Gentiva Reviews

Pros

Gentiva is a national company and very reputable for delivering homecare services. They have good patient outcomes and have high standards of care.

Cons

Requires expenses to paid upfront by sales and marketing reps

Advice to Senior Management

More hands on training initially.

Pros

Growth opportunities for employees that are interested in moving up in the company.

Cons

Too many political games at times just stay out of it

Pros

The money is good(in the field) but you sure have to work for it.. Being able to spend time with your patient is what home health is all about.

Cons

Paperwork, ugh. To make the good money it requires hours and hours of paperwork. If one check mark is omitted you won't get paid for the visit. They (MCP) go through your notes with a fine tooth comb. You find out it's not right after the fact. No one can find anything in the office, looking for a chart or a note is unbearable. If you ask four different people a question you get four different answers. I love home health, have done it for a long time, but I don't like working under a microscope. Won't make it a year with "Gentiva."

Advice to Senior Management

Sorry you have 'big brother' breathing down your neck. I makes it impossible to help those in the field that are doing the real work and putting the $$$$ in the Gentiva bank. Robot's not for me.

Pros

Co-workers are great, help out when you are overworked. PTO is encouraged to take or you lose, flexible work hours, LS has been better than paper world. All field staff truly care about their patients and thier jobs.

Cons

One man will bring down Central Alabama. He has been given authority by someone in TN that does not know what he is doing. all the field team is ready to leave, no kind words are ever spoken from him, he pushes around the office staff like puppets. i hope someone intervenes before all branches are forced to close.

Advice to Senior Management

Visits offices, interview your hard working dedicated staff in the field and the office. The MCPs have so much work on their desk and LS, then we cut staff in the office and tell them to pick up the load. Value your dedicated, loyal, longevity staff, listen to them, NOT someone who has been here 2 /12 yrs and never ran a branch or had customer service education!

Pros

Great salary and benefits! Awesome when balancing work/life issues. I haven't worked for a company that gives employees so much PTO! Really flexible work schedule. A perfect job for a single mom or for someone with a busy personal life since you can run a lot of errands during your work day.

Cons

If you are a young professional looking for career advancement opportunities, Gentiva is not for you. Senior level management is not interested in your professional development (despite what they state in recruiting efforts.) They are about Medicare admissions and if you meet your base line, they will leave you alone to continue doing your day-to-day business. If you speak up on Operational issues at your branch and you are on the Marketing end of the business, be prepared to be looked at by management. Unfortunately, Ops is run by older people with just a clinical background, no background in Business.

Advice to Senior Management

Look into making the company a Marketing driven environment. You'll be able to keep your customers happy, thus attracting more business. In addition, look at having persons with a Business Management background run the Operational side of the business....you unfortunately can't depend on clinicians that were great in the feild take a quick business 101 tutorial and rely on them to make business decisions for a billion dollar company. It's not working...

Pros

Good clinical care
Field staff does focus on doing the right thing and caring for the patient

Cons

Corporate environment is TOXIC. Treat people like pawns they can dispose of at will.

Advice to Senior Management

Remember what kind of business you are in

Pros

Competent, professional, decent and nice employees and managers work there. No stress. Everyone does their job and is respectful of each other.

Cons

It's a very large company with a lot of organization. It is so big and organized that it is too slow to respond to changing market conditions. It's like trying to steer the Titanic versus steering a small sail boat. The sail boat is faster and more responsive. The smaller competitors were able to quickly jump on market opportunities faster.

Advice to Senior Management

I enjoyed working there. The people I worked with were great. Management was also very good.

Pros

great people...caring attitude and caring management

Cons

no clear advancement opportunities in most non-clinical roles

Advice to Senior Management

develop and clarify a career ladder for non-clinicians so that we hold on to those ambitious professionals who want to stay long term.

Pros

Office management is friendly and helpful most of the time.

Cons

Paperwork! Hours of Paperwork without compensation! Very low mileage reimbursement, Insurance sucks!!! if you and your children are on it. PTO can only be taken at management's convenience. I have never worked a 40 hour week. Family time is very scarce. What is the use of sick days if you never get to use them? You have to burn all of your PTO!!!

Advice to Senior Management

Quit thinking about your salary and start thinking about employees and their happiness or you won't have a company very long. We are losing very competent and well educated nurses and therapists daily due to the workload.

Pros

Fairly competitive salary in relation to other home health agencies. Opportunities for career advancement. Gracious amount of pto time. Fantastic branch directors and field staff. Prior to around 2007-this was a fantastic company to work for.

Cons

Upper management very sneaky about gathering information regarding employees job performance. No opportunities for employees to address negative evaluations before being terminated. Company has gotten greedy and has over extended itself financially by purchasing large hospice company-Odyssey. With Medicare reform cutting into profits increasing pressure is applied to sales teams with already excessively high quotas. Impossible to track progress toward quota, this makes incentives very hard to attain. Associates have to pay upfront for lunches, etc and managers get in no hurry to approve expense reports. Sometimes employees wait well over a month to get reimbursed 100's of dollars. Way too many conference calls and meetings to attend to be able to see all accounts and complete all of upper mgmt's expectations.

Advice to Senior Management

Give account exec's preloaded credit cards. Overhaul some of your upper management! People have been promoted to positions they are not qualified to fill. Good employees are leaving and/or being terminated by managers who DO NOT ensure that they are oriented adequately and are not available for help when asked. Phone calls and emails are not returned/answered often for days. I cannot believe that a CEO with the integrity and compassion that I believe Tony Strange has, can know of the ways some of his tenured employees have been and are being treated. Mr. Strange, you are losing some of your best people to Amedysis-and they are welcoming your highly trained,competent and hard working employees with open arms. This hurts Gentiva 2 fold- first, they benefit from the money that you have invested in these clinicians and secondly, these folks are hurt and often bitter and like myself they want to be heard because their complaints are valid. If their management wont listen and make changes, your competition will and IS listening. The love of money is the root of all evil-please do not let it destroy a once wonderful place to work.