Gibson Guitar Reviews
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Pros
Good people overall. Great to be a part of the heritage of this classic American brand. Mecca for a guitar player.
Cons
An absolutely bizarre culture that top-to-bottom seems to revolve solely around trying not to upset the CEO. Meanwhile the erratic CEO seems to always be upset or flying off the handle about, well...anything. I've NEVER seen anything like it. So many smart people, who want nothing more than to give it their all, and do great work for this company that in many cases they were huge fans of before coming to work there; are reduced to keeping their mouths shut and keeping off of the CEO's "radar" by any means necessary. You will hear the phrase "stay off Henry's radar" echoed again and again by all sorts of folks top-to-bottom in the company.
Smart, creative thinking (or just plain logical thinking) is completely stifled in this environment. Through this culture Henry has cultivated, talented folks will routinely choose NOT to do what's best for the company/product/brand, but instead will choose what is most likely to keep them from incurring Henry's wrath.
The degree to which nobody seems to be willing to make a decision about anything is staggering. NOBODY wants to be the one to have to take the blame for anything. Doing so might make them accountable to Henry, and who knows what he might do on any given day? As a result, the buck gets passed indefinitely. Either that or employees begin cutting each others throats so as to avoid blame. Seen that happen WAY too many times, and it's always ugly.
Very often important decisions that require immediate attention by management simply get "submitted to Henry" directly which is a vague, nebulous, meaningless gesture. There's rarely ever an answer from Henry, and if there is you may be waiting months for it, at which time the situation will have long since turned into a crisis.
Information does not flow in this company. Strategies, goals, sometimes even basic product information are NOT communicated.
Morale is generally very low. I've heard the phrase "the land where nothing makes sense", repeated by employees from two different divisions in two different cities. That is not a coincidence.
Advice to Senior Management
I honestly don't see anything getting better under Henry's reign. He's been running the company this way for so many years, there is little hope that he will change. I've watched SO many smart, talented people walk out of this company in complete frustration. The best and brightest leave for better opportunities and better work environments. He needs to understand that the culture that exists in Gibson right now is sick. Not unlike the "sick culture" that Henry himself says existed in the Norlin-era Gibson when he first bought the company and took over. He remedied that by firing everyone at the time. Well, it's sick again. Really sick. Only this time, Henry himself has cultivated the sickness. That toxicity has trickled down to every fiber of the company. He needs to understand that he's got a LOT of smart people willing to do great things for this company, but it's all for nothing unless he positively affects the culture from the top, down. Unlikely to happen, but that's what it will take.
Pros
Pretty good pay, if you already know how to work on guitars. Benefits are comparable to other companies.
Cons
I actually left on good terms, but feel the need to warn others about this company. You will never know for sure what your schedule is. You may be told Friday afternoon that you're working saturday, after being told all week that you probably won't. You will never know for sure when you are working, and when you will have time off. You may be approved for a day off months in advance, and then be told days before that its not happening. We once worked from 6am-9:30pm and stood around for hours with no work to do, not knowing when we were going home. As other reviewers have said, the problems start at the top. The owner Henry is terrible, and very unpredictable. I worked all over the factory and every position is the same. Literally the dumbest, most impossible to understand company i have ever worked for.
Advice to Senior Management
Management isn't the problem, ownership is. They are sadly at Henry's mercy.
Pros
The pay is good and the benifits. I was refered by a friend but I wont refer anyone.
Cons
Communication is none, moral has been drained. Supervisors worry only about Henery popping in & leads care about their titles.
Advice to Senior Management
Reveiw resumes of your employees,find new qualified leaders & stop running around in circles & doing nothing about it.
Pros
Very Rewarding working for the leading manufacturer of handmade US guitars.
The brand recogniton is what make this job position tolerable.
Cons
No communication....period. company is micro managed. ALL employees run scared from CEO.
Dealer programs are unobtainable for 80% of the music stores currently in business, 10% of the remaining 20% have had run ins or have been shut down for various reasons by the CEO, which leaves measly 10% of the music stores left to do business with. Funny that they can't see that.
Advice to Senior Management
Let DB succeed from the Gibson union and go forth and multiply Epi dealers, that division knows what it takes to do business.
Pros
Great people to work with. Wonderful to work around such a great product and heritage
Cons
Poor management communication. Report directly to CEO but have never met him
Advice to Senior Management
Please consider moving to a new CEO to insure sucess of company
Pros
Result oriented - you control your destiny. Great product. Opportunity for advancement.
The comments about the CEO on this site are slanted. When he bought the company is was worth a fraction of its current value. It was failing. If the CEO is ineffective how to explain the turnaround, the massive growth, and even many of the critics observations that it's staffed with excellent people?
Cons
Result oriented is a "con" if you are unable to produce results. It is impossible to hide yourself in the team and do nothing all day. The company demands that you work effectively.
Advice to Senior Management
Review the hiring process. Do a better job of hiring good people on the first try.
Pros
Good people overall, great heritage, great brands and potentially great product without interference by CEO.
Cons
Truly evil CEO with absolutely no business sense or ability to empower the talented employees who only want to make the company successful. If you go to work there you will either lose your sanity or be fired quickly. There are dozens of job openings now due to repeat firings of key execs who only seem to last a few months. There is no continuity or ability to get things running and the environment is toxic. The CEO is highly abusive and micromanages every detail running the business into the ground. The joke of it is that he is actually being honored soon by the Ant-Defamation League at an event in NYC later this year. If they only knew the lack of respect he has for the people who work for him, his customers and his vendors and the unethical way he approaches everything and how is killing the company and the brand. It will be interesting to see if he is still CEO when this event happens in November. He somehow gets involved in charity work and pulls the wool over people's eyes only to stroke his huge ego, but the artists have wisened up and think he is a joke. Well, the banks are about to shut you down Henry and force you out! The company will be a better place when you are history.
Advice to Senior Management
Remove the CEO before it is too late to recover. Trust your people to do their jobs. Gibson can be great again but bold action is required at the top..
Pros
product was known brand and respected. people had passion and talent for doing a great job. some leadership was great
Cons
CEO was not consistant. delayed projects. demands of CEO to create last minute success without provding the tools for success
Advice to Senior Management
CEO should step away from day-to-day operations and let senoir mangement handle and report back to him and the board
Pros
Top guitar line in world
Cons
Inertia to the point no new projects move forward in a timely manner. Lack of respect for employees. Culture unwittingly causes own bureaucratic bottleneck.
Advice to Senior Management
Roger appears to have a better handle on the day-to-day operation of the business. It may be wiser if the board were to look in that direction.
Pros
Reknown name as maker of famous instruments.
Cons
The company stifles any glimmer of employee morale through constant micro management. The quality and direction of the products is suffering, the reputation of the company is falling.
Advice to Senior Management
Take some training courses and learn how to interact with and manage people.
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