Genpact Reviews

Updated April 22, 2015
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3.2
1,201 Reviews
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Recommend to a friend
Approve of CEO
Genpact President and CEO NV "Tiger" Tyagarajan
NV "Tiger" Tyagarajan
460 Ratings

Pros
  • so much work life balance that we would have enough work to keep us occupied only for 4 hours in the day (in 97 reviews)

  • Best work environment and a great place to enhance your skill sets (in 88 reviews)

Cons
  • The late working hours take away from an otherwise good work life balance (in 28 reviews)

  • Low salary as compared to the industry average (in 43 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Senior Engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genpact

    Pros

    Was allowed ton work from home.

    Cons

    Training modules an bit extreme.

  2. Oracle DBA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    good platform for freshers

    Cons

    Internal politics and less payscale compared to the market value

  3. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact full-time (More than a year)

    Pros

    Nice projects with big GE corporation

    Cons

    Salary increase the pay scale

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Place that lost great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Citi Bank in Irvine, CA
    Former Employee - Citi Bank in Irvine, CA

    I worked at Genpact

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Awesome management Darrin L Quinton R and TJ

    Cons

    Company lost sight of the employees and focused on profit short term

    Advice to Management

    Higher Quinton R and pay him what he asked for before he left

  6. BPO is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Genpact

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people to work with

    Cons

    additional perks are very limited

    Advice to Management

    .

  7. it was rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Client Advisor in Irvine, CA
    Current Employee - Mortgage Client Advisor in Irvine, CA

    I have been working at Genpact full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    full benefits, good teams,

    Cons

    it was pretty far from home, long distance

  8. A company with no Identity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Ann Arbor, MI
    Current Employee - Manager in Ann Arbor, MI

    I have been working at Genpact full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    $alary, If you do good work They will pay you good money. Compensation was the best part of this job.
    HR is well versed in employment law.
    The people (employees) were great!
    Company is totally willing to spend whatever it takes to get the needed equipment.
    There is always room for advancement.

    Cons

    Sr Leadership lacks an understanding of what your specific job is all about. Help is not available.
    The nature of the business I was in was client based. Client doesn't want to give you access to all of their tools their the vendor counterparts when the access level poses little risk to the client. It makes job very stressful. Also Client wants you to work on site with their own employees who lack professionalism and ability to handle their own equipment again, makes the job stressful.
    Healthcare Benefits lacked

    Advice to Management

    I cant put the ocean in a thermos for you.
    Part of an RFP is to get IT access to get your employees the same or near the same access to the client's control if they dont trust their vendors they can put other ideas into place.
    Depends on the project- but work/life balance is non existent. 12 hour days !

  9. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Genpact full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    No one micro-managing what I should be doing daily, you feel as if you belong to your client's company except you get paid by Genpact.
    I really like the client I am working with.

    Cons

    Lower pay than market, no salary raise unless you consistently bug them
    lack of support for those who work off-shore
    No training, no investment in employees

    Advice to Management

    Make the off-shore teams feel that they are the family, invest in employee developments. compensate your employees for their hard work.

  10. Bad, Bad, Bad - save your nerves and sanity - better at McD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive in Washington, DC
    Former Employee - Executive in Washington, DC

    I worked at Genpact

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working at client site - and if this is the only Pros you can say about a company, that should tell you volumes.

    Cons

    Constantly back stabbing, credit given to favorites, never a professional atmosphere, more like undermining efforts. Extremely ethnically centric, even regional bias - like the cast system in a company rather than a country. Never a discussion, more like whom you can convince to be on your side, business ethic be damned. Structure is biased and logic is ignored.

    Advice to Management

    Grew out of GE, under the leadership of Jack Welch, but failed to follow ethical business process.
    1- Hold senior leadership accountable
    2- Listen to your front lines
    3- REMOVE ETHNIC BIAS - this is critical if you want to improve on how US companies view you
    4- Encourage effective dialogue, without repercussions
    5- Listen to you clients - not just paper Customer Satisfaction surveys

  11. Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quantitative in Dallas, TX
    Current Employee - Quantitative in Dallas, TX

    I have been working at Genpact full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly senior member, friendly college, lot opportunities to learn, flexible policy, new team.

    Cons

    Lower salaries, lot of travels, inefficient management, not too much opportunities to grow in career .

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