Glassdoor is your free inside look at Genuine Parts reviews and ratings — including employee satisfaction and approval rating for Genuine Parts CEO Tom Gallagher. All 18 reviews posted anonymously by Genuine Parts employees.
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Tom Gallagher
I have been working at Genuine Parts full-time for more than 10 years
Pros – Company will never blow your doors off, but is very consistent.
Cons – Slow to adapt. C-suite and 2nd level execs think they have control.
Advice to Senior Management – Tactics don't make strategy.
Yes, I would recommend this company to a friend
2013-06-12 12:34 PDT
I worked at Genuine Parts full-time for more than 8 years
Pros – Meeting new people everyday, bonus program, company vehicle,expense account.
Cons – Politics, playing favorites, too much upper management. NAPA still thinks their name stands for quality, which is does not. Competitors use the exact same parts and sell them for 5%-20% less.
Advice to Senior Management – Take a look at how much upper management there is compared to the ground-level sales force. Automotive Aftermarket competition is getting fierce. Price is the consumers #1 priority, not the name anymore.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-06-10 10:30 PDT
I worked at Genuine Parts full-time for more than 10 years
Pros – Decent pay. 40 Hour week.You can hook up with some good friends. Not much else.
Cons – Use to be for the employees,now just for them. Their traning leaves something to be desired.They train a few hours,then your ouwn your own. When you retire certain people get acknowledged .I did not. Only 1 person called me to say happyretirement,while others received gift cards. My feelings were hurt to no end! Will not go to NAPA ever .
Advice to Senior Management – Be more open with your employees. We hear things from the rumor mill that is not addressed.
No, I would not recommend this company to a friend
2013-06-18 12:49 PDT
I have been working at Genuine Parts full-time for more than a year
Pros – Great pay and benefits--excellent safe company to work for
Cons – Not a lot of upward movement opportunities
Advice to Senior Management – Great company! Thanks for all you do!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-16 16:44 PDT
I have been working at Genuine Parts full-time for more than 10 years
Pros – Good benefits. Good company. Excellent senior management.
Cons – Below market salary compared to others and when compared to district manager positions in like kind companies
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-23 20:25 PDT
I worked at Genuine Parts full-time
Pros – Stable company with strong NAPA name recognition.
Cons – Weak incompetent management at all levels. Very unethical and disrespectful to their employees. The 'good ole boy' culture is alive and well; even with a female CIO who has not been able to deliver as promised. Employee morale is low and turnover is high because the same incompetent, inexperienced, and uneducated people continue to get promoted.
Advice to Senior Management – Senior management needs to open their eyes and stop the lies. You know your flagship development product is the Titanic!
No, I would not recommend this company to a friend
2013-03-30 22:02 PDT
I have been working at Genuine Parts full-time for less than a year
Pros – Good pay. Longevity. Security. Great supervisors. My experience here has been great. The health insurance is good. What makes this particular position really amazing is the people you work with. Most of the employees have been working with the company for more than 20 years, which says a lot about the company.
Cons – The site itself is not a good building. The building was built in the early 80's and shows it. They do take good care of the place but without a budget for upgrading the facilities there is not much they can do.
Advice to Senior Management – Continue to upgrade the facilities as you get the budget.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-13 14:40 PDT
I worked at Genuine Parts full-time for more than 3 years
Pros – Calm work environment and open communication
Cons – Upper management not involved in all aspects of business
Yes, I would recommend this company to a friend
2012-08-31 07:45 PDT
I worked at Genuine Parts full-time for more than 3 years
Pros – Your nine bosses typically stay out of your way and are too timid to communicate vital updates or resolve personnel issues. This allows one to surf the internet, relax on IM with friends, or read e-books all day. Another pro was getting to meet so many people. The turnover in my dept. was so high that many were surprised I stayed through lunch my first day. Lastly, the job was so redundant and simple that an idiot could do it - and that's exactly who you'll be surrounded by in your department.
Cons – The largest con was the dread I faced every morning knowing that I'd have to endure one more day of the mundane at a laughably bad salary. I still have recurring nightmares, you know the one's where they seem "real," where I still work there and wake up in a panic. I will likely face these nightmares the rest of my life. There were so many rules. Employees would be "disciplined" for leaving their desks too often. Lastly, the company uses outdated methodology, procedures, and technology, and flat out pretends revitalization or progressive thought exists.
Advice to Senior Management – Please realize how low you pay compared to the industry averages. Please realize that your employees want to give more but will not if there is not a willingness to challenge those employees or offer them more than the hopes of a free turkey at Thanksgiving.
No, I would not recommend this company to a friend
2012-09-02 16:12 PDT
I worked at Genuine Parts
Pros – If one is a worker bee who is has a high degree of self-efficacy, this is a good fit.
Cons – Ineffective job aligning with GAAP at the subsystem level. Could run more efficiently and add value to its stakeholders if it instituted consistent policies, procedures and guidelines across functional areas.
For the past two years, there has been a higher than average turnover. There appears to be a disconnect between organizational strategy and the subsystem management. Change is being touted; however, the words and actions are not in sync. Lower level management is not empowered nor have the lattitude to manage effectively and innovation does not appear to be valued. This appears to be an organization that is unsure of its organizaitonal identity.
Susbystem management does not inspire trust in employees, as if management itself is unsure of the direction of the company or unsure of how to align the subsystem with the strategic direction of the company.
Employee morale is extremely low and at atmosphere of distrust and uncertainty exists. HR and management at the subsystem level inspires an "us" against "them" dynamic Subsystem management appears to be inept at developing and keeping good people. The subsystem appears to have difficulty quantifying production and attributing weights.
Advice to Senior Management – Bring in process improvement expertise, invest in updating technology, bring transactional operations into the current decade (value innovation). Invest in management who have the technical aptitude and capabilities but also the soft skills that facilitate developing people.
No, I would not recommend this company to a friend
2011-07-31 20:03 PDT
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