Gerber Collision & Glass

  www.gerbercollision.com
  www.gerbercollision.com

Gerber Collision & Glass Reviews

Updated November 30, 2014
Updated November 30, 2014
21 Reviews
2.4
21 Reviews
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Brock Bulbuck
8 Ratings

Employee Reviews

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  1.  

    They say WOW the customer...I say WOW your employees too.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gerber Collision & Glass

    Pros

    Laid back. Good hours. Decent pay.

    Cons

    Corporate nonsense. Not much room for advancement. No annual reviews.

    Advice to ManagementAdvice

    Just fix cars. Don't argue....just fix cars.

  2.  

    DON'T DO IT!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Appraiser in Chicago, IL
    Former Employee - Appraiser in Chicago, IL

    I worked at Gerber Collision & Glass full-time (more than 3 years)

    Pros

    A very small group of good people to work within this huge organization. I learned a lot during my brief incarceration at Gerber.

    Cons

    Low pay, long hours and management that runs the place like you are in prison. Get a raise, compliment treated like a human being? Forget it. Rule through intimidation or fear is their theme. You've been warned

    Advice to ManagementAdvice

    Get a grip act like an adult.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newnan, GA
    Current Employee - Anonymous Employee in Newnan, GA

    I have been working at Gerber Collision & Glass full-time (less than an year)

    Pros

    Good leadership, potential for growth. Mandatory 1 hour overtime a day with a total of 13 per pay period at time an a half increases check considerably.

    Cons

    Low pay for my experience, long hours. Must work every other Saturday. Lots of paperwork although everything is entered and scanned into computer they still do hard copy files for everything.

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  5. 1 person found this helpful  

    poor pay for job duties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Estimator in Las Vegas, NV
    Current Employee - Estimator in Las Vegas, NV

    I have been working at Gerber Collision & Glass full-time (more than 3 years)

    Pros

    set hours thats all nothing eles

    Cons

    poor corporate understanding of how industry works

    Advice to ManagementAdvice

    pay employees what they are worth and give the general mangers the tools they need to suceed

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Gerber poor leadership in management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in High Point, NC
    Former Employee - Anonymous Employee in High Point, NC

    I worked at Gerber Collision & Glass full-time (more than an year)

    Pros

    Techs do pretty good repairs, you can learn a lot if you have the opportunity to be in the back with them.

    Cons

    However they scam some clients during insurance issues. If the client want to have repairs completed, but want to receive a payment from the insurance company and may not get the vehicle fixed. Gerber will scale back the vehicle estimate for repairs to assist the insurance company, in limiting the payout. Can be a dishonest environment.

    Advice to ManagementAdvice

    My advice to executive personnel, you might want to really investigate your leaderships background other than just look at there work history. you might want to find out if they have any racial issues. And how and they think about minorities as well as treat them differently. This is probably not the right company if you want equal respect and opportunity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Very demanding, but it can be worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Estimator in Raleigh, NC
    Current Employee - Estimator in Raleigh, NC

    I have been working at Gerber Collision & Glass full-time (less than an year)

    Pros

    Paid training. Gerber promotes that the training and trained employees is what sets them apart from other collision companies.
    They reward well if goals are met. The area manager hands out cash if the shop hits a certain mark. They occasionally buy lunch for employees.
    There is a decent work life balance. Most store managers allow employees to put families first.

    Cons

    Expectations are high at every level of work. Gerber has a contract with every insurance company. The amount of work required to comply with insurance standards and corporate policy and with customers demands is at times more than one can handle. There are so many systems and people involved to make a repair happen smoothly that many repairs fail, corporate's, the customer's, the insurance's standard.
    There are not many professional minded people in the collision industry, so many times the stress creates a socially hostile environment.
    It is hard to move up in the company unless you have many many years experience under your belt.

    Advice to ManagementAdvice

    My advice is to local management, the area and regional managers. Though training is online and in classes, more in store involvement would help each location. A lot of the training goes in one ear and out the other because the demand from insurance companies and customers fills the entire day with break.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Gerber Collision & Glass full-time (less than an year)

    Pros

    There's very much of a team dynamic, lots of room for growth, and constant training

    Cons

    There were some long hours and not very easy to take time off.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Glass Division Leadership is old school, arrogant, and not respected by employees. Needs to retire.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gerber Collision & Glass

    Pros

    Larger collision and glass company. Some long tenured associates. Canadian-owned.

    Cons

    Glass business is run old school. No systems. No trust. Collision side gets the attention.

    Advice to ManagementAdvice

    Glass Division Leadership should retire, time for new leadership.

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    If you are a body or paint tech ... double ticketing is normal employees beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Body Tech in Newnan, GA
    Former Employee - Body Tech in Newnan, GA

    I worked at Gerber Collision & Glass full-time (less than an year)

    Pros

    paid vacation however you only get paid for 40 hours when u are required to be there 45 +

    Cons

    Gerber purchase and took over a shop I was working @ for 4 years . In less then 6 months all body techs and painters were starved ... plus double ticketing !!!!!!! warning signs demand to see the insurance companies original estimate if they wont' show it you can bet the someone in the office chopped it . They don't know how to bring business in the door . They don't know how to treat customers let alone their employees . being yelled at like we are children is un professional . they want you to stretch materials to the extreme . Bottom line, it is not a good work environment . I have never been treated so bad at a job sadly it wasn't just me it was all the other body techs and even the painters

    Advice to ManagementAdvice

    revamp office employees in the Newnan , Ga location then maybe you could get and maybe keep some good body tech s and painters . and get a good flow of work in there. Body techs and painters have talent and skill and are becoming rare and hard to find and they need to make a living . They should not being making a little over what someone makes @ walmart where no skill is required

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    you crack em' we hack em' is how they should answer the phone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collision Repair Tech Level III Structural Tech
    Current Employee - Collision Repair Tech Level III Structural Tech

    I have been working at Gerber Collision & Glass full-time (more than 3 years)

    Pros

    they have tricked every insurance company into believing that their customers will be serviced first. this is far from the truth [you can't work on 8 different cars at one time].for this reason only, they have a huge market share and that means a lot of work is coming through the door.

    Cons

    they try to tell you when you work[outside the normal 40hr week].they want a mandatory 9hrs a day[not counting 1hr lunch]. saturdays are no longer asked for ,its expected. no overtime pay . no raises ever .no bonuses no matter what you do. no sick days . hard to take a vacation[especially in smaller shops with less techs]. equipment is almost never serviced until it breaks. supplies are monitored and rationed so absolute profits can be maintained with no regard to reality . the corporate side of the business has no connection to the industry other than watching numbers. the ability of corporate[boyd group] to understand what they are asking for does not exist. they are publicly traded and look only for the profits . no energy is used to better the industry or even the brand. over the last 15 years a lot has change in the business mostly for the worst and gerber has led that charge for the last 5 years or so . these are not opinions, they are facts that are proven everyday in the shops owned by gerber collision and glass .

    Advice to ManagementAdvice

    stop trying to copy wal-marts profit hoarding practices . stop treating good employees like they are so easily replaced .the fact is your pool of hard working, trained, experienced and responsible technicians is running low. your wages and lack of any other type of compensation is driving that trend . employees have families and other responsibilities outside work. try thinking of us once and a while before asking for more

    Doesn't Recommend
    Neutral Outlook

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