Giant Eagle

  www.gianteagle.com
  www.gianteagle.com
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Giant Eagle Reviews

Updated September 17, 2014
Updated September 17, 2014
317 Reviews
3.1
317 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Giant Eagle Interim President & CEO Laura Shapira Karet
Laura Shapira Karet
88 Ratings

Review Highlights

Pros
  • Flexible schedule, job different everyday (in 17 reviews)

  • I have worked for the company for almost 7 years as a part-time employee in the Eagle's Nest (in 15 reviews)


Cons
  • It is virtually impossible to get a full time position (in 23 reviews)

  • Lack of communication in lower levels of management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Giant Eagle part-time for more than a year

    Pros

    Best grocery store in columbus

    Cons

    competitiveness for getting weekends off during holidays

    Advice to ManagementAdvice

    listen to associates

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    The start was nice but there is no support.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle

    Pros

    The are no pros to speak of.

    Cons

    IT Management was lacking. Training was non-Existent. Work was never appreciated.

  3.  

    Great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Giant Eagle

    Pros

    Benefits, work community, pay, company brand

    Cons

    Hard for growth, management is difficult

    Advice to ManagementAdvice

    Treat all as equals

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  5.  

    Not what it seems to be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bakery  in  Finleyville, PA
    Former Employee - Bakery in Finleyville, PA

    I worked at Giant Eagle part-time for less than a year

    Pros

    Plenty of hours if you want them. Many hours, some nice people

    Cons

    No one helps you, not enough training for the job.

    Advice to ManagementAdvice

    Need more training for people who are struggling. If you see someone who is struggling with the job maybe someone should help or offer more training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Disappointing Career Choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager  in  South Euclid, OH
    Current Employee - Department Manager in South Euclid, OH

    I have been working at Giant Eagle part-time for more than 5 years

    Pros

    Great customer service experience that gave real and immediate feedback on the customer's actual shopping experience. Multiple responsibilities and task assignments kept the days busy and interesting.

    Cons

    Multiple responsibilities and task assignments made it difficult to accomplish necessary duties. There was limited advancement potential as the Management Development Program was disappearing. Full time employees were dropped to part time due to benefit cost savings and many lost family coverage.

    Advice to ManagementAdvice

    Management needs to be more transparent and honest. Stop inventing new initiatives that are fake or unrealistic. Stop preaching about great customer service while dropping staffing levels.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    challenging environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk  in  Columbus, OH
    Current Employee - Customer Service Clerk in Columbus, OH

    I have been working at Giant Eagle full-time for more than a year

    Pros

    The pros to working for this company are the health-care benefits

    Cons

    The management is not as team member friendly as described. Once hired you are forgotten.

    Advice to ManagementAdvice

    open your eyes to what really matters, the customer, Who is your customer, your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Not Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prepared Foods Team Leader
    Current Employee - Prepared Foods Team Leader

    I have been working at Giant Eagle full-time for more than a year

    Pros

    Benefits are pretty good for the employees

    Cons

    The company makes awful decisions and then the blame trickles down..

    Advice to ManagementAdvice

    Get your head out of the clouds and listen to the direct lines i.e.. your employees on the front lines.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Be careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Team Leader
    Current Employee - Front End Team Leader

    I have been working at Giant Eagle full-time for more than 5 years

    Pros

    Easy to transfer, and different job opportunities

    Cons

    Discipline is not fair, firm and consistent across the board, many team members not doing there jobs and never coached for it.

    Advice to ManagementAdvice

    Do not get caught up in the click, treat everyone fairly

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Solid Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier
    Current Employee - Front End Cashier

    I have been working at Giant Eagle part-time for more than a year

    Pros

    Personal growth, flexibility, training, community

    Cons

    Management, critical, development, time management, communications

    Advice to ManagementAdvice

    Be more proactive and helpful as opposed to critical

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Pittsburgh, PA
    Former Employee - Customer Service Representative in Pittsburgh, PA

    I worked at Giant Eagle as a contractor for less than a year

    Pros

    Store has a lot to choose from, also deli hot food is very very good, and the workers thru out the whole store are so nice and pleasant, which make shopping a lot better. Bakery is wonderful also and with the meat and all others stuff, just great , clean and nice.

    Cons

    A little bit pricey, but still will take for nice and friendly and clean.

    Advice to ManagementAdvice

    Might need a few more people to work, sometime to check out takes forever, or waiting on other depts also can be slow due to not enough workers.

    Recommends
    Neutral Outlook
    Approves of CEO

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