Gilt Groupe Reviews

Updated June 29, 2015
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90 Employee Reviews

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  1. Helpful (6)

    If you are not management or HR you really do not exist there.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gilt Groupe

    Pros

    Positions are not too physically demanding.

    Cons

    People are not treated with respect and it shows in morale. Jobs have very poor ergonomics. HR needs a training course on respect and doing their jobs professionally.

    Advice to Management

    Make sure all workers are valued equally because it takes ALL workers to make a company a successful one.


  2. Fun, fast-paced company with very smart people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in New York, NY
    Former Employee - Operations in New York, NY

    I worked at Gilt Groupe full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people and culture - ability to learn and expand your career quickly

    Cons

    There were frequent changes in strategic direction.


  3. Overall okay experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Associate in Brooklyn, NY
    Former Employee - Customer Support Associate in Brooklyn, NY

    I worked at Gilt Groupe part-time (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Great company culture, catered lunch sometimes. Awesome employee discount. Mostly a bunch of really nice people working in Operations.

    Cons

    So many part-time employees that never get hired full time because the company does not want to offer benefits.

    Advice to Management

    Offer more FT opportunities to customer service reps instead of hiring so many in rounds. Gilt has a great culture and people are loyal to it, but sometimes CS reps get ignored entirely.


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  5. Helpful (2)

    Customers were great, management not so much

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Portland, OR
    Former Employee - Customer Service Representative in Portland, OR

    I worked at Gilt Groupe part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Customers were generally great to talk to and work with, and fellow reps were pretty easy going, hardworking, and fun to be in the trenches with.

    Cons

    Management is awful. Just awful. There were many policies that required management to sign off and approve of prior to making things happen, yet management (20 something hipsters, most of them) was almost always unresponsive or didn't respond in a timely manner, and would regularly contradict policies by telling you to decide for yourself and act put out that you had the gall to ask something so stupid. Always had time to breathe down your neck for calls that exceed five minutes though. A very demoralizing experience, working for Gilt. Oh, and everything I ever bought from Gilt was junk that broke within days.

    Advice to Management

    Clear out the kids running the ship because they drive away all of the grown ups who actually care about the customers.


  6. Helpful (2)

    Polar Balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gilt Groupe full-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    • Exciting, fast-paced environment that fits both tech and fashion cultures
    • Intelligent general staff
    • Ability to create internal opportunities and collaborate with other departments, learning encouraged

    Cons

    • Flip-side of hip culture creates sophomoric team dynamics and senior management
    • Direction and vision changes almost quarterly leading to waste and instability
    • High pressure, low rewards


  7. Helpful (4)

    Fun, Fast Paced, Low Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Gilt Groupe full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Gilt is a young, energetic company (or at least was) the push toward an IPO has seen a dramatic reduction in the party atmosphere many had grown accustomed to. The company also has a great sabbatical benefit for employees that have been with the company for more than three years. However, with the high turnover, most of the employees that have taken advantage of that perk were around in the early years of the company's inception. The discount is great, but, sadly, not like it used to be.

    Cons

    Long hours. If you're one that seeks adoration and acknowledgment for your ideas and accomplishments don't look here. Managers typically take credit for your ideas. Without shame, to boot!

    Advice to Management

    This is a worthless box as there is no advice management is truly willing to listen to. Culture surveys are conducted to "take the pulse" of the company which is a waste of time, because when the results come out nearly half of the participants will have been let go or will have just decided to quit. Also, the cronyism is quite rampant which makes management reluctant to change.


  8. Tech focused fashion retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gilt Groupe

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    strong tech environment. flexible schedule and ownership to tech teams

    Cons

    limited career growth and path


  9. Great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gilt Groupe full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Young, relaxed and fun
    Great vacation policy

    Cons

    Low salaries
    Frequent management change


  10. Helpful (2)

    Too much too fast

    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gilt Groupe

    Pros

    Flexible upstart feel if in the right department/role

    Cons

    Middle/lower management are legacy production people that do not understand any part of how things work. Uptight schedules, poor communication, low pay for comparative jobs at other company.


  11. All good things must come to an end!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Operations in New York, NY
    Former Employee - Creative Operations in New York, NY

    I worked at Gilt Groupe full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great work culture, there's always an opportunity to learn more and explore, tons of flexibility (depending on your dept).

    Cons

    Your work/life balance will suffer, company still thinks it's in start up mode so your day to day can change at the drop of a dime, you will not be paid by industry standards.

    Advice to Management

    Better compensation, know or have a general idea of what your employees ACTUALLY do, make sure people have the proper tools and process to succeed in their roles.



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