Genworth Financial Reviews

Updated July 3, 2015
265 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.1
Rating Trends
Recommend to a friend
Approve of CEO
Genworth Financial President & CEO Thomas J. McInerney
Thomas J. McInerney
70 Ratings

Pros
  • Genworth takes seriously the work life balance and community involvement (in 17 reviews)

  • Great benefits, generally good people to work with (in 15 reviews)

Cons
  • It may be difficult to move new ideas through upper management (in 8 reviews)

  • Promotions are based on who you know not what you know (in 4 reviews)

More Pros and Cons

265 Employee Reviews

Sort: Popular Rating Date
  1. Market Intelligence Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genworth Financial

    Pros

    Flexible work life policies, highly talented co-workers

    Cons

    Chaotic industry, high stress level


  2. Was a great ride!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multiple Roles in Henrico, VA
    Former Employee - Multiple Roles in Henrico, VA

    I worked at Genworth Financial full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    People are great, positive culture, can do and did get it done attitude. I do miss it there, learned a lot and everything I learned there is valuable to other companies. I was able to take and enjoy my vacations when there, unlike other employers where the balance is totally weighted in the favor of the company.

    Cons

    Financial outlook of the company is rocky. The economic downturn was not expected to last as long, and some segments were affected more from housing than "Genny" could tolerate.


  3. Genworth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefit Analyst in Richmond, VA
    Former Employee - Benefit Analyst in Richmond, VA

    I worked at Genworth Financial full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great Benefits
    Strong Philanthropic Presence
    Community Presence

    Cons

    Office Politics
    Office Environment
    Limited Growth Support from Management, Supervisors

    Advice to Management

    Take a class on how to avoid the traps of having favorites and horrible office politics.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Audit consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at Genworth Financial full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits and on site gym. Solid employees and company values. The company is committed to serving the Richmond community. Great place to work.

    Cons

    Business is currently cutting costs and restructuring the business. A lot of opportunity due to the challenging environment. Moral is low due to uncertainty with the business.

    Advice to Management

    Continue to provide communication for insight into the strategic direction of the company. Uncertainty of potential major changes cause anxiety.


  6. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reverse Mortgage Advisor in Encinitas, CA
    Former Employee - Reverse Mortgage Advisor in Encinitas, CA

    I worked at Genworth Financial (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lower level management was ok

    Cons

    Upper management were un-connected to what went on in the field.

    Advice to Management

    listen, you are not the only company out there.


  7. Not bad company if you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Business Analyst in Richmond, VA
    Current Employee - Operations Business Analyst in Richmond, VA

    I have been working at Genworth Financial (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good benefits, 4 weeks vacation, on site nurse practitioner (free with insurance), on site gym (extremely cheap), good co-workers, on-site cafeteria, free parking with garage. Work life balance is what you make it - some people bring work home, many don't.

    Cons

    layoffs, moral is low right now, constant re-structuring

    Advice to Management

    Make your strategic moves now; don't drag it out.


  8. My view

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lynchburg, VA
    Current Employee - Anonymous Employee in Lynchburg, VA

    I have been working at Genworth Financial full-time

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to work, friendly people, management great people, great benefits.

    Cons

    Slackers, brown nosers, too many meetings and feeding employees.

    Advice to Management

    Clean out the dead beats and dead weight. Quit spending money on feeding these people and stop using food as a means to get people to come to work. Hire/promote the workers, not the cronies and butt kissers.


  9. Customer Service Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lynchburg, VA
    Former Employee - Customer Service Representative in Lynchburg, VA

    I worked at Genworth Financial

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and camaraderie, flexible schedule, decent pay

    Cons

    It's a call center- customer service representatives are gonna get treated like tools sometimes.

    Advice to Management

    Don't lose sight of what's truly important in customer service for the purpose of internal statistics


  10. Lost company vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Richmond, VA
    Former Employee - Associate in Richmond, VA

    I worked at Genworth Financial full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The vacation days are good

    Cons

    This company has been downward trending for several years. Toxic culture. No accountability. Pay is not great comparable to industry average. Tons of volatility, company is constantly turning people over. Roles are not clearly defined

    Advice to Management

    Get new management


  11. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Associate in Richmond, VA
    Current Employee - Actuarial Associate in Richmond, VA

    I have been working at Genworth Financial full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company committed to doing what is right, not what is popular

    Cons

    High turnover, constantly reorganizing and restructuring



Showing 265 of 285 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.