Genpact

  www.genpact.com
  www.genpact.com

Genpact Reviews

Updated November 21, 2014
Updated November 21, 2014
1,039 Reviews
3.3
1,039 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Genpact President and CEO NV "Tiger" Tyagarajan
NV "Tiger" Tyagarajan
377 Ratings

Review Highlights

Pros
  • so much work life balance that we would have enough work to keep us occupied only for 4 hours in the day (in 94 reviews)

  • Best work environment and a great place to enhance your skill sets (in 87 reviews)


Cons
  • The late working hours take away from an otherwise good work life balance (in 27 reviews)

  • Low salary as compared to the industry average (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Consultant in Cincinnati, OH
    Former Employee - Lead Consultant in Cincinnati, OH

    I worked at Genpact full-time (more than an year)

    Pros

    Genpact is an excellent company to work for if your in the Information Technology field. They have roles in most areas of Information Technology and Genpact is a growing.

    Cons

    I worked as a Lead Consultant for Genpact for two years at the General Electric Global Data Centers. I do not have anything negative to say about Genpact. Genpact is a fair and well balanced company.

    Advice to ManagementAdvice

    Keep moving the company forward.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Lead Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Consultant in Danbury, CT
    Current Employee - Lead Consultant in Danbury, CT

    I have been working at Genpact full-time (more than 8 years)

    Pros

    Best Work culture , lot of learning at any position you work for , you have opportunity to work on everything you aspire to work on , flexibility afforded to the empliyees is good , job security seems to be a lot better than most companies in the sector.

    Cons

    pay scale is on the lower side apart from that there is nothing else I could think of - one of the best companies.

    Approves of CEO
  3.  

    Competitive comp comes with 80 hour work week

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact

    Pros

    Working from home is nice and relieves some of the extraordinary demands of work. Some talented colleagues who work very hard. Negotiated hard for a competitive salary.

    Cons

    Quite a disfunctional org. Random strategies with no buy-in below C Level. Hierarchical culture, where only VPs and above fly business class regardless of length of trip.

    Advice to ManagementAdvice

    Instill a culture that promotes work/life balance and set the example through your own actions. Improve internal processes which are completely chaotic e.g. IExpense. Travel policy should be based on length of trip, not hierarchy. Everyone needs to sleep on an overnight flight regardless of their level.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genpact

    Pros

    Company does encourage knowledge building and offers training opportunities to achieve goals.

    Cons

    There is no Work Life Balance at all! Constant fires and the need to put them out make it diffiicult to manage your current projects and to meet the project deadlines.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    ........

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact full-time

    Pros

    Good Training, Good Exposure to work

    Cons

    Compensation is very very very low when compared to industry standards

    Advice to ManagementAdvice

    .they should aim at atleast paying a good compensations to high performers

  7.  

    Love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Wilkes-Barre, PA
    Current Employee - Analyst in Wilkes-Barre, PA

    I have been working at Genpact full-time (more than an year)

    Pros

    I love that I'm trusted to work independently with no one looking over my shoulder. The work that I do is interesting and rewarding.

    Cons

    It's sink or swim here because no one wants to train you.

    Advice to ManagementAdvice

    Great job!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA

    I have been working at Genpact full-time (more than 8 years)

    Pros

    Good culture, training, worklife balance

    Cons

    compensation, no touch with leadership.

    Advice to ManagementAdvice

    Improve career prospects, career mapping

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    GE subsidiary, operation outsourcing player

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Consultant in New York, NY
    Former Employee - Managing Consultant in New York, NY

    I worked at Genpact full-time (more than 10 years)

    Pros

    Reasonably placed to compete with other BPO companies. Employees posses great process optimization skills.

    Cons

    Focus is more on getting high margin operations business instead on system integration.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Don't walk, run away from this place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Specialist in Ann Arbor, MI
    Current Employee - Online Specialist in Ann Arbor, MI

    I have been working at Genpact full-time (more than an year)

    Pros

    The other online specialists are amazing people.

    Cons

    Management sucks. They screwed up years ago with their policies and refuse to acknowledge their mistakes. Then they blame the os's. They send out harassing emails threatening your job all of the time. If you value your mental health, don't work here

    Advice to ManagementAdvice

    Quit....all of you and start fresh

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Genpact

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions in DFW, TX
    Former Employee - Solutions in DFW, TX

    I worked at Genpact full-time

    Pros

    If you get the opportunity they train you in Lean/Six Sigma
    Good visibility to clients - depending on your role and you learn new things.
    Atleast in my role - excellent pay

    Cons

    neurotic leadership who do not know who to run a large company and compete with the best of the best. Want proof - look at their stock basically flat over 2 years. So much for Bain making a killing on their investment!

    Would definitely improve morale if leadership was shuffled and new blood brought in. Current fools in the C-suite don't know anything about leadership. CEO writes white papers on the war for talent -hypocrisy?

    Advice to ManagementAdvice

    Grow up - you cannot run a company where everything has to go through the SVP/EVP/CEO on bids. Give your VP/AVP teams authority to make decisions and then hold them accountable. I learnt quickly that when you win a deal everyone gets credit - when you lose a deal they start looking for scape goats!

    Think about it - your stock has gone no where in 5 years a paltry ~5.5% return per year...S&P would have been a better investment for Bain. ....isn't that the best gauge of how well your leadership team is performing? Everyone one of your leaders (except the recent CFO hire) has been there since the beginning - time for new blood in the C-suites..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Genpact? Share Your Experiences

Genpact

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.