Georgia Department of Driver Services

www.dds.ga.gov
Unclaimed Profile

Georgia Department of Driver Services Reviews

Updated July 19, 2015
16 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.2
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

16 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    DON'T WASTE YOUR TIME!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver Examiner
    Former Employee - Driver Examiner
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Georgia Department of Driver Services part-time (More than 5 years)

    Pros

    Meeting interesting ppl, will teach temperament and patience! You will become very familiar with sensitive documents such as non citizen information.

    Cons

    The only thing consistent is the continuous changes. They hire management off the street whom are incompetent. Due to lack of intelligence management tends to bully employees and will continue to keep their positions even after numerous complaints have been made. They're unwilling to work with your schedule and you're over worked and underpaid. VERY HIGH TURNOVER RATE especially at Sandy Springs location.

    Advice to Management

    Make sure managers are knowledgable and ask driver examiners about things going on in the centers. Take all complaints more seriously and not wait until you lose good employees due to poor management.


  2. Examiner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Georgia Department of Driver Services full-time

    Pros

    Helping people get important documents

    Cons

    Pay the equals job responsibilities

    Advice to Management

    Pay that equals level of responsibility


  3. Helpful (1)

    District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Atlanta, GA
    Current Employee - District Manager in Atlanta, GA
    Doesn't Recommend

    Pros

    Agency customer base is growing so there are growth opportunities.

    Cons

    Horrible upper management. They will fire you for no reason at all

    Advice to Management

    Treat each employees as your DDS motto states "DDS Cares"


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Average customer service job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver Examiner in North Atlanta, GA
    Current Employee - Driver Examiner in North Atlanta, GA
    Recommends
    Positive Outlook

    Pros

    Always meet very interesting people

    Cons

    Good luck at receiving a pay raise


  6. pointless

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    benefits are good but only for fulltime

    Cons

    management isn't on the same page. district manager doesn't listen to employees. and things changes all the time


  7. Not appreciated.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Learning about government and staying in the field. Safe environment and secure position.

    Cons

    Majority of State employees in the field are on Government assistance (food stamps, wic, obamacare, etc). No Heath benefits and can NOT afford it through the state of you have a family. If you're single, maybe. The salaries are way too small for current living conditions. Cost of living increased over the years and so should have the salaries. We feel unappreciated from the upper management.

    Advice to Management

    Talking about "great job" but not actually meaning it is obvious when upper management comes around. Be open to your people. Ask them what they want from DDS and what their goals are. Most of the managers that get hired want to leave free a while because they use DDS as a way to get into the state. Why not give them proper salaries so that they can stay and support their families with that salary.


  8. Helpful (1)

    Some companies seem great until you gain your own experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver Examiner in Brunswick, GA
    Current Employee - Driver Examiner in Brunswick, GA
    Neutral Outlook

    I have been working at Georgia Department of Driver Services full-time (More than a year)

    Pros

    Detailed training for CDL certification. DDS believe in providing employment opportunities for veterans. Provide uniform, including the shoes and belt.

    Cons

    DDS employees just got the first pay increase of 1% in about 8-10 years. NO over-time pay, only comp-time. Employees would rather have OT, especially since pay raise is rare.

    Advice to Management

    Pay should be increased more often (annually after employee evaluation).


  9. Compliane Anayst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Analyst in Conyers, GA
    Former Employee - Compliance Analyst in Conyers, GA
    Doesn't Recommend
    Negative Outlook

    Pros

    Headquater staff could enjoy casual friday.

    Cons

    I was only employed with the agency for a few months prior to looking for another. The opprotunity for growth does not exist within this agency.


  10. Consider the salaries of your FIELD OPERATION employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Atlanta, GA
    Current Employee - Assistant Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Georgia Department of Driver Services full-time (More than 3 years)

    Pros

    State jobs are considered "safe"

    Cons

    Low pay, no appreciation from HQ, FAKE motivational speeches from upper management just so that they can look "good".

    Advice to Management

    Field Operations is the face of DDS and you should consider increasing the compensation. Assistant Mangers get paid $24k and manegers get paid $29K while the help desk people get more than Field Ops. We deal with IDENTITY DOCUMENTS, passports, Social Security Cards and have great responsibility with our Center. Smaller Center's managers get paid the same amount even though they do 3000 a month compared to the big centers who do 10,000-14,000 customers a month. There needs to be better incentives for managers who manage larger centers.


  11. Working for this company is not worth the pay and no room for advancement.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver Examiner in Gainesville, GA
    Former Employee - Driver Examiner in Gainesville, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Georgia Department of Driver Services full-time (More than a year)

    Pros

    Never had any issues when requesting time off.

    Cons

    Too many manager turnovers, no consistence on policies, and favoritism from locations to upper levels of management. Team members can not be comfortable going to management with any complaints.

    Advice to Management

    Favoritism consist from locations to upper levels of management and really needs to be looked at to make changes. Perception speaks louder than words, so when team members go to management and upper levels concerning these any type of issues or complaints, really listen and follow through with communication. Do not allow favoritism to cloud your judgment. Acknowledge team players and hard work not by having them spend money for it but the company to.



Showing 16 of 16 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.