Genesco Reviews

Current Employee – been working at Genesco for more than 3 years

Pros – In today's economy, all of us who are blessed to be employed fulltime are thankful for payroll deposits of any sort.

Cons – Genesco need to redefine or recgonize their TRUE assets and take care of those accordingly and competatively. Over the years I have seen to many "great" people leave due to the limited financial gain opprotunities within this organization.

Advice to Senior Management – It's never UPPER management who make the "difference" in the lives of our customers and employees. It's all of us middle and down who are growing this business and ensuring stockholders are happy!!!!
Remember where you came from.................hmmmmmmmm

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Genesco full-time for more than 3 years

Pros – Great discount. Great benefits and 401k.

Cons – I cannot tell you how many months of 9am-10pm shifts I worked (average weeks of 72 hours). The pay is okay, but when compared to your hours, you maybe barely making minimum wage. No matter how well you are doing in one area; whether it be your sales or sops (stats that evaluate your performance) your DM will always find a way to make feel like you are not good at your job. I sadly worked for the company 2.5 years and feel like it was a waste of my life.

Advice to Senior Management – Make your ASM and SM happier, give them time off and pay better. Most managers really care about their store and the company, but when treated badly for so long people can no longer handle it.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Genesco full-time for more than 3 years

Pros – The benefits are great you get 401k plan and health and dental.

Cons – The hours and life/work quality; have no balance the shifts at time don't let you work around your personal life. Working retail at genesco becomes your life.

No, I would not recommend this company to a friend

Former Employee – worked at Genesco full-time for more than 3 years

Pros – The 40% discount was nice

Cons – Atmosphere is really the only thing that was good

No, I would not recommend this company to a friend

Former Employee – worked at Genesco full-time for more than a year

Pros – They gave a nice discount.

Cons – Commission pay scale can result in under minimum wage paychecks. Expect all employees to hump the customers leg until the buy every shoe in the store. Most stores are not allowed three key holders which results in regular open to close shifts and single day off every week. This also means if anyone need a week of vacation the other manager has to work upwards of 80 hours.

No, I would not recommend this company to a friend

Former Employee – worked at Genesco

Pros – Solid work environment, great co-workers, opportunity to meet different people from all walks of life, GREAT discounts.

Cons – TERRIBLE PAY, NO RESPECT FROM HIGHER UPS, AWFUL HOURS be prepared to work every weekend, don't expect time off.

Advice to Senior Management – Show more respect to workers and management, allow employee creative freedom, allow employees time off, RAISE PAY, be more informal

No, I would not recommend this company to a friend

Former Employee – worked at Genesco

Pros – Great opportunity to receive instant gratification with each customer experience.
Automatic involvoment in current fashion and other trends in pop culture and mainstream media.
Challenges present themselves with each business opportunity; the job is what you make it!

Cons – As with any retail job involving mid-level management, long hours are a unavoidable. Successful store operations depend on managers being accountable for each customer interaction and sale transaction.
Commision pay presented an opportunity for personal financial adjusting; slower seasons equated to less than average pay for position, while peak seasons present much higher than average.
Bonuses were sparce, however vendor spiffs would somewhate accomodate this.

Advice to Senior Management – Continue to promote empowerment to Store managers and asst managers. Incoroprate -key level managers to cover less than 4 hours shifts; allowing Store mgrs to work schedules that would allow greater flexibility during 6 and 7-day work weeks, and 10+hour work days.

Yes, I would recommend this company to a friend

Former Employee – worked at Genesco

Pros – Very capable and intelligent executive team, most of whom came from McKenzie Consulting. I really enjoyed their summer hours. If you choose so in the summer, you can come in earlier and work 7 to 5 Mon - Thurs and then leave at 11 on Fridays.

Cons – Upward mobility is quite dependent on someone else leaving. Many employees have been with Genesco for 15+ years so it's difficult to get and move upward.

Advice to Senior Management – Keep the summer hours- they're delightful. I would also encourage management to consider naming a "Jr. Board" to encourage the next leaders.

Yes, I would recommend this company to a friend

Current Employee – been working at Genesco

Pros – Employee-Focused
Leader in charity/community work
High-level of corporate/brand communication

Cons – Pay is notably below the industry standard for my position.

Advice to Senior Management – My interview with the president of my division lasted over an hour, yet my position had 'Asst.' in the title of which I was applying. Presidents of multiple divisions know not only my first name but also remember certain details about my life and ask me questions when we pass in hallways. I have been here multiple years now and continue to be surprised at the level of warmth and respect Sr. Management gives me and those around me.

Yes, I would recommend this company to a friend

Current Employee – been working at Genesco

Pros – Since there is commission involved and an opportunity every month to make a nice bonus each month, you actually can determine your paycheck. The bosses are extremely wonderful and motivating. The merchandise is awesome for men of course and with the addition of the womens line it's even better. Every month there are certain items employees can get 70% off of as well as 50% off at all times. If you are competitive and love a challenge, this would be great for you.

Cons – The healthcare package isn't that great compared to my last employer. You do have to wait a year until you have 5 vacation days, however I have had several trips planned and had no issue of scheduling off-as long as the store is covered. You can however, carry up to 4 weeks of vacation at a time, so the familiar "use em of lose em" doesn't apply here. Now, you can make some serious cash with j&m but you gotta be willing to put in long hours and definitely hired outgoing and persuasive people on your staff or else you won't be able to make the 3 metrics the company stands by and therefore won't make your extra monthly bonus. Consistency is key with this job and you gotta love customers-or at least fake it good enough to get the job done properly.

Advice to Senior Management – Be a bit more helpful with the "weekly performance plans" which are focused on changing behaviors of u n ur staff to enable everyone to make the metrics. I thought for months now I was doing it right but just got word that I'm not as accurate as I thought. Specific examples need to be sent out to the store managers of what helpful "changing behavior" ideas are. Don't just let people flounder- if the store as a whole isn't achieving the metrics then obviously they are a bit confused on how to change their teams selling behaviors....duh.

Yes, I would recommend this company to a friend