General Dynamics Information Technology

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General Dynamics Information Technology Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.2 427 reviews

72% Approve of the CEO

General Dynamics Information Technology President S. Daniel Johnson

S. Daniel Johnson

(136 ratings)

60% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits and competitive salary - great co-workers and working environment (in 28 reviews)

  • Very casual work environment (shorts, t-shirts as long as you're not meeting a client) (in 23 reviews)


Cons
  • Upper management seems oblivious to tech so middle management had to translate needs (in 13 reviews)

  • Low work-life balance, people expect you to work extra hours (in 7 reviews)

More Highlights
427 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    The ultimate learning experience of the overall insurance industry. Increased knowledge of how the enrollment processes.

    Customer Support Agent (Former Employee) Houston, TX

    ProsThe work was very rewarding for helping millions a people the ability to afford health insurance.

    ConsIt was one of those positions where you had to be there.

    Advice to Senior ManagementNeeds to be more flexible in scheduling for employees as regarding time off.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Review as a Manager with General Dynamics Information Technology in the Customer Service field.

    Customer Service Manager (Current Employee) London, KY

    ProsStability, vacation and sick paid leave accrual, 401K. Overall, GDIT is a decent company to work for.

    ConsCompensation, upper management doesn't fully understand issues when driving results, expectations are sometimes unreasonable. The size of the company is very large. I believe that it impacts the ability to feel important in such a large industry and puts employees at a disadvantage. The upper management level employees are located in many different states. This creates a disconnect for the lower level employees.

    Advice to Senior ManagementCompensation should be more for the job position. External hires are hired with better compensation than internal promotions to same position.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    customer service representative

    Temporary Customer Service Representative (Current Employee) Houston, TX

    Prosbenefits, work-schedule, time-off, company values

    Consthere's no cons to this position

    Advice to Senior ManagementI would like to be at a firm that does provide benefits, time-off, fair salaries at positions that I gain knowledge and skills in

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Test Engineer Write Test Cases, Execute Test Cases and Log defects

    Test Engineer (Current Employee) Warrenton, VA

    ProsI am enjoying woking in current project.

    ConsNew assignment is given wihout trained.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Opportunities abound for those who strive for them

    Supervisor (Current Employee) Tampa, FL

    ProsThere is very little out of office work with this employer as much of the tasks can only be completed on site. When you leave for the day, you leave the job behind. There is a good amount of opportunity to advance if you create a plan with your manager or supervisor and work that plan. Relationship building is key with any company including GDIT. This is a highly structured and disciplined company whose policies seem draconian in nature if you can not adapt to this environment.

    ConsThe attrition rate is high as most employees seem to assume that time on the clock is their own personal free time; and approaching those employees, coaching them to comply and perform can often result with heavy pushback. There seems to be a push to fill the seat with anyone, although there has been slow change to hire those who will fully commit. There is a lack of empathy, and often that is felt throughout the CCO.

    Advice to Senior ManagementFocusing on the hourly employees mindset and explaining to them that much of what we do is because of need and that sometimes involves unplanned adjustments to the employees duties. There is very little in the way of pay increases for hourly employees as those pay rates are tied to the Labor Board's determination of pay rates. Since those rates have not been adjusted in nearly five years compensation remains low. The only way to recieve a raise in pay is to advance to another position. There are little to no performance bonuses for hourly employees and performance based raises are granted as percentages; however a 2%-3% pay increase on $32k/yr means very little. A review of pay would help to offset negative feelings toward Senior Management. In short there needs to be more transparency and an increase in pay.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A great place to work

    Warehouse Manager (Former Employee) Charlotte, NC

    ProsOne of the best places to work because the work and off time is balanced very well

    ConsPay raise increments to low

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Approves of CEO

     

    Good place to work.

    Customer Service Representative (Current Employee) Sandy, UT

    ProsWonderful management and great staff

    ConsNew call centerandneeds to be a bit organized

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company to work for but cutting back on replacement for vacant positions is hurting current workforce.

    Anonymous Employee (Current Employee)

    ProsGood pay and good benefits

    ConsCut backs on replacement workforce.

    Advice to Senior ManagementEnsure there is enough people to cover all shifts.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Systems and Network admin

    Senior Systems Administrator (Former Employee) Atlanta, GA

    ProsGreat group in the Roswell Ga area. Benefits and Salary were top notch

    ConsMy contract relocated to Sumter sc

    Advice to Senior ManagementLand federal contracts in ATL

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Very satisfied until laid off

    Anonymous Employee (Former Employee)

    ProsGreat place to work with great people, if you're on a long-term contract. Benefits above average but costly.

    ConsGovernment contracting is contracting and you're likely to lose your position if your contract comes to an end. Don't imagine they are loyal to you for any reason.

    Advice to Senior ManagementStop saying that people are your most important asset. You don't act that way.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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