Gentiva Reviews

Updated October 14, 2014
Updated October 14, 2014
222 Reviews
2.4
222 Reviews
Rating Trends

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Gentiva President, CEO, and Director Tony Strange
Tony Strange
128 Ratings

Review Highlights

Pros
  • Good benefits, great local team, decent marketing supplies, sstrong name recognition (in 13 reviews)

  • Hospice is a great career for any clinician who enjoys direct patient care (in 10 reviews)


Cons
  • We were pay per visit and were told that seeing 6 a day was productive but rarely did you get by with seeing only 6 (in 9 reviews)

  • Micromanagement by Off-Site Upper Management (in 12 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Location Manager in Charlotte, NC
    Current Employee - Location Manager in Charlotte, NC

    I have been working at Gentiva full-time (more than 10 years)

    Pros

    Excellent paid time off, competitive salaries, lots of room for personal growth.

    Cons

    High pressure to "hit the numbers".

    Advice to ManagementAdvice

    Stop acting like the company is going to fall apart if the numbers aren't hit every week.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    The good, the bad, and the really bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Case Manager in Dothan, AL
    Current Employee - RN Case Manager in Dothan, AL

    I have been working at Gentiva (more than 5 years)

    Pros

    The staff is awesome. Loved working with the patients. Any thing outside the office!

    Cons

    The management both in the office and outside it is poor. They belittle and use threat tactics to manage the staff. The outrageous amount of paperwork, the large territory and the high acuity of the patients makes for long days. After working past 5 on most days then call starts. After call the on call weekends start making for exhausted burnt out employees. This however is not enough for the managers who sit in the office all day and instead of getting out helping their already strained and taxed staff they ask for more. On top of the full load they push admissions and don't have adequate staff to care for the patients they currently have. Once the patients are admitted they could care less about getting them the promised supplies, its as if they have already gotten the number/money for them and they are done. They have no loyalty to their employees.

    Advice to ManagementAdvice

    Doesn't matter unless you are friends of theirs they don't listen anyway. We are just expendable, interchangrable, low ranking pions. Our opinions don't matter.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    So, So company....not a good time to be in healthcare if you are not clinical.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Records Coordinator II in Mooresville, NC
    Current Employee - Records Coordinator II in Mooresville, NC

    I have been working at Gentiva full-time (more than 10 years)

    Pros

    Benefits are ok, PTO is better than most unless you are a tenured employee, you actually loose PTO.

    Cons

    Not very good at recognizing employees for their dedication & loyalty. They spend a lot of $ on plaques and lapel pins etc. and we really just want better pay.

    Advice to ManagementAdvice

    As the job growth increases, I foresee Gentiva losing a lot of tenured employees. We have the best office in all of NC and at least half of us are ready to leave, if we could just find something.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Lots of change here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gentiva full-time (more than 3 years)

    Pros

    Good benefits and good pay. Lots of locations for opportunities. Good vision to help people. That's all I can say good about the company.

    Cons

    Ever changing management. They seem to get rid of or scare off the good people: no salary increases to their employees.

    Advice to ManagementAdvice

    Focus more on people

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Dont do it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Marcos, TX
    Current Employee - Anonymous Employee in San Marcos, TX

    I have been working at Gentiva full-time

    Pros

    Benefits. Coworkers. There are some great people here but they end up leaving because they cant deal with the high school style atmosphere.

    Cons

    Micromanagement, no trust in RN staff skills, NO consistencies in policies, VERY inexperienced managers who do not know how to deal with issues or day to day operations. New paperwork is a joke. This company makes millions yet the are waiting until the last minute to use EMR. No access to information makes it impossible to care for pt properly, or there is redundant visits due to no communication.

    Advice to ManagementAdvice

    LISTEN to your staff!!! Get some management courses/skills so you can actually manage your staff. COMMUNICATE with the staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Gentiva took a great hospice (Odyssey) and completely destroyed it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Manager
    Former Employee - Patient Care Manager

    I worked at Gentiva full-time

    Pros

    Sadly, I can't think of any that Gentiva hasn't destroyed - decreased benefits, destroyed working environment, poor reputation leads to hiring of under qualified staff and local managers are not equipped to train or supervise. Hiring process is a joke, regional vice presidents and area managers are unnecessary and costly level of management.

    Cons

    Company is now only concerned with the bottom line - no longer care about the patients or employees. Very sad! And I almost forgot -- no raises for 3 of the 5 years I worked there!

    Advice to ManagementAdvice

    You cannot run a hospice like a home health if you want to be successful. The businesses are similar only because the patients are cared for in their own home. The goals of care are different. The regulatory expectations are different. You also need to work at identifying the wolves in sheeps clothing. There are MANY who talk the talk - and do an excellent job at it. I was unable to locate anyone in upper management (regional level and above) who could actually walk the walk. But I guess you don't really need to worry about it because all of the hospice patients will be dead anyway. They and their families are the ones being hurt!! Lastly, I do believe my work is my calling. That is why I left - caring is my calling - not providing minimal care so the stakeholders (and management) can make money!!! (On a personal level, as a PCM, I couldn't even enjoy the incentive package - the money I got was on the backs of hard working employees (who have all left!) - they got nothing, I was left with guilt!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Area support was awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Null in Nulls Crossing, WA
    Former Employee - Null in Nulls Crossing, WA

    I worked at Gentiva full-time (more than 3 years)

    Pros

    Therapists and nurses were great. Patients were great. Encouraged ethical care.

    Cons

    Not enough staff to get all work done. PP was nasty. Expectations were not reasonable.

    Advice to ManagementAdvice

    Listen to your directors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    confusing, puts cart before horse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Des Moines, IA
    Current Employee - Management in Des Moines, IA

    I have been working at Gentiva full-time (more than 5 years)

    Pros

    some of the people I work with

    Cons

    unstable work environment, no knowledge of what actually is going on

    Advice to ManagementAdvice

    find out what is really going on. talk with those who work at sites

    Doesn't Recommend
    Neutral Outlook
  10. 2 people found this helpful  

    Registered Nurse case manager for 2.5 years Nursing experience 40 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Case Manager in Malta, NY
    Former Employee - RN Case Manager in Malta, NY

    I worked at Gentiva full-time (more than 3 years)

    Pros

    Good insurance and PTO time. Gentiva link a plus. clinicians great and they really care about the patients.

    Cons

    Poor Leadership, unqualified managers that belittle you. Lack of support. Constant turnover and no one in upper management cares. A lot of work is done at home that you are not compensated for.

    Advice to ManagementAdvice

    Trust your nurses and don't belittle them. Shadow in the field and see what it is like. Don't believe everything you hear..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    This is a paranoid company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Spirtual Care Coordinator in Savannah, GA
    Former Employee - Spirtual Care Coordinator in Savannah, GA

    I worked at Gentiva full-time (more than 5 years)

    Pros

    Benefits are good. Some of the employees are nice.

    Cons

    Gentiva fired all Odyssey managers. They were replaced with people who had no Hospice experience and who knew nothing about Medicare guidelines. They ruled by threats and intimidation. They believe their staff is out to get them. They believe that other hospices are conspiring against them. They feel that they have to spy on their employees. There is not an environment where you can come in an talk to management about problems.

    Advice to ManagementAdvice

    Get a job selling used cars. Take your own course material on hospice. Get the old Odyssey material on what hospice is all about and go through it. Hire the Odyssey managers back and fire the Gentiva managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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