Gilt Groupe Reviews

Updated August 31, 2015
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93 Employee Reviews

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  1. Great Place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Alot of fun people, and acitivties to bond employees. The company has this amazing party every year for Halloween and they go all out for it.

    Cons

    Very fast paced and some times they should stop and take a minute to think a plan through

    Advice to Management

    Keep doing what you are doing.


  2. Helpful (1)

    You get what you pay for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Gilt Groupe full-time (More than a year)

    Pros

    Flexible work hours, vacation policy, and jobs are not very difficult or demanding.

    Cons

    Extremely high turn over, inexperienced managers and employees, very disorganized and unprofessional work environment. Very cheap with their resources and employees.

    Advice to Management

    Invest in experienced work force and value your current employees. Also, pick managers with experience in the area they need to be supervising.


  3. Amazing people make it an amazing place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Engineer in New York, NY
    Current Employee - Operations Engineer in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Gilt Groupe full-time (More than a year)

    Pros

    I love my team. I love knowing that they have my back and they know I have theirs. The company tries hard to stay on the cutting edge and it's always fun an exciting to work with the latest and greatest technology. The CEO is great and very supportive. They are very supportive of families and women in technology. Great atmosphere.

    Cons

    Middle management can make the environment difficult and stressful due to lack of or failures in communications.

    Advice to Management

    Make sure you're investing in your future and not just the present. You've got an amazing team but sometimes your managers have to say no to demanding employees.


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  5. Helpful (6)

    If you are not management or HR you really do not exist there.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Positions are not too physically demanding.

    Cons

    People are not treated with respect and it shows in morale. Jobs have very poor ergonomics. HR needs a training course on respect and doing their jobs professionally.

    Advice to Management

    Make sure all workers are valued equally because it takes ALL workers to make a company a successful one.


  6. Fun, fast-paced company with very smart people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in New York, NY
    Former Employee - Operations in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gilt Groupe full-time (More than 3 years)

    Pros

    Great people and culture - ability to learn and expand your career quickly

    Cons

    There were frequent changes in strategic direction.


  7. Overall okay experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Associate in Brooklyn, NY
    Former Employee - Customer Support Associate in Brooklyn, NY
    Recommends
    No opinion of CEO

    I worked at Gilt Groupe part-time (Less than a year)

    Pros

    Great company culture, catered lunch sometimes. Awesome employee discount. Mostly a bunch of really nice people working in Operations.

    Cons

    So many part-time employees that never get hired full time because the company does not want to offer benefits.

    Advice to Management

    Offer more FT opportunities to customer service reps instead of hiring so many in rounds. Gilt has a great culture and people are loyal to it, but sometimes CS reps get ignored entirely.


  8. Helpful (2)

    Customers were great, management not so much

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Portland, OR
    Former Employee - Customer Service Representative in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gilt Groupe part-time (Less than a year)

    Pros

    Customers were generally great to talk to and work with, and fellow reps were pretty easy going, hardworking, and fun to be in the trenches with.

    Cons

    Management is awful. Just awful. There were many policies that required management to sign off and approve of prior to making things happen, yet management (20 something hipsters, most of them) was almost always unresponsive or didn't respond in a timely manner, and would regularly contradict policies by telling you to decide for yourself and act put out that you had the gall to ask something so stupid. Always had time to breathe down your neck for calls that exceed five minutes though. A very demoralizing experience, working for Gilt. Oh, and everything I ever bought from Gilt was junk that broke within days.

    Advice to Management

    Clear out the kids running the ship because they drive away all of the grown ups who actually care about the customers.


  9. Helpful (2)

    Polar Balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Gilt Groupe full-time

    Pros

    • Exciting, fast-paced environment that fits both tech and fashion cultures • Intelligent general staff • Ability to create internal opportunities and collaborate with other departments, learning encouraged

    Cons

    • Flip-side of hip culture creates sophomoric team dynamics and senior management • Direction and vision changes almost quarterly leading to waste and instability • High pressure, low rewards


  10. Tech focused fashion retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    strong tech environment. flexible schedule and ownership to tech teams

    Cons

    limited career growth and path


  11. Helpful (4)

    Fun, Fast Paced, Low Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Gilt Groupe full-time (More than a year)

    Pros

    Gilt is a young, energetic company (or at least was) the push toward an IPO has seen a dramatic reduction in the party atmosphere many had grown accustomed to. The company also has a great sabbatical benefit for employees that have been with the company for more than three years. However, with the high turnover, most of the employees that have taken advantage of that perk were around in the early years of the company's inception. The discount is great, but, sadly, not like it used to be.

    Cons

    Long hours. If you're one that seeks adoration and acknowledgment for your ideas and accomplishments don't look here. Managers typically take credit for your ideas. Without shame, to boot!

    Advice to Management

    This is a worthless box as there is no advice management is truly willing to listen to. Culture surveys are conducted to "take the pulse" of the company which is a waste of time, because when the results come out nearly half of the participants will have been let go or will have just decided to quit. Also, the cronyism is quite rampant which makes management reluctant to change.



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