Genworth Financial Reviews

Updated October 21, 2014
Updated October 21, 2014
224 Reviews
3.3
224 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Genworth Financial President & CEO Thomas J. McInerney
Thomas J. McInerney
48 Ratings

Review Highlights

Pros
  • Genworth takes seriously the work life balance and community involvement (in 17 reviews)

  • Great benefits, generally good people to work with (in 15 reviews)


Cons
  • There is no work-life balance - a throwback from the GE mantra (in 10 reviews)

  • Upper management decisions on weathering economic downturn resulted in layoff-rehire-layoff strategy (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing Place To Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Finance Analyst in Richmond, VA
    Current Employee - Senior Finance Analyst in Richmond, VA

    I have been working at Genworth Financial full-time (more than 5 years)

    Pros

    This is a fun place to work. Outstanding community service opportunities. Good camaraderie. Strong leadership team. Products actually help people. Initiative is rewarded.

    Cons

    Business lines and HQ could work together more effectively. Communications within business units do not always make their way to HQ and we should think of Genworth as one team - we are not that big. Current performance management system drives competition between employees - an old school approach.

    Advice to ManagementAdvice

    Communicate what you can when you can. CEO is outstanding but if there was one development opportunity the CEO needs to be in front of the employees more frequently. Suggest monthly town halls. Continue renewed focus on diversity.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Office Monkey in Sydney (Australia)
    Former Employee - Casual Office Monkey in Sydney (Australia)

    I worked at Genworth Financial part-time (less than an year)

    Pros

    no pressure, easy work environment, not complicated. My role was very basic. he best part was i wasnt forced into working undue hours like some other similar companies

    Cons

    culture was a bit childish. Lots of weird schools style assemblies, awards ceremonies and bad motivational speeches. If you like fake high school spirit then you would like this place.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great place to work...opportunities to grow and advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Solutions Project Manager in Richmond, VA
    Former Employee - IT Solutions Project Manager in Richmond, VA

    I worked at Genworth Financial full-time (more than 8 years)

    Pros

    Great pay and benefits
    Work-life balance
    Opportunities to serve the community
    Leadership development opportunities

    Cons

    HQ vs. BU leadership tension often clouds strategic direction and prioritization

    Recommends
    Approves of CEO
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  5.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Richmond, VA
    Current Employee - Intern in Richmond, VA

    I have been working at Genworth Financial as an intern (less than an year)

    Pros

    The work culture is great. Everyone in the office is very personable. The perks as an intern are a lot of fun and everyone gets jealous, which is pretty cool. You certainly are given an extensive overview of the Insurance world.

    Cons

    Not 100% busy all of the time. The growth through the company seems to take a few years to progress.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Challenging environment with a very strong focus on the financials

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genworth Financial full-time (more than 10 years)

    Pros

    Bright people
    Challenging leadership - bright and analytical

    Cons

    The US locations are not necessarily hotspots

    Advice to ManagementAdvice

    Grow grow grow

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Could be a lot better,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Lynchburg, VA
    Current Employee - Customer Service Representative in Lynchburg, VA

    I have been working at Genworth Financial full-time (more than 3 years)

    Pros

    None decent benefits lunch friends

    Cons

    Favoritism is rapid no real growth

    Advice to ManagementAdvice

    Get ur head out of ur butt

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Great place to work, conservative work culture and not cutting edge though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Richmond, VA
    Current Employee - Human Resources in Richmond, VA

    I have been working at Genworth Financial full-time (more than 8 years)

    Pros

    Standard pay and benefits
    Team culture
    Volunteer activtities

    Cons

    Takes 5 committees to approve a decision
    Overly Conservative
    Top management takes good care of top management - could place greater time and focus on lower levels

    Advice to ManagementAdvice

    Takes 5 committees to approve a decision
    Overly Conservative
    Top management takes good care of top management - could place greater time and focus on lower levels

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Making a come back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genworth Financial full-time (more than 10 years)

    Pros

    Great benefits, if you are willing to learn they provide the opportunities, constantly striving to change for the better and balance business needs with customer needs.

    Cons

    Some favoritism still exists amongst employees and not all managers are on the same page yet about doing what's best for the customer.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Such a long process for sending the job offer letter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genworth Financial full-time (less than an year)

    Pros

    Good compensation benefits and nice people to work with

    Cons

    Very bureaucratic, lengthy administration processes

  11.  

    “You'll regret taking this "opportunity"!! " At the CareScout Waltham location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Business Analyst in Waltham, MA
    Current Employee - Operations Business Analyst in Waltham, MA

    I have been working at Genworth Financial full-time (more than 3 years)

    Pros

    Non-management employees are mostly friendly.

    Cons

    Management is extremely bias and shows obvious favoritism
    Promotions are based on favoritism and upper management is doesn't care who knows
    Talent is ignored and unappreciated
    Pay is horrible.
    College degrees are expected but pay is that of someone who dropped out of high school
    Completely unorganized and set on the "CareScout way" which are totally incorrect and not to mention illegal!
    Over worked and understaffed to say the least
    Complaining and standing up for yourself will only make things worse

    Advice to ManagementAdvice

    Upper management - hire middle management and employees with experience not just because they hang out with you after work-- that does not make a good management team

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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