Genuine Parts

www.genpt.com

Genuine Parts Reviews

Updated January 23, 2015
Updated January 23, 2015
41 Reviews
2.9
41 Reviews
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Genuine Parts Chairman, President, and CEO Tom Gallagher
Tom Gallagher
20 Ratings

Employee Reviews

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  1.  

    Great place to work for those that understand a corporate machine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Administrator in Atlanta, GA
    Former Employee - IT Administrator in Atlanta, GA

    I worked at Genuine Parts full-time (more than 8 years)

    Pros

    Company has made great strides in becoming up to date with technology. Culture is conservative, but VERY friendly. People come first not just in talk, but in practice. Management is not oblivious. Most employees are very driven and very loyal. Promotion from within is very likely. Many diverse areas of work and is somewhat easy to move to a new position/department.

    Cons

    Things change slowly (large corporation). More red tape than is needed. Slower to adapt to new technologies. Sometimes does not understand when to kill a project and start over. Career development can be tough to get from management.

    Advice to ManagementAdvice

    Keep treating people the way you want to be treated. There is a reason people work there so long. You guys are a monolith in the market, put some innovation into the space .

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Safe, stable, and fun environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Administrative in Atlanta, GA
    Current Employee - IT Administrative in Atlanta, GA

    I have been working at Genuine Parts full-time (more than 5 years)

    Pros

    Let's clear some fog from other reviews. Regardless of the company, there will always be those who feel entitled or more valuable than they actually are. Consistent, accurate work is rewarded. I've personally witnessed several people move about within the company, from position to position. I also know of several corporate employees who were once NAPA store associates. Anyone that says there's no movement within the company isn't looking or lacks the aptitude to fill a position.

    There are several physical corporate locations that are under the GPC umbrella; I'll comment on 3100 in Wildwood. A former IBM building located in a wooded area with covered parking and access to Chattahoochee natural trail system. There's a small cafe open for breakfast and lunch sandwiches. Beverage coolers are located on all building levels and are stocked with sodas and juices (this also includes the HQ building).

    401K and health benefits are excellent and there's no shortage of options to choose from.

    Salaries are competitive with any other Fortune 200 company. If you're offered a position, most of us know that this is the time to negotiate salary and PTO options. Being corporate, annual reviews are precise and timely. Annual bonuses, if applicable, which are comprised of company, department, and personal goals, are also precise and timely. Pay increases are generally based upon annual reviews and are reflected annually.

    For those considering an IT position, you'll be glad to know that the majority of the teams are full of talented professionals. There are exceptions to every team. Depending on department/group, you'll most likely receive new computer hardware and the option to either select a mobile device (iPhone or Android) or use your own and receive a stipend.

    Pending project timelines, 40+ hours a week is not unheard of, although this stands mostly anywhere. There's great flexibility in work schedules but the policy seems to float between managers. Some of us work from home 2+ days a week. Comp time is also given to those who work outside normal duty hours. Training opportunities for professional certifications are available on an annual basis but out-of-state course requests will be denied.

    Cons

    GPC is definitely built on older principles and values. This isn't necessarily a negative blow; check the stock prices and annual profits since the late 50's. That being said, the "slow and steady" mentality is applied to all groups which can prevent creative thinking or disruptive innovation from taking root. I do believe this is slowly changing and will continue to develop as the younger generation replaces 30+ year employees.

    Depending on your manager/director and their management style, this may or may not be the place for you. While some managers and their employees are very continent, others are living a nightmare. To this degree, upper management within the VP, C, and E levels lack a lending ear.. This mentally wears the good, competent employees to the point of exhaustion, then resignation. Seeing people move about in the company, I've also seen people remove themselves entirely from the company due to poor management.

    No jeans with the exception of Fridays. <- This makes no sense to me...

    Advice to ManagementAdvice

    Listen to your employees, loosen up the tie a bit, and most importantly, have fun.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    The new Kmart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at Genuine Parts full-time (more than 10 years)

    Pros

    Stable, traditional company that has been around forever. Conservative financial management that moves slow and don't take many risks.

    Cons

    The company was innovative in the early years (from the 20's maybe to the 70's) but successive management got content giving maintenance to the "status quo" hence the total lack of imagination I believe will make this company become a new Kmart. The business model is changing and current management will never be able to react to it. Very old school and stuck in the past with a very high opinion of themselves.

    Advice to ManagementAdvice

    New blood is needed to revitalize or change an old business model before is too late.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Horrible-learn to treat people right. Educated people!! Not the place for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Genuine Parts

    Pros

    No education=great place to work.
    Bullies Welcomed!
    Great stock prices.

    Cons

    Does not pay well
    Has business culture from the 1920s
    Employees bully other employees and so does management
    No room for growth
    Discrimination against accents
    Micromanaged very much

    Advice to ManagementAdvice

    Wow. Please get a grip.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great company and great people. As long as you can handle it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Genuine Parts full-time (more than 5 years)

    Pros

    People are good here. As long as you are the type of person that can handle tough customers.

    Cons

    Upper management can be very picky and bully's if they don't get their way.

    Advice to ManagementAdvice

    Listen to your people more. Help them with their decisions instead of making it your way or the highway.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    One of the last major corporations where employees are people, and not just numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Genuine Parts full-time

    Pros

    Loyalty to employees
    Financial Stability
    Well managed
    TONS of career opportunities
    Perfect atmosphere for the RIGHT person to drive change
    Develops GREAT leaders

    Cons

    Antiquated culture is very change resistant
    Data issues make it difficult to accurately measure business results
    Little accountability

    Advice to ManagementAdvice

    Culture needs to do a better job embracing change.
    Expectations should be clearly defined, and employees should be held accountable for results.
    Increase investment in IT and Analytics

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Terrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shared Services in Duluth, GA
    Former Employee - Shared Services in Duluth, GA

    I worked at Genuine Parts full-time (less than an year)

    Pros

    Salary on the low side of ok

    Cons

    The software used is antiquated. Processes are cumbersome, no use of best practices or even employee teams for finding a better way. There is no professional training other than co workers training when they have time. There Was some nice people, BUT there was also some very rude nasty people, that management allowed to behave badly.

    Advice to ManagementAdvice

    Spend some money on your programs- allow your employees to contribute to streamlining processes. HR, your office has a revolving door- constantly loosing employees. Have you thought that maybe it is not the newly hired employees. Perhaps you need to be more thorough in skill matching. Remember that people are people and lastly a diverse workplace works, celebrate the differences.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    A culture of negativity towards customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genuine Parts

    Pros

    Strong company financially, with a large market share and long history of financial success.

    Cons

    The entire culture, from the top down, is one of arrogance when dealing with customers. I think the culture has been created over many years knowing NAPA store owners have limited options to go with someone else. Customers are treated with respect in-person, but then put down and talked about negatively behind closed doors. There is no respect for the customer.

    Advice to ManagementAdvice

    Respect your customers more

    Doesn't Recommend
    No opinion of CEO
  10.  

    Old School = Fool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager in Dallas, TX
    Current Employee - District Sales Manager in Dallas, TX

    I have been working at Genuine Parts full-time (more than 8 years)

    Pros

    The people and customers I would say the product lines but all of you're competitors have the same lines some have better line.

    Cons

    Good lord where do we start?

    Top heavy in managers and most of them are lazy and arrogant. Even the new managers they are hiring adapt to this Old School management style two weeks into the job.

    Politics run all over the place and there are so many layers of management you don't know who's ass to kiss to get ahead in this place. (I am not an ass kisser so that's why I am stuck)

    People are not promoted for knowledge and job performance, they are promoted if they fit the network.

    Practices and tools in this company are so out dated it is laughable. I had a meeting with a competitor that is so far ahead of NAPA/GPC it was astounding. CRM is a joke cataloging is a joke the management is a joke.

    Advice to ManagementAdvice

    Get into the end of the 20th century at least!!

    Who cares if your NAPA others have passed you by.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Accounts payable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting in Duluth, GA
    Current Employee - Accounting in Duluth, GA

    I have been working at Genuine Parts full-time (more than an year)

    Pros

    Great people to work with

    Cons

    Salary caps, No position growth, no bonuses

    Advice to ManagementAdvice

    Managament is great

    Recommends
    Positive Outlook
    No opinion of CEO

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