Genpact Process Solutions
3.4 of 5 40 reviews
www.genpact.com Danbury, CT

Genpact Process Solutions Reviews

Updated Mar 11, 2014
Genpact Process Solutions – Gurgaon – “WELLS FARGO'S L&A TEAM”

All Employees Current Employees Only

3.4 40 reviews

                             

100% Approve of the CEO

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NV "Tiger" Tyagarajan

(7 ratings)

68% of employees recommend this company to a friend
40 Employee Reviews
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It has been a great experience learning and making decisions and processes align. I have gained valuable insight in to

Manufacturing Engineer (Current Employee)
Baltimore, MD

I have been working at Genpact Process Solutions full-time for less than a year

ProsCompany culture and team environment

ConsSetting up processes, pay scale

Advice to Senior ManagementConnect with employees personally about personal growth training etc

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Focus on LEAN and six sigma

Anonymous Employee (Current Employee)

I have been working at Genpact Process Solutions full-time for more than 8 years

ProsQuality focused and tremendous opportunities for employees

ConsCan improve on compensation and benefits

Advice to Senior ManagementShould involve employees more in decision making processes

– I'm optimistic about the outlook for this company

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company to learn management

Test Lead Consultant (Current Employee)
Richmond, VA

I have been working at Genpact Process Solutions full-time for more than 8 years

ProsYou have freedom to learn Management skills, technical skills

Conshard to get a promotion but they are ready to provide you more responsibilities

No, I would not recommend this company to a friend

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Great place to work

Anonymous Employee (Current Employee)

I have been working at Genpact Process Solutions full-time for more than 10 years

ProsNice Culture and good Opportunities to grow

Conspeople not worthy getting promoted to stop them from quitting

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good place to work

Principal Consultant (Former Employee)
Pittsfield, MA

I worked at Genpact Process Solutions full-time for more than 8 years

ProsGood company cares about employee, still has GE DNA, spend money on training, overall good salary package in US vs. other IT support companies.

ConsNot enough opportunity in US in Software field

Advice to Senior ManagementReduce cost, heavy cost allocation of management makes all the project not profitable which is not true. Company should do benchmarking with other average IT Support Companies.

Yes, I would recommend this company to a friend

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Awesome experience

Manager (Current Employee)
Chicago, IL

I have been working at Genpact Process Solutions full-time for more than 8 years

ProsPlenty of learning opportunities, very open to ideas, closely follow the GE culture

ConsNothing I can think of

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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flexiwork and good learning but narrow minded management and inconsistent HR policies

Assistant Vice President (Former Employee)

I worked at Genpact Process Solutions full-time for more than 8 years

ProsGreat learning exposure from working at different client sites

ConsInconsistent HR policy. Wide variation in salaries. Sometimes managers earn more than Assistant Vice Presidents in the same city. No policy around bonus - some have it and some don't in their offer letters - no explanation why. HR is unresponsive - when asked pertinent questions they choose to ignore and think it is okay to do so. Management does not like questions. If asked questions about career growth that they cannot answer, management goes vindictive and tries to take it out on the employee in other ways. They have no career plan for most people - just assign people randomly to projects. Once they send people overseas they choose to ignore - out of sight out of mind.
They are also hypocritical - they say their policy is one Genpact - and people should have a career here and move freely around the company - but when asked for a transfer to another department - they refuse and make it extremely difficult for the employee. They would rather have an experienced employee leave the company than move to another department.

Advice to Senior ManagementHave transparency and consistency around policies. Understand that employees need to have a career plan. If you cannot give them growth in your department - let them move to another within the company - or you lose them to competition. Do not hold personal grudges

No, I would not recommend this company to a friend

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Excellent organization with GE heritage

Black Belt (Former Employee)
Charlotte, NC

I worked at Genpact Process Solutions full-time for more than 8 years

Pros- Lot of opportunities
- Employee focused
- Good HR
- Good Sr.Management

Cons- Slow career growth for onsite employees

Advice to Senior ManagementKeep up the good work but give some focus on associate growth plan as well..

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Could have been better

Project Manager (Former Employee)
New Haven, CT

I worked at Genpact Process Solutions as a contractor for more than 5 years

ProsStable work atmosphere and balanced personal life if working for a non-demanding client

ConsBad management and no work ethics and no motivation especially if working in the US and company doesnot do GC

No, I would not recommend this company to a friend

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Great opportunities

Assistant Vice President (Former Employee)
Philadelphia, PA

I worked at Genpact Process Solutions full-time for more than 10 years

ProsMultiple businesses & geographies, adequate growth,

Conslots of red tape, lacking of strategic vision

Advice to Senior Managementfaster and transparent decision making

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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