Giant Eagle Reviews

Updated March 24, 2015
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Employee Reviews

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  1. Being honest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle

    Pros

    Excellent team member support with in house charity programs. Works well with my schedule

    Cons

    Working at a convenience store can be excessively stressful

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Don't let the fantastic benefits fool you into the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier(Formerly Eagles Nest Attendant) in Frederick, MD
    Current Employee - Front End Cashier(Formerly Eagles Nest Attendant) in Frederick, MD

    I have been working at Giant Eagle part-time (more than 3 years)

    Pros

    Outstanding Benefits(After one year), $10hr guaranteed after one year of employment, PT & FT Get benefits/Paid Vacations

    Cons

    Horrible hours, Favoritism, Poor Management, Sporadic Schedules, No opportunity for advancement

    Advice to ManagementAdvice

    They are constantly hiring new people and because of that the rest of us that have worked here for years get our hours cut back so much that employees like me are not able to afford to eat every day, this is happening to everyone in every department. I'm not getting more than 20hrs a week! They need to stop hiring people before it gets to this point! I used to think this was a company that cared about it's employees because of the great benefits they have to offer, but they are all about making money and that's it. I am just disgusted with the way employees are treated regularly by the immediate management of the store. The GM never has anything positive or constructive to say about anyone's work. They do not care if you work hard and they do not care how long you have worked for them and they do not care if you have experience. I am working extremely hard to find another job but until then I am stuck here and it's a real shame that I have been so miserable working here. I was also told when my department closed a few months ago that they would be working with me and the other employees from that department to find a good place for us within the store and that never happened, I got thrown up at the registers. I didn't want to be a cashier and I feel as if they don't care about me or the others and it's sad that when I find a new job they are going to lose a great employee to a different company that will treat me better. Start valuing your employees, with out them you wouldn't be making any of your millions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Can be fun, but not for the logical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle

    Pros

    Lots of fun people to work with.
    Very flexible hours
    Great for seasonal employees

    Cons

    Gets boring at times
    Nothing is ever done because "it makes sense"

    Advice to ManagementAdvice

    When doing renovations, talk to the people who will actually be working in the department so you know what to include and what isn't necessary. Also, try to hire managers that actually care about the company and people.

    Recommends
    No opinion of CEO
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  5. Good, but could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Warehouse in Harmony, PA
    Former Employee - General Warehouse in Harmony, PA

    I worked at Giant Eagle full-time (more than 5 years)

    Pros

    Pay, benefits, and profit sharing were great. Direct supervisors were also great to work with.

    Cons

    Senior management was terrible and must learn to treat their employees with more respect.

    Advice to ManagementAdvice

    Senior management should follow the code of ethics that the rest of the company has to follow.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful

    An exercise in futility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Giant Eagle full-time

    Pros

    My coworkers are some of the best people I know and many have become friends outside of work.

    Cons

    Merit increases are laughable; there is a complete lack of professional development. The company is trying to run lean but has far exceeded lean and delved into bare bones causing a complete absence of work-life balance. Morale is at an all-time low and people are constantly wondering when their department is the next to 'restructure' and/or have to interview for their own jobs.

    Advice to ManagementAdvice

    Listen to your team. Really listen - and stop retaliating against those who have the courage to talk. You were great once, you can be again.

    Doesn't Recommend
    Neutral Outlook
  7. Not the best and not the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Giant Eagle

    Pros

    I liked the people and seeing the inner workings of such a big grocery chain. Benefits were very good and the union took care of you.

    Cons

    Management made an unreal amount of money so if they decided you weren't worth their time your problems went unsolved. They would act a little high and mighty so to speak.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. Depends on who you get stuck working with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle

    Pros

    Flexible with schedules, decent benefits, especially for part time student
    Paid time off
    matched 401K contributions
    Discounts with other companies (gyms, cell phone bills, etc)
    Overtime if you want it, especially during the holidays

    Cons

    Store management is always getting moved around, which is good and bad; as soon as you get comfortable with a manager they're often moved to another store. On the flip side, if you don't get along with a manager, they'll probably be moved to another store before too long.
    Unfortunately, It seems like the union does more harm than good for this company, seems to mostly keep bad employees in positions.

    Advice to ManagementAdvice

    There are two camps of employees in your stores, those who have been with the company for 20+ years, and those who are just there for the short run, please consider everyone.

    Solidify your branding: the trade-off between low price, and good service, especially in the Market District line.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. Reasonable but could improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Columbus, OH
    Current Employee - Customer Service in Columbus, OH

    I have been working at Giant Eagle part-time (less than a year)

    Pros

    Team Leads work with you and your schedule

    Cons

    Store managers view themselves as being above employees and don't feel the need to do any labor or interact with customers

    Advice to ManagementAdvice

    Follow the rules you set for employees

    Recommends
    Neutral Outlook
  10. 1 person found this helpful

    Like the employees, dislike corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk in Cleveland, OH
    Current Employee - Customer Service Clerk in Cleveland, OH

    I have been working at Giant Eagle part-time (more than a year)

    Pros

    I really enjoy my fellow employees and I don't mind the work that I do. We get raises every 3 months the first two years that you work there and you get a 10% discount on all Giant Eagle brand products.

    Cons

    Corporate has been getting more and more cheap over the past few years and consistently keeps cutting corners. We have had several of our perks and benefits taken away, most of the departments in our store are understaffed but they won't hire anyone else, we can't have ANY food or drink while on duty and can ONLY have water with a doctor's note. I was told recently that if I got caught with water at the service desk I would be written up.

    Advice to ManagementAdvice

    I understand that you want to save money and that is fine but cutting corners consistently on your employees is not the way to do it. If you keep up what you're doing I only see the store going downhill.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. Not terrible, not great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle full-time (more than 3 years)

    Pros

    The company does offer decent benefits, and advancement opportunities..

    Cons

    Your experience depends largely on which store you are at. Some are better than others, and some Store Managers are great, while some are not. My store is very nice, but our store leaders have been moved around and changed so much that a consistent experience is lacking

    Advice to ManagementAdvice

    Don't move managers around so frequently. It's hard to gel as a team when everybody is constantly moving.

    Recommends
    Negative Outlook

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One of our Team Members at our Pine Township Market District.

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