Genworth Financial

  www.genworth.com
  www.genworth.com

Genworth Financial Reviews

Updated December 21, 2014
Updated December 21, 2014
238 Reviews
3.3
238 Reviews
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Genworth Financial President & CEO Thomas J. McInerney
Thomas J. McInerney
57 Ratings

Review Highlights

Pros
  • Genworth takes seriously the work life balance and community involvement (in 17 reviews)

  • Great benefits, generally good people to work with (in 15 reviews)


Cons
  • There is no work-life balance - a throwback from the GE mantra (in 10 reviews)

  • It may be difficult to move new ideas through upper management (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Too Much Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mexico, Distrito Federal (Mexico)
    Former Employee - Anonymous Employee in Mexico, Distrito Federal (Mexico)

    I worked at Genworth Financial full-time (more than 3 years)

    Pros

    Great People with Good Compensation

    Cons

    Horrible HR Department, Too much Politics in HQ SLT, Zero Human Culture. No future both from a career standpoint nor from an industry standpoint.

    Advice to ManagementAdvice

    Leave politics aside. At then end you will also loose your job if you do not put the arrogance aside as well. Have a great team that is leaving the company. Ask why ?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Horrible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genworth Financial full-time (more than 8 years)

    Pros

    Performance driven organization with huge interest to grow. Fair compensation and benefit packages. Focused and fairly good in executing.

    Cons

    Zero Human Culture. Worst HR Department I have ever seen. No long term strategy. No Career Growth nor Progression with lots of politics and little productivity. Not a fair environment. I am looking for a job as I type. I want to leave.

    Advice to ManagementAdvice

    People make organizations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    “You'll regret taking this "opportunity"!! " At the CareScout Waltham location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Business Analyst in Waltham, MA
    Current Employee - Operations Business Analyst in Waltham, MA

    I have been working at Genworth Financial full-time (more than 3 years)

    Pros

    Non-management employees are mostly friendly.

    Cons

    Management is extremely bias and shows obvious favoritism
    Promotions are based on favoritism and upper management is doesn't care who knows
    Talent is ignored and unappreciated
    Pay is horrible.
    College degrees are expected but pay is that of someone who dropped out of high school
    Completely unorganized and set on the "CareScout way" which are totally incorrect and not to mention illegal!
    Over worked and understaffed to say the least
    Complaining and standing up for yourself will only make things worse

    Advice to ManagementAdvice

    Upper management - hire middle management and employees with experience not just because they hang out with you after work-- that does not make a good management team

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    No concern for employees here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Lynchburg, VA
    Current Employee - Underwriter in Lynchburg, VA

    I have been working at Genworth Financial full-time

    Pros

    Benefits, salaries and bonuses given.

    Cons

    If you have no life & desire no life & want to work 50+ hours every week & weekends as needed then this is the company for you. Micromanaged to death, a lot of inexperienced managers. Limited upward mobility. Prepare to plan your vacation a year in advance.

    Advice to ManagementAdvice

    Address the cons noted. Start caring about your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    The ultimate shark tank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Genworth Financial full-time (more than 10 years)

    Pros

    Competitive pay and personal time allowed (at least on paper but don't expect to actually get the time).

    Cons

    Competency is not rewarded. Don't expect to advance based on performance. You need to get in with the right people. Also you need to "drink the cool aid" and never express opinions that contradict those of the senior staff. In other words, you need to be a "yes man" to have any chance of advancing in this environment.

    Advice to ManagementAdvice

    Find a better way of recognizing talent and developing approaches to retain and advance them. Also realize that good ideas can come from many sources, not just from senior staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at Genworth Financial full-time (more than 3 years)

    Pros

    Smart people at the mid-level, completely frustrated by non-direction at the top.

    Cons

    Approval for ANYTHING is a nightmarish path of frustration, resistance, lack of knowledge, and ignorance. The whole senior management is suffering from some kind of PTSD that prevents action.

    Advice to ManagementAdvice

    Trust your people, delegate responsibility. Let go - you don't need to approve everything. Try new stuff, if it doesn't work out, then kill it ... rather than analyzing every proposal to death until you miss the opportunity due to slow decision-making.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    New CEO may change the culture of the company to a flat org

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Operations Manager in Richmond, VA
    Current Employee - IT Operations Manager in Richmond, VA

    I have been working at Genworth Financial full-time (more than 5 years)

    Pros

    New CEO Tom is very dynamic and I believe he can influence to change the culture of Managing up

    Cons

    You get promoted by "who knows who " in IT

    Advice to ManagementAdvice

    Don not give a free hand to Managers..have a check so that employees being harassed have a voice

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Richmond, VA
    Former Employee - Operations Manager in Richmond, VA

    I worked at Genworth Financial full-time (more than 5 years)

    Pros

    Nice campus with an on-site cafeteria.

    Cons

    There is a toxic corporate culture and although minorities are hired, they are not welcomed and therefore not retained.

    Advice to ManagementAdvice

    Clean house and bring in consultants to help change the culture. Middle and upper management do not even speak to the front-line staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    The most dishonest, valueless, unprofessional, nightmare people Two people committed suicide in the year I worked there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Long Term Care Insurance Specialist
    Former Employee - Long Term Care Insurance Specialist

    I worked at Genworth Financial full-time (more than an year)

    Pros

    Some of the other suckers who were 'hired' with blatant lies were decent people.

    Cons

    Bait and switch. Hire you to sell long term care and make a LOT of highly appealing PROMiSES regarding salary, leads. The leads have been called 50x and then the new agents who have made an enormous commitment get desperate and are pushed to 'sell to family and friends. Highly immoral people. Hired by a friends friend who would kill her motherfor a nickel. They work you to the bone, they do NOT care LESS about anything other than money

    Advice to ManagementAdvice

    Have even a shred of character or values, learn how to MANAGE, tell the TRUTH, do NOT USE people so completely and grow up. Disgusting level. I was an Executive at age 26 and in 40 years of work have never seen a work environment close to this low brow. For shame.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Watch your back at all times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Business Case Manager in Phoenix, AZ
    Former Employee - New Business Case Manager in Phoenix, AZ

    I worked at Genworth Financial full-time (more than 3 years)

    Pros

    The annual salary is pretty good, year end raises and bonuses are insulting

    Cons

    Management is petty and incompetent. All criticism is met with swift retribution. The systems are beyond obsolete. Coworkers are all too happy to stab you in the back at the first opportunity. Many people go on leave to handle the stress. Immoral business practices that are used to create a competitive advantage in the market place. Be ready to work insane amounts of overtime to compensate for the many shortcomings in staffing and system failures.

    Advice to ManagementAdvice

    Eliminate all of the management and hire a new set with moral fiber.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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