General RV Reviews

Updated March 27, 2015
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2.9
12 Reviews
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Rob Baidas
7 Ratings

Employee Reviews

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  1. Fun Place

    Current Employee - Sales in Grand Rapids, MI
    Current Employee - Sales in Grand Rapids, MI

    I have been working at General RV

    Pros

    People are really nice and fun to be around. I enjoy coming to work every day. This is a fun and professional atmosphere.

    Cons

    Without the proper training the system can be a bit confusing. It seems to be a little difficult to move up within the company.

    Advice to Management

    I would have more training on the computer systems and make sure the the sales people know the differences between the different RV's before allowing them to interact with customers.

  2. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at General RV

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very family oriented work environment. Advancements within the company. Good benefits. Flexible scheduling and a friendly environment to work in.

    Cons

    No con's about this company

  3. Awesome group of coworkers, but unless your family or a good friend of the family, no advancement or pay raises!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at General RV full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The coworkers made the experience, flexible scheduling

    Cons

    Over time, took an employee 7 years to get a $2.00 raise...supposedly employees get reviewed every quarter...NEVER saw one in the almost 3 years I was there!

    Unless your family or a good friend of the family, or your making the owners even wealthier, they don't care about you!!

    Advice to Management

    Take care of the employees who are essentially putting more money in the owners' pocket; focusing on the non family members! These employees work hard for the company and take pride in what they do...they deserve it!!

    Pretty simple..Take care of the employees who are taking care of you!!!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Uncaring executives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RV Salesperson in Orange Park, FL
    Former Employee - RV Salesperson in Orange Park, FL

    I worked at General RV full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    General RV has significant inventory which presents an opportunity for excellent income. Nice facility with great location and reasonably good service. The GM is a good and fair man.

    Cons

    As a salesperson, our commissions were nickled and dimed to death. We were paid commission on a sold unit after delivery but every commission check had deductions for service bills on the sold unit that were not completed before we were paid. On occasion the charge-backs were significant and it was next to impossible to find out what these charges were for. There was a pervasive lack of concern for salesperson compensation and satisfaction due to all these deductions from our checks. The charge-back policy is not an industry standard. General RV is a large family owned company with eleven megastores and their focus is on sales and profit without much concern for turnover or employee satisfaction. It appears to me that upper management doesn't focus on salesperson satisfaction because they know salespeople can make more money at General RV than any other local RV dealership.

    There was above average turnover in the service department. The departing technicians complained about their compensation plan compared to industry standards and substandard management (the way they were treated). To be fair, there is a new Director of service who may have improved the employee satisfaction and quality of service.

    Advice to Management

    Treat your salespeople and all other staff like they are important and you want them to stay with the company. Customers like to become familiar with the people they do business with and when they come back to purchase another RV, the salesperson who sold them their last one has better odds of selling them their next RV.

  6. It was alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician in Wayland, MI
    Current Employee - Technician in Wayland, MI

    I have been working at General RV full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people I worked with were generally good people. Everyone knew each other. The hours were not bad.

    Cons

    Hard to make money as a technician. If you were on the repair side you had to constantly fight manufactures yourself to get paid. When getting paid a flat rate for jobs this wasted a lot of your time.

  7. Helpful (1)

    Worst Employer Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RV Sales
    Former Employee - RV Sales

    I worked at General RV full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Non-management people are mostly nice

    Cons

    The owners and upper level management are arrogant and don't interact with anyone who is not management. The owners could pass you in the store and never make eye contact with you. Dictates from the owners are passed down through the chain of command. The most macho, bad ass acting salesmen are the only ones respected. Management does not always keep their word with customers who have made a deposit, and will sell the unit out from under them to another customer if the deal makes the company more money. If in sales, you live on a small salary and draw, and your accumulated commissions are held in escrow until the end of the year, or when you leave the company.

    Advice to Management

    They wouldn't take any advice if offered.

  8. At the forefront of the RV sales industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Sales in Wixom, MI
    Current Employee - Internet Sales in Wixom, MI

    I have been working at General RV full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great hours and flexibility in schedule. Paid holidays, including paid time off between Christmas Eve and New Year's Day. High level of opportunity with the company. Largest family owned dealership in the world.

    Cons

    Great benefits for a family owned company. 401K company that they use could be better and company match should be higher. Also, while health insurance is "free," there are high deductibles leading to high out of pocket expenses if you have any outside of regular exams needing to be done.

    Advice to Management

    There should be quarterly reviews for all employees.

  9. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Sales in Wixom, MI
    Current Employee - Internet Sales in Wixom, MI

    I have been working at General RV full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family owned, Nice people, 100% paid benefits, If you need a raise just ask and you will get it, lots of inventory, always changing never the same tasks keeps it fun, You dont have to marry into the family you just have to know how to talk to people.

    Cons

    i have no complaints at all

    Advice to Management

    Keep up the good work

  10. Helpful (1)

    Administrative Office Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Wixom, MI
    Former Employee - Anonymous Employee in Wixom, MI

    I worked at General RV full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Sales people are nice. Others outside of the administrative office are more willing to help you.

    Cons

    Overcrowded work area. Certain individuals allowed to either 'show' or 'voice' their frustrations in any manner they choose while other's are expected to understand that these just 'personality traits' and to put up with the unprofessional and disrespectful behavior. No training program on accounting software - only training as a situation arises.

  11. Interesting

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in North Canton, OH
    Current Employee - Anonymous Employee in North Canton, OH

    I have been working at General RV

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    nice environment
    always something different
    friendly people

    Cons

    sometimes gets boring
    sucks working when it gets cold

    Advice to Management

    get a little more organized and don't be frugal with spending money on buildings

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