Giant Eagle Reviews

Updated July 2, 2015
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3.2
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Recommend to a friend
Approve of CEO
Giant Eagle CEO Laura Karet
Laura Karet
157 Ratings

Pros
  • Great work/life balance; ability to work from home when needed (in 10 reviews)

  • If you are a college student its good if you want part time (in 18 reviews)

Cons
  • I guess I could say that they keep up under a certain amount of hours so you are not considered a full time employee (in 26 reviews)

  • Upper management plays favorites (in 15 reviews)

More Pros and Cons

491 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Pharmacy Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician

    I have been working at Giant Eagle full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Giant Eagle cares for their employees by offering different health incentives during the year, they have a health and wellness program.

    Cons

    I think that they could pay a little better.


  2. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist
    Current Employee - Customer Care Specialist

    I have been working at Giant Eagle full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for, good ethics, opportunity to advance. Yearly reviews and incentives. Flexible scheduling and work arrangements.

    Cons

    Department can be difficult to network with other departments. Additional trainings are chosen by Management. Metrics are not given for job performance.

    Advice to Management

    Offer more metrics to representatives to base their performance on and how to improve to obtain more privileges, such as working from home options and raises.


  3. Generic Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Giant Eagle part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management is generally competent and helpful, laid back and easy going mostly, well organized work environment overall.

    Cons

    Severely understaffed all of the time, generally work 1.5-2 times what was scheduled every single week without fail. Also, the logistics side of the company was just terrible on all accounts.

    Advice to Management

    Work on logistics more, limit managements ability to be vindictive to employees randomly (never applied directly to me, but still).


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  5. PERISABLE CLERK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle full-time (More than 5 years)

    Pros

    I get to work with people and interact with people all day.

    Cons

    I wish the pay was better and the hours are too early. I work at 5am everyday.


  6. Helpful (1)

    Great place to work at

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle part-time

    Pros

    The environment is very friendly and all of employers there are nice as well.

    Cons

    The raises are very minimal and come every 6 months and the union takes away a lot of the money. Also you have to pay a 75 dollar fee in the beginning.

    Advice to Management

    Keep doing what your doing. Giant eagle is a great place to work at.


  7. cashier/front end

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Parma, OH
    Former Employee - Front End Cashier in Parma, OH

    I worked at Giant Eagle

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Giant Eagle keeps it customer as most important and employees second; allowing for success.

    Cons

    Not many op.portunities for full-time positions

    Advice to Management

    Great website allowing the employees to be informed and trained.


  8. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Tech in New Albany, OH
    Former Employee - Pharmacy Tech in New Albany, OH

    I worked at Giant Eagle part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They treat employees well, lots of opportunities, pay upgrades, and flexibility.

    Cons

    They only have locations in a few states.

    Advice to Management

    Department managers aren't always the nicest.


  9. Not bad to get through school

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Giant Eagle part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very flexible with my school schedule, decent hours, decent wages, and you get an employee discount. It was a good job to get me through my college years.

    Cons

    Obviously if you don't like working with the public, then being a cashier isn't the job for you. Customers can be difficult to deal with.


  10. Review

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Giant Eagle

    Pros

    Team based approach to working

    Cons

    Poor working conditions (Always understaffed, high-stress environment), schedule varied each week


  11. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Team LEader in Pittsburgh, PA
    Current Employee - Senior Team LEader in Pittsburgh, PA

    I have been working at Giant Eagle

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Exceptional treatment of all Team Members employed.

    Cons

    None. Probably one of the best companies to work for in Pennsylvania.

    Advice to Management

    None. Keep doing what you're doing.



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