Genpact

www.genpact.com
Employer Engaged

Genpact Reviews

Updated March 4, 2015
Updated March 4, 2015
1,148 Reviews
3.2
1,148 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Genpact President and CEO NV "Tiger" Tyagarajan
NV "Tiger" Tyagarajan
441 Ratings

Review Highlights

Pros
  • so much work life balance that we would have enough work to keep us occupied only for 4 hours in the day (in 97 reviews)

  • Best work environment and a great place to enhance your skill sets (in 88 reviews)


Cons
  • The late working hours take away from an otherwise good work life balance (in 28 reviews)

  • Low salary as compared to the industry average (in 43 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Consultant in New York, NY
    Current Employee - Principal Consultant in New York, NY

    I have been working at Genpact

    Pros

    Good mid level company to work for .
    Very stable projects .

    Cons

    Green card process is slow

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quantitative in Dallas, TX
    Current Employee - Quantitative in Dallas, TX

    I have been working at Genpact full-time (more than a year)

    Pros

    Friendly senior member, friendly college, lot opportunities to learn, flexible policy, new team.

    Cons

    Lower salaries, lot of travels, inefficient management, not too much opportunities to grow in career .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Flexible hours but growth limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AdWords Account Strategist in Ann Arbor, MI
    Current Employee - AdWords Account Strategist in Ann Arbor, MI

    I have been working at Genpact full-time (more than a year)

    Pros

    Very laid back atmosphere and you can dress in casual clothes (jeans, tee shirt, etc.). Hours for the sales team are flexible and can generally work a few more hours earlier in the week to get off earlier on Friday.

    Cons

    Limited growth opportunities and pretty high turnover rate. Top tier compensation sales goals continue to increase quarterly even though sales team has exceeded the goals the past 5 quarters.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Discouraging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genpact

    Pros

    Flexibility with time, working from home, office setting

    Cons

    Disregard to support functional needs, slow career growth, huge workload, no recognition

    Advice to ManagementAdvice

    Treasure your employees, start thinking from the employees perspective as well, encourage new beginnings and initiatives and support such if they employee is doing it for the betterment of the company

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Experiance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact

    Pros

    So far, Great with no benefits.

    Cons

    Long project transitions. Poor Distribution of Project budget & balance.

    Advice to ManagementAdvice

    Decrease project transitions. Provide Poor Project budget & balance affected personal.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact

    Pros

    Great work exposure.... Allowed to try new things

    Cons

    Low salary... Lack of transparency in matters related to growth/rewards etc

  8.  

    Worst company ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Genpact full-time (less than a year)

    Pros

    Decent salary but that's not enough to make people happy. You only smile the second you see your paycheck , then , back to misery.

    Cons

    Bad benefits
    They treat you like a slave or like they treat Hindu people
    No vacation time
    Micromanaged to the max
    Bad management
    HR people were useless.

    It was the most miserable work experience ever. I have nothing good to say about this company. If you are from India on a H1 visa I guess you would think the place is great but if you are an American , there is no way you could possibly like the work environment. Every single person I met at that company that was not Indian quit within the first year.

    Advice to ManagementAdvice

    This is not India. Hire American people to run the company. Hr people are there to snoop around employees and get them in trouble. Very disturbing. Now that I think about it , nothing can save that company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Big dreams, but needs some work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Engineer in Cincinnati, OH
    Former Employee - Lead Engineer in Cincinnati, OH

    I worked at Genpact full-time (more than 3 years)

    Pros

    They have a lot of ambition. They seem to know which direction they want to go and have high hopes that they will achieve it. They try to pull everyone under a large family, which is welcome since the company stretches across the world. My business unit allowed a lot of freedom, depending the customer. Work from home is always an option.

    Cons

    While they have an idea of which direction they'd liked to go, they do dive into new business without an obvious plan to the employees as to how they will achieve it. There is very little communication with employees below management level, so rumors and speculation run wild. My business unit did not have much managerial feed back.

    Advice to ManagementAdvice

    Communicate with your employees. They all talk and rumors will become toxic.

    Recommends
    Neutral Outlook
  10.  

    The worst treatment I've ever experienced in my 25 year career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President
    Former Employee - Assistant Vice President

    I worked at Genpact full-time

    Pros

    Attracted me with generous sign on bonus and competitive salary. All down hill from there.

    Cons

    Where should start?
    - RFP responses are not aligned to business strategy. Committee (QSRM) that approves new business accepts almost all new business. The entire committee is made up of Sales Leaders, so what would one expect?
    - I was treated with extreme disrespect by leadership. By disrespect, I mean public embarrassment on multiple occasions even after I politely requested a change in this behavior. I reported this to HR. As far as I know, no action was taken
    - Hierarchical policies- for example, only VPs travel business class. AVPs and lower travel economy no matter how long the flight is. Ever travel US to India in coach? Not recommended.
    - Very annoying and inefficient internal processes due to excessive controls. For example, when you book travel your manager needs to approve it in the system. The approval window can be very short, and travel is automatically cancelled if the approval window is missed. Just imagine the frustration of having to resubmit the whole thing and wondering if the window will be missed again.

    Too many more cons to mention. My best advice is to not get lured into this awful place to begin with.

    Advice to ManagementAdvice

    Genpact is too far gone for a quick fix. Advice to Bain Capital: you need to broadly clean house at the CXO +1 level, maybe +2 in some cases.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Typically two years and out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genpact full-time (more than a year)

    Pros

    Good if you want to break into the business process outsourcing business

    Cons

    Fewer companies willing to offshore American jobs to save a few bucks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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