trouble doing a 7:00am start time due to family obligations or transportation.

    It feels like the longer I work here, the more it feels like I am in jail rather than at work.

    Advice to ManagementAdvice

    If you're going to force us to choose between the lesser of two evils, consider making the first shift 7:00am-3:00pm and the second shift 3:00pm-11:00pm. That way you can pretend to care about our well being.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 6 people found this helpful  

    They get more than what they pay for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gemological Institute of America

    Pros

    GIA is a friendly company, and their benefits are very good.

    Cons

    They do not pay a fair salary for the job you are performing. Once you are hired they expect you to do the job of three or four people, pay you only for the job you were hired to do. Of course by the time you realize you are expected to carry a three or four person load you can't afford quit.

    Advice to ManagementAdvice

    Compensate employees fairly.

    Doesn't Recommend
    Approves of CEO
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  5.  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Gemologist in Carlsbad, CA
    Current Employee - Staff Gemologist in Carlsbad, CA

    I have been working at Gemological Institute of America full-time (more than an year)

    Pros

    Benefits are terrific. The employers care about their employees, are friend and accommodating

    Cons

    The pay is definitely on the lower side, but there is a lot of growth opportunities

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Static, Uninterested Management, Devaluing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Gemological Institute of America full-time (more than 5 years)

    Pros

    Learning opportunities
    Great people
    New experiences everyday

    Cons

    Forced to repeat unreachable goals, blamed for company production problems
    Severe pay inequality
    Harassment from other staff - reported, nothing done
    Management has no interest in fixing issues; they blame staff and each other

    Advice to ManagementAdvice

    Hire people with a business management background to oversee staff instead of promoting people who happen to be your friends or who have tenure. Experience in a company doesn't mean that you have management skills.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Diamond Grader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Diamond Grader in New York, NY
    Current Employee - Diamond Grader in New York, NY

    I have been working at Gemological Institute of America full-time (more than 8 years)

    Pros

    You don't take work home with you, paid overtime is offered but generally not mandatory, you can listen to headphones and coworkers are friendly.

    Cons

    Extremely poorly managed with little care to employees happiness. Employees are made to feel like a step in an assembly line and any input is largely ignored.

    Advice to ManagementAdvice

    Management training and long term solutions to problems.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Mixed Feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gemological Institute of America full-time (more than 8 years)

    Pros

    Great Benefits
    Decent Starting Pay
    Air Conditioned
    Good Location
    Opportunities to travel for work, you are treated very well while traveling. Makes you wonder why you are treated so badly back home.

    Cons

    Disorganized
    If you aren't management, you aren't valuable
    People I worked with were snakes, liars, cheats and dishonest
    Made for a Venomous work life.
    No Room for advancement
    Management is trained to lie to the "underlings"
    Executives seems lost as to the future of the company as a whole. If they didnt hold the market share they currently do they would probably go under.

    Advice to ManagementAdvice

    Less lies, more truth. People arent as stupid as you treat them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Work here if you like to be humiliated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Carlsbad, CA
    Former Employee - Anonymous Employee in Carlsbad, CA

    I worked at Gemological Institute of America full-time (less than an year)

    Pros

    Free coffee and the occasional leftover cold pizza.

    Cons

    Low pay and arrogant managers not worth the tedium and rampant workplace bullying. GIA department hires professionals then demeans them publicly. A manager endlessly harangued a long-time employee in a department meeting for expressing constructive criticism, to the silent horror of onlookers; a manager publicly called another employee a liar. Beware the bait and switch, job duties not as advertised, titles meaningless. Once they get you in, they load you with menial tasks then call you uncooperative if you question your assigned role. Claim they are open to new ideas then either crucify you for offering them or don’t give you credit when they use them. If one of the in-crowd is threatened by you, cohorts exclude, mock, and freeze you out. A colleague I liked and respected refused to talk to me for two months. Another colleague accused me of deliberate insubordination and inept carelessness in front of others. Ordinary quality control is reacted to as a crisis, as though finding normal mistakes (part of your job) is a huge disaster that requires placing personal blame. People only speak up in department meetings when called on, like in grade school. Discussions are at the granular level and incompressible to the rest, who tune out. Humorlessness (unless you think insults and barbs are funny), micromanagement, coldness (no inquiries about the wife and kids; no saying goodbye at the end of the workday), and ego-stroking of superiors reigns. Snark rules the day, and that’s a standard set by managers who dis their own worthy and well-meaning staff and treat them like lackeys, children, or troublemakers. Culture of fear, disrespect, and hazing doesn’t match the motto. Resigned and consider self well out of it. Work here if you like to be humiliated by people who don’t appreciate employees who work hard and well. Bring candy for the managers while you are at it; it’s “job security.”

    Advice to ManagementAdvice

    Grow up and start showing some respect. Your imperious attitudes would never fly in the real work world.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Trademark: Knowledge, Integrity & Excellence all lies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gemological Institute of America

    Pros

    A few genuinely nice people

    Laid back environment that's about it

    Cons

    Everyone here is a snake. Don't be too gullible/naive and fall into the trap thinking everyone is your friend; think again!

    Promotion only applies to staff that does minimal work. It's all about who you know from the hierarchy chart.

    No need to work too hard, no one cares or recognizes your over-achieving effort.

    Advice to ManagementAdvice

    They urgently need some "real" management training which should be a prerequisite for the job role.

    Management needs an entire cleansing.

    Get rid of useless upper management and hire ones that can actually contribute and bring up employee morale.

    Hire more external employees, stop hiring/promoting internal employees that have absolutely no idea what their tasks are and no more nepotism and favoritism.

    Remain professional and "maybe" there is hope for GIA after-all.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Good entry level job, tough to make it a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in New York, NY
    Current Employee - Coordinator in New York, NY

    I have been working at Gemological Institute of America full-time (more than 5 years)

    Pros

    Casual attire, new office space, easy to learn tasks, good benefits, 3 weeks vacation, plenty of OT, double-time pay, decent entry level pay.

    Cons

    If you are looking for growth look elsewhere. Middle management is to busy running around to notice good potential.
    -poor raises and bonus
    -too much
    -management don't have any training or managerial background
    -very repetitive work

    Advice to ManagementAdvice

    Everyone from the top down need to have better management training. You can't promote a good worker to manager and expect the perfect manager, that is not going to happen without proper training.

    Recommends
    Neutral Outlook
    No opinion of CEO

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