Georgia Department of Driver Services

www.dds.ga.gov
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Georgia Department of Driver Services Reviews

Updated March 30, 2015
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2.3
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Employee Reviews

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  1. Average customer service job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver Examiner in North Atlanta, GA
    Current Employee - Driver Examiner in North Atlanta, GA

    I have been working at Georgia Department of Driver Services

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Always meet very interesting people

    Cons

    Good luck at receiving a pay raise

  2. pointless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Georgia Department of Driver Services

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    benefits are good but only for fulltime

    Cons

    management isn't on the same page. district manager doesn't listen to employees. and things changes all the time

  3. Not appreciated.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Georgia Department of Driver Services

    Pros

    Learning about government and staying in the field. Safe environment and secure position.

    Cons

    Majority of State employees in the field are on Government assistance (food stamps, wic, obamacare, etc). No Heath benefits and can NOT afford it through the state of you have a family. If you're single, maybe. The salaries are way too small for current living conditions. Cost of living increased over the years and so should have the salaries. We feel unappreciated from the upper management.

    Advice to Management

    Talking about "great job" but not actually meaning it is obvious when upper management comes around. Be open to your people. Ask them what they want from DDS and what their goals are. Most of the managers that get hired want to leave free a while because they use DDS as a way to get into the state. Why not give them proper salaries so that they can stay and support their families with that salary.

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  5. Some companies seem great until you gain your own experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver Examiner in Brunswick, GA
    Current Employee - Driver Examiner in Brunswick, GA

    I have been working at Georgia Department of Driver Services full-time (more than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Detailed training for CDL certification. DDS believe in providing employment opportunities for veterans. Provide uniform, including the shoes and belt.

    Cons

    DDS employees just got the first pay increase of 1% in about 8-10 years. NO over-time pay, only comp-time. Employees would rather have OT, especially since pay raise is rare.

    Advice to Management

    Pay should be increased more often (annually after employee evaluation).

  6. Compliane Anayst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Analyst in Conyers, GA
    Former Employee - Compliance Analyst in Conyers, GA

    I worked at Georgia Department of Driver Services

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Headquater staff could enjoy casual friday.

    Cons

    I was only employed with the agency for a few months prior to looking for another. The opprotunity for growth does not exist within this agency.

  7. Consider the salaries of your FIELD OPERATION employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Atlanta, GA
    Current Employee - Assistant Manager in Atlanta, GA

    I have been working at Georgia Department of Driver Services full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    State jobs are considered "safe"

    Cons

    Low pay, no appreciation from HQ, FAKE motivational speeches from upper management just so that they can look "good".

    Advice to Management

    Field Operations is the face of DDS and you should consider increasing the compensation. Assistant Mangers get paid $24k and manegers get paid $29K while the help desk people get more than Field Ops. We deal with IDENTITY DOCUMENTS, passports, Social Security Cards and have great responsibility with our Center. Smaller Center's managers get paid the same amount even though they do 3000 a month compared to the big centers who do 10,000-14,000 customers a month. There needs to be better incentives for managers who manage larger centers.

  8. Working for this company is not worth the pay and no room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver Examiner in Gainesville, GA
    Former Employee - Driver Examiner in Gainesville, GA

    I worked at Georgia Department of Driver Services full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Never had any issues when requesting time off.

    Cons

    Too many manager turnovers, no consistence on policies, and favoritism from locations to upper levels of management. Team members can not be comfortable going to management with any complaints.

    Advice to Management

    Favoritism consist from locations to upper levels of management and really needs to be looked at to make changes. Perception speaks louder than words, so when team members go to management and upper levels concerning these any type of issues or complaints, really listen and follow through with communication. Do not allow favoritism to cloud your judgment. Acknowledge team players and hard work not by having them spend money for it but the company to.

  9. Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver Examiner in Savannah, GA
    Former Employee - Driver Examiner in Savannah, GA

    I worked at Georgia Department of Driver Services part-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Ok place to work temp.

    Cons

    Public is sometimes difficult to deal with.

    Advice to Management

    Ok

  10. Unsafe at Any Speed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver Examiner in Marietta, GA
    Current Employee - Driver Examiner in Marietta, GA

    I have been working at Georgia Department of Driver Services full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You meet a lot of different people from all walks of life

    Cons

    Routine, horrible management, software programs do not work in harmony with one another nor work properly most of the time, rude & ignorant co-workers and management, horrible pay, unsafe practices when road testing drivers have left some employees disabled.

    Advice to Management

    Quite hiring managers who are simply bullies in a uniform, try enabling some of the temps to be hired on to full time positions, give people 2 15 minute breaks per day instead of none and more than 30 minutes for lunch, don't make the same people do road tests all day everyday....improve the pay level to attract better personnel.

  11. A great place to learn about how a government agency is ran.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Conyers, GA
    Current Employee - Customer Service in Conyers, GA

    I have been working at Georgia Department of Driver Services full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Learning the laws a rules of Georgia's roadways

    Cons

    Keep those rules and regulations straight

    Advice to Management

    a longer training session

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