Gensuite
2.1 of 5 18 reviews
www.gensuite.com Mason, OH 50 to 149 Employees

Gensuite Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

2.1 18 reviews

                             

40% Approve of the CEO

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R Mukund

(10 ratings)

27% of employees recommend this company to a friend
18 Employee Reviews
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    Former Gensuite Employee

    Anonymous Employee (Former Employee)

    ProsGain a lot of experience in a field that is continuing to grow. IT experience looks great on resume.

    ConsUpper management relationship with lower level employees is average at best.
    Company culture is below average. Very little morale among employees.

    Advice to Senior ManagementBe more in touch with your employees. Check in on a regular basis without micro managing.

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    Horrible

    Lead Applications Specialist (Former Employee)
    Mason, OH

    ProsFree food and soft drinks

    ConsNothing but spaghetti code
    Horrible management especially the CEO
    Clicky like high school
    Stay far far away from this mess

    Advice to Senior ManagementTreat people better and maybe they'll stay.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Overall, a mess

    Anonymous Employee (Former Employee)

    ProsThere are some good people within the company, and all employees occasionally find motivation to complete excellent work despite constantly being beaten down.

    You'll build up a lot of experience in several different aspects of account management, business analysis, project execution, etc. as a result of having so many competing assignments.

    ConsJust about all of the negatives outlined in previous responses are accurate. Employees receive upwards of 150+ emails per day, a minimum of 70% of them don't require your direct action. Those that do pertain to you demand response immediately above all else, no matter how inane or menial the task, or your other priorities.

    Management has no clue how to manage, motivate, delegate, or coach whatsoever. In fact, all are simply "Yes" men to the CEO. Leadership's answer to all issues is further micromanagement, be it requiring more emails, more meetings, etc. Furthermore, they all read the reviews on this site but simply laugh them off as just another disgruntled, fired employee airing grievances and disregard any and all feedback.

    No one in the company has a clue how the company is doing financially. This the direct result of two things: the company controller and having too many hands in the finances (i.e. controller, operations team, business analysts, and managers). The controller regularly reports basic math (addition/subtraction) errors to the entire company as fact, unquestioned by leadership. Furthermore, everyone is constantly logging and re-logging financial numbers in the same system several times a week, leading to gross variances from one day to the next.

    Salaries are decent, but still well below local and national averages for the position you work. Bonuses may or may not come, so don't rely on them as part of your salary.

    Entry level employees, as well as all overseas employees, are not held accountable by anyone beyond the business analysts. Most put in as little effort as possible while performing their assigned tasks and simply toss over their not even half-way there efforts to the business analysts and let them perform the cleanup.

    Most, if not all, of the employees are beaten down and exhausted by the constant barrage of emails, reminder emails, constant "talks" with managers, and the constant threat of being made a public example over the CEO's latest annoyance du jour.

    Along those lines, the CEO is extremely "flavor of the week" with regards to his focus. One week it's bug fixes, the next it's project execution, the next it's finances, and the next it's whatever else catches his attention. Employees are constantly chasing their tails trying to keep up with whatever today's focus is.

    Promotions are truly nonexistent. Sure, you might get a change in title every once in awhile, and then over the next couple of months, every one of your colleagues you shared your previous title with will all find their way up to your new title, rendering the "promotion" a farce. You'll undergo two reviews per year, one of which matters (involves a formal review process with your input along with management's), the other is a joke that should not be taken seriously.

    Interpersonal issues are addressed by applying a bandaid, while completely ignoring the underlying cause. In the event a new employee overhears a negative comment, the commenter will be told to watch what they say rather than exploring the cause of the negative comment and addressing it. As can be expected, this is handled by the managers as a result of a nonexistent HR organization.

    If it weren't for the relationship with GE, I'm confident this company would have folded long ago.

    Advice to Senior ManagementHire real managers that have a spine and opinion of their own, as well as actual management experience. Simply agreeing with the CEO blindly on every one of his whims is a guaranteed method for driving the company into the ground.

    Bring in a third party consulting firm to review company procedures because what is in place currently is absurd and needs to be tossed out.

    Also, hire a true CFO, or at the very least an accountant to manage the company finances.

    Take a look at the true contributions of your global teams, because you'll see that your return on investment for those offices is near zero if not returning red numbers. Either ax those organizations or hire competent employees instead of scraping the bottom of the barrel.

    Lastly, listen to your employees. Yes, there will be a lot of negativity. That's because there is clearly a lot of aspects of the company that your employees are not happy with. But listening to them and actually addressing their concerns will work wonders.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    It was Great

    Anonymous Employee (Current Employee)

    ProsIt was a great place to work

    ConsThey ask a lot out of their employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    challenge yourself and grow in Gensuite environment

    Anonymous Employee (Former Employee)

    Proslots of opportunities to sharpen the saw, talented dynamic team, fast pace, strong focus, great for self-drivers, competitive, good executive team balance, results driven

    Consfast pace is not for everyone, if looking for mature structure - keep looking, team community tends to be stalled by quick turnover, competitive

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    4 people found this helpful  

    This company is so shameless, many of these reviews were deliberately solicited by upper management to boost ratings.

    Anonymous Employee (Current Employee)
    Mason, OH

    ProsIt will build your work ethic. Your job title will dictate your opportunities.

    ConsThis company cares so little for the actual work environment and culture that it has been emailing its current employees to generate feedback on this site to boost ratings. You will work an extensive amount of hours and not be paid for one minute of overtime, ever. This is not a "competitive" environment; it is a deliberately stressful, unproductive and selfish atmosphere. Your bonuses will not provide adequate compensation for the time you will put in. It pays ~8-10K under market value for whatever your role may be (review your job title's market worth on salary.com and compare it to any offer that's made) with the promise of "a raise, soon" which, in most cases, takes at least a year. Interpersonal relationships run rampant amongst upper management and affect how lower level employees are treated. There is no bar for performance evaluation to evaluate how you are doing until you are either promoted or let go. Turn over is incredibly high and crying on the job is a "rite of passage".

    Advice to Senior ManagementStop making your employees lie on this site. Hold the entire company, including yourselves, to one standard of behavior. Pay your employees more and if not, pay them overtime. Stop using these ratings to falsify job satisfaction. Stop treating your departments differently and start treating them equally.

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    Your salary will calculate to minimum wage when you factor in the mandatory extra unpaid hours of work.

    Business Analyst (Current Employee)

    ProsDecent place to make contacts/friends and share cocktails at holiday parties. Parking is close and free.

    ConsUpper management/ownership is out of touch with the majority of employees and have unrealistic expectations. Employees hold one job title but are required to juggle as many as 3 but often many more jobs that could and should each be staffed independently. The work load is monumental and employees are basically set up to fail. Say goodbye to any work/personal life balance.

    It is not uncommon to receive 100+ emails in a single day from both internal sources and customers. Way too often (several times a week) the emails arrive with an ultimatum ... "do xyz by the close of business today or face the consequences."

    Nearly all the employees seem to genuinely like the work they do and the customers they work with but are also unhappy at Gensuite because of the work load, impossible deadlines, busy work, endless meetings and badgering from an ineffective group of middle management that make the work environment horribly stressful and unproductive. There is no true HR department to protect or at least examine employee concerns.

    Team Leaders/Middle managers are rarely held accountable. Those working under them, at their direction are bullied and often belittled for their work. Raises and promotions are few and far between even though they are nearly always promised and held out like a carrot at the end of a stick. Don't expect an annual review. Even though that is the policy, management does not make you or your review a priority. Most reviews if done at all are months late.

    Advice to Senior ManagementHire a consultant and get the business processes and policies corrected before the bottom drops out.

    No, I would not recommend this company to a friend

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    Varied and Unique

    Project Analyst (Current Employee)
    Mason, OH

    ProsEach day is different. Lots of opportunity to lead projects and learn new things. Project work is unique each time. Ability to take on leadership roles at all levels of the organization. Leadership and initiative is highly valued at Gensuite. Tons of guidance and coaching from senior management. Really enjoy working with the team in the global locations and provides a different prospective. Have been really flexible about schedule and work times.

    ConsLots of opportunity to lead projects which means that you can take on too much at one time. Some late nights and weekends based on project load.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    3 people found this helpful  

    Troubleshooting end-user issues and project management

    Anonymous Employee (Current Employee)

    ProsVariety in terms of applications and businesses supported

    ConsConstantly changing company standards. Extra hours are expected and not compensated

    Advice to Senior ManagementPick a standardized format for deliverables, stick with it, and communicate it to the team

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    3 people found this helpful  

    Ok place to work to get experience

    Business Analyst (Former Employee)
    Cincinnati, OH

    Pros* Provides a great opportunity to learn about the EHS industry
    * Large contract with General Electric
    * Some interesting projects/travel

    Cons* Everyone is out for themselves
    * Push to sell extra enhancements for increased sales is constant
    * Wear many hats (app. support, marketing, training, budgeting)
    * Not paid for any extra hours
    * Majority of management does not care about employees
    * Would not want to work for long term

    Advice to Senior ManagementActually care about employees and not look at just the dollar figure.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Gensuite reviews and ratings — including employee satisfaction and approval rating for Gensuite CEO R Mukund. All 18 reviews posted anonymously by Gensuite employees.