General Dynamics Reviews

Updated August 20, 2015
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3.4
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Recommend to a friend
Approve of CEO
General Dynamics CEO Phebe N. Novakovic
Phebe N. Novakovic
41 Ratings

Pros
  • benefits, training, responsibility, great people to work with; team-oriented (in 11 reviews)

  • Great Pay and Benefits Union UAW (in 6 reviews)

Cons
  • HR and upper management are completely unaware of the male supervisors flirting with the female CSRs (in 12 reviews)

  • Weak middle management continues to foster that environment (in 6 reviews)

More Pros and Cons

227 Employee Reviews

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  1. Time for a change

    Current Employee - Customer Service Representative in Petersburg, VA
    Current Employee - Customer Service Representative in Petersburg, VA

    I have been working at General Dynamics full-time (Less than a year)

    Pros

    Satisfaction of helping people in an important factor of life.

    Cons

    Communication isn't always clear. Where is the real opportunity for advancement?


  2. Fragmented Operations, Little Accountability

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrative, Helpdesk Analyst, Instructor, Systems Administrator in Fort Hood, TX
    Former Employee - Systems Administrative, Helpdesk Analyst, Instructor, Systems Administrator in Fort Hood, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at General Dynamics full-time (More than 10 years)

    Pros

    If you're in the Beltway region and work the right project employment can be lucrative and enjoyable.

    Cons

    Working on different projects is like working for different companies. Company rules and policies are implemented at the discretion of local management and are not actively monitored by corporate. Investigations of serious wrongdoing not initiated by the customer are paid lip service and investigated often by the same layer of management being accused of the infractions. I personally worked a project where salary rises for all employees (except project management) were suspended because management offered to reduce contract costs to please the customer. After loosing a contract bid AFTER 10 YEARS OF SUCCESSFUL MULTIMILLION DOLLAR AWARDS, GD refused severance to staff, many who had been with the contract since its inception, because the project "wasn't funded for it".

    Advice to Management

    Long term employee and customer loyalty is far more valuable than short term profit. Stop paying lip service to policies. Leave the cushy offices in the Beltway and get out there amongst your multitude of contracts and see how your customers and employees are really treated. Make you contract management accountable even if they lead a profitable contract. Stop sending management complaints back to the same layer of management that the complaint is being lodged by.


  3. CUSTOMER SERVICE REPRESENTATIVE

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good salary, great opportunities to grow in the industry, awesome staff,

    Cons

    DRAMATIC AND CAOTIC ENVIRONMENT BETWEEN THE EMPLOYEES


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Field Service Engineer Roles

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Bliss, TX
    Current Employee - Anonymous Employee in Fort Bliss, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at General Dynamics full-time (More than a year)

    Pros

    Very good pay, a strong sense of autonomy to get the job done. Great teams, working with soldiers.

    Cons

    Glass ceiling is real unless you are retired LTC or above (CSM or above).


  6. Engineer Associate Analytical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer Associate Analytical in Fort Worth, TX
    Former Employee - Engineer Associate Analytical in Fort Worth, TX

    I worked at General Dynamics full-time (More than 5 years)

    Pros

    Great Place to work at for when doing flight simulation lab work back in 1991.

    Cons

    Not many at all - Only Con was the canceling of the A12 project which at the time was revolutionary.

    Advice to Management

    Keep up the good work


  7. Call center work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits, paid holidays, paid and unpaid leave can be accrued. Chances to change shifts multiple times a year. Provides a chance to do meaningful work.

    Cons

    The stress level can be pretty high, especially during the height of the day. Strict quality standards are in place for phone calls and schedule adherence


  8. CSR Rep

    Former Employee - Bilingual Customer Service Representative in Riverview, FL
    Former Employee - Bilingual Customer Service Representative in Riverview, FL

    I worked at General Dynamics (More than a year)

    Pros

    It has a great atmosphere

    Cons

    Sometimes can be very stressful


  9. Helpful (1)

    Former employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at General Dynamics full-time

    Pros

    Large Company with many locations Good engineering staff Diverse

    Cons

    Large company with many locations No presence in Southern California Not very agile Does not seem to be able out compete other companies in industry

    Advice to Management

    Work on business development Engineers are not interchangeable Build trust with employees Realize that as a large company there needs to be efforts to go after large company contracts


  10. Good place going bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Santa Clara, CA
    Former Employee - Software Engineer in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at General Dynamics (More than 10 years)

    Pros

    At one time, this was a good place to work. The commute was good. The people are easy to get along with.

    Cons

    Lately, they have gotten away from any concern for the quality of the product they are producing. They are letting go a lot of their good talent.

    Advice to Management

    Stop worrying so much about schedule and start worrying about quality. You customers will never be happy with while they are still paying you. Focus on making sure they are happy with the final product.


  11. Fantastic Company

    Former Employee - Anonymous Employee in Shakopee, MN
    Former Employee - Anonymous Employee in Shakopee, MN

    I worked at General Dynamics (More than 8 years)

    Pros

    Management team cares about employees

    Cons

    Hard to move between functional groups



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