Genpact Reviews

Updated July 30, 2015
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3.2
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Genpact President and CEO NV "Tiger" Tyagarajan
NV "Tiger" Tyagarajan
524 Ratings

Pros
  • Good work life balance in company (in 97 reviews)

  • good work environment for beginners (in 88 reviews)

Cons
  • Work life balance in Genpact is generally supposed to be good but here there is no such thing (in 28 reviews)

  • Low salary as compared to the industry average (in 43 reviews)

More Pros and Cons

1,340 Employee Reviews

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  1. Account Strategist - Sales Team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AdWords Account Strategist in Ann Arbor, MI
    Current Employee - AdWords Account Strategist in Ann Arbor, MI

    I have been working at Genpact (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great training, benefits, management and staff! I have worked here for six months, and I have already changed processes. It is possible to move between processes! On the sales team there is great flexibility and high earning potential. I made high commission after only two months. The management team treat employees with respect and make time for any questions. There is some flexibility to the hours, but not on days worked. It is a genuinely valuable process to learn. There are great opportunities to boost your resume and to learn.

    Cons

    Because of the demands of the client, sometimes poor candidates are hired to meet quotas. This has less of an affect on the Sales team, but can be a distraction and a little demoralizing. As a vendor we sign a confidentiality agreement that does not allow us to tell prospective employers what we do.

    Advice to Management

    Do not allow people who do not excel in training to reach the floor! Other than that, I am very satisfied with the way that I have been treated. I feel respected, valued and fulfilled (for now).


  2. Good

    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at Genpact full-time (More than a year)

    Pros

    Good, Flexible, Stable, Career Opportunity

    Cons

    Nothing as such as of now


  3. My Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hyderabad Technical Specialist in New York, NY
    Former Employee - Hyderabad Technical Specialist in New York, NY

    I worked at Genpact (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Awesome Company to work with.

    Cons

    Only negative aspect is they are not master payers.

    Advice to Management

    Nothing I felt could be shared.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in West New York, NJ
    Former Employee - Manager in West New York, NJ

    I worked at Genpact (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Scope to work with different banks as clients - Scope to do R&D - High Growth rate till mid senior level

    Cons

    Salary, low rate of bonus are on negative side

    Advice to Management

    I was pretty happy with my managers and seniors


  6. Helpful (1)

    AVP, Business Development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager, Business Development in Plainview, NY
    Current Employee - Senior Manager, Business Development in Plainview, NY

    I have been working at Genpact (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sales organization is a virtual one where you can work from home. Great learning environment and lots of training through top-end organizations. Work with and sell into senior level people. Very smart colleagues.

    Cons

    Took too much from the GE culture. Bi-Annual Rankings and if in bottom 10% you're gone. PTO is minimal (however you do get to work from home...).

    Advice to Management

    Continue to hire smart people and build organization. If you want to preach flexibility to clients and prospects then maybe loosen up a bit internally.


  7. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Genpact full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    GE Lineage makes it a company with solid foundation

    Cons

    Has become to big for its own good

    Advice to Management

    Look at all angles of P - I - E ...not just image but performance and exposure as well.


  8. Helpful (1)

    One of the best teams to work with!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genpact

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Capabilities across varied sectors, so a great place to learn and grow!

    Cons

    Process oriented and technology is outdated

    Advice to Management

    Needs to be more dynamic and open up to new technology in the market


  9. Not recommended

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact

    Pros

    On some accounts, ability to work from home.

    Cons

    Not honest with their employees, terrible salary, very difficult to move up

    Advice to Management

    Be honest and allow for people to be promoted


  10. Helpful (2)

    Assistant Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Genpact full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    I am part of the financial analytics service line and the one thing that I vouch for is the openness of culture and collaborative environment encouraging one to have continuous learning opportunities. Having a young leadership profile has meant a lot of flexibility and dynamism in the business

    Cons

    Lower than competion salary structure and inflexibility to go beyond the guidelines at times when needed. Needs to improve responsiveness to vintaged middle tier doing well in the org.

    Advice to Management

    Need to move forward faster in positioning the brand. Caught in the middle of transitioning from Ops to Consulting and at the current pace is going to hit badly


  11. it was good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great managers and co workers

    Cons

    Hours got cut due to low call volumes

    Advice to Management

    Keep up the good work



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