Genpact Reviews

Updated October 24, 2014
Updated October 24, 2014
1,008 Reviews
3.2
1,008 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Genpact President and CEO NV "Tiger" Tyagarajan
NV "Tiger" Tyagarajan
363 Ratings

Review Highlights

Pros
  • so much work life balance that we would have enough work to keep us occupied only for 4 hours in the day (in 94 reviews)

  • Best work environment and a great place to enhance your skill sets (in 87 reviews)


Cons
  • The late working hours take away from an otherwise good work life balance (in 27 reviews)

  • Low salary as compared to the industry average (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Wilkes-Barre, PA
    Current Employee - Analyst in Wilkes-Barre, PA

    I have been working at Genpact full-time (more than an year)

    Pros

    I love that I'm trusted to work independently with no one looking over my shoulder. The work that I do is interesting and rewarding.

    Cons

    It's sink or swim here because no one wants to train you.

    Advice to ManagementAdvice

    Great job!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA

    I have been working at Genpact full-time (more than 8 years)

    Pros

    Good culture, training, worklife balance

    Cons

    compensation, no touch with leadership.

    Advice to ManagementAdvice

    Improve career prospects, career mapping

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    GE subsidiary, operation outsourcing player

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Consultant in New York, NY
    Former Employee - Managing Consultant in New York, NY

    I worked at Genpact full-time (more than 10 years)

    Pros

    Reasonably placed to compete with other BPO companies. Employees posses great process optimization skills.

    Cons

    Focus is more on getting high margin operations business instead on system integration.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Neutral so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-management in New York, NY
    Current Employee - Mid-management in New York, NY

    I have been working at Genpact full-time (more than an year)

    Pros

    G has great training programs, it is ideal for fresh college graduates who get trained in various programs and eventually climb up the ladder.

    Cons

    This is not the company if you are already in mid/senior-management joining from a different company. Young college grads join fresh out of college and within few years they become your managers with very little exposure of the outside world and other company work cultures (the good ones). Cultural mismatch if you have worked in a US company before for a long time.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    job review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact full-time

    Pros

    good learning opportunities at the company

    Cons

    management at the company culture needs improvement

    Advice to ManagementAdvice

    needs more structure

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    warning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Stamford, CT
    Former Employee - Account Manager in Stamford, CT

    I worked at Genpact full-time (more than an year)

    Pros

    Offers extremely competitive salary and benefits package.

    Cons

    Absolutely no job security. Will lay people off with no warning or reason. Management is highly unprofessional and treats employees poorly. Company is also extremely cheap with T&E. Think hard before accepting a position with Genpact, you will most likely regret your decision.

    Advice to ManagementAdvice

    Invest in your people and infrastructure. Survey employees to see what they need to be successful.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Genpact

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Consultant in Atlanta, GA
    Current Employee - Lead Consultant in Atlanta, GA

    I have been working at Genpact full-time (more than an year)

    Pros

    1) Good company to learn
    2) Chance to travel onsite is good
    3) Policies are pro employees

    Cons

    1) Long working hours if on delivery side

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good Company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Principal Consultant in Chicago, IL
    Current Employee - Senior Principal Consultant in Chicago, IL

    I have been working at Genpact full-time (more than 3 years)

    Pros

    nice colleagues and sympathetic supervisors

    Cons

    Long term vision and lack of clarity for building careers is not visible

    No opinion of CEO
  10. 1 person found this helpful  

    Easy to get comfortable with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact

    Pros

    - Work life balance
    - Opportunity to work in diverse areas

    Cons

    - Not much investment hampers skill upgradation

    Recommends
  11.  

    Great company Bad HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Consultant in Atlanta, GA
    Former Employee - Human Resources Consultant in Atlanta, GA

    I worked at Genpact as a contractor (more than an year)

    Pros

    Fast growing company has inherited the blueprint from GE for Leadership programs, mentoring coaching and employee.policys

    Cons

    The new generation HR team is just not up to the standard for the likes of this large an organization. The HR policies are not updated in decades .

    Advice to ManagementAdvice

    Please realign the company values with the policies and find a team of strong executors.

    Recommends
    Positive Outlook
    Approves of CEO

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