Girl Scouts USA

www.girlscouts.org
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  1. 1 person found this helpful  

    Making Changes Can Be Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Girl Scouts USA full-time (more than 8 years)

    Pros

    Flexibility in work schedules is a great benefit, leadership is improving, health benefits are good. Staff is generally friendly to newcomers. Lots of opportunity for growth in various disciplines and cross-functional work teams. Great variety of people and ethnicities that all seem to work well together in respect of backgrounds and skills.

    Cons

    Culture can stand even more improvement, promotions are very slow unless you are well connected. New staff have to prove their worth to the old guard; although many of the old guard is gone. Not many tradition holders left in the central office which could endanger the movement if tradtion is not valued.

    Advice to ManagementAdvice

    Spend more time walking the talk and less time telling staff about minute culture shifts. Be open to hearing how you need to change along with others in the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Because girls matter!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Development Manager in Knoxville, TN
    Current Employee - Community Development Manager in Knoxville, TN

    I have been working at Girl Scouts USA full-time

    Pros

    The work-life balance is unlike anything I have ever seen before. Whether it is vacation time, sick time, maternity leave, mileage, reimbursements, the benefits package of working for the Girl Scouts is incredibly generous. The leaders of the organization are in the sandbox with the front-facing employees, and there is not a huge discrepancy between how the top and bottom of the ladder is treated. The company truly puts girls first, although financials are obviously important to any nonprofit.

    Cons

    The compensation/salary is relatively low compared to other nonprofit organizations, but the work-life balance, benefits, and workplace culture more than make up for this.

    Advice to ManagementAdvice

    I think that this company has great management in place that will take this traditional organization to new heights and produce the (girl) leaders of today and tomorrow.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great, caring staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Girl Scouts USA full-time (more than 3 years)

    Pros

    The girls are the number one priority

    Cons

    Upper Management has changed over the past year and the new focus for her is dollars. She does keep the girls in mind but only because she is obligated to do so.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    Doesn't Live Up to Mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fargo, ND
    Former Employee - Anonymous Employee in Fargo, ND

    I worked at Girl Scouts USA full-time

    Pros

    The best thing about working at GSDH was the staff - without my teammates, I would have left this job long before I actually did.

    Cons

    This was an awful place to work due to lack of proper management and lack of professionalism and support from Headquarters. Employees were treated with a lack of respect and as if their opinions and professional ideas did not count or weren't good enough. Staff were talked down to by direct management. Management, particularly Headquarters, did not support employees when issues were discussed.

    Doesn't Recommend
    Negative Outlook
  6. 2 people found this helpful  

    Will crap stick to the wall if you throw it with enough force?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Girl Scouts USA part-time (more than a year)

    Pros

    Girl Scouts are upstanding, inspirational human beings, and the majority of volunteers that I interacted with were wholly dedicated to the organization's mission and invested in these girls' lives.

    Cons

    Let's get the petty stuff out of the way: The pay sucks. There's no room for advancement. No career development. Micromanagement from the top-down. No trust in lower level employees or in volunteers. No guidance provided to new employees. No vision for what the organization should be. Staff turnover is very high and morale is nonexistent. Office politics are brutal, with staff members being more than willing to build their careers on the backs of their colleagues. Some staff members exceed their goals and have their accomplishments ignored, while others miss their marks by huge margins and are still kept on staff year after year. A half-hearted attempt at strategic planning is underway at the moment, but so far it's only resulted in a major facility/program being shuttered due to under-use and the Legal team being fired. Nearly every high-profile, glitzy fundraising event turns in a financial loss for the organization. The new CEO seems to mean well, but after six years of losing at least $1M a year, this organization needs a complete overhaul before it bleeds to death, starting with most of the C-Team.

    But even worse than that? The Chicagoland council doesn't know its audience. Upper management has no idea who these girls are, in part because the potential audience is so enormous (population-wise and demographically), and they have no interest in figuring out how they can better serve girls. They don't care to distinguish between rich North Shore suburbanites, working class Indianans, and their diverse urban audience--programming, marketing, and membership use a one-size-fits-all approach that misses so many girls who'd otherwise love the Girl Scouting experience. The board makes decisions without asking those served by the organization, and management follows in lockstep without questioning the wisdom. The rest of us fight for the scraps, trying anything we can think of allowed by our limited resources to attract girls and constantly failing.

    The Girl Scouts of Greater Chicago and Northwest Indiana doesn't serve girls, it serves itself.

    Advice to ManagementAdvice

    Place most of the management team under professional development plans with concrete benchmarks for improvement, or termination will be the result.
    Imbue all staff with the autonomy to do their jobs; end the micromanagement. A C-Team member doesn't need to approve decisions made by entry level staff.
    Increase professional development opportunities, promote from within, and end interdepartmental competition for revenue.
    Reinforce the mission and remind everyone CONSTANTLY to be a sister (or brother) to every Girl Scout. Find meaningful ways to eliminate the toxicity of the office culture. Hold all employees to the same set of standards.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Program Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Girl Scouts USA full-time (less than a year)

    Pros

    -flexible schedule
    -summer hours
    -vacation time, sick days, and personal days
    -Some thoughtful co-workers

    Cons

    -Lack of communication: You'll never know where you'll be on certain days. You might have to go deliver a program on short notice such as clocking in and being told there's a new program to start in an hour. No consideration of prep-time or regard to having a life. You might go to a program at a community center, for example, and the director won't even know why the program specialists are there, because the supervisors failed to properly coordinate a schedule.

    -Management: The "managers" do not know what proper managing is. It's really just a title. They all need professional development on how to speak to employees, delegate tasks and communicate concerns. All need diversity training.

    -No room for growth: Majority of the workers are those who have been there for many years and do not want to budge on their ideas on Girl Scouts. They are not openly accepting of new ideas on the progression of the organization. This is the digital age. Girls are not completely sold on selling or buying cookies anymore. The organization needs a revamp on how to run the organization to cater to the times and generation.

    -Favoritism: Lots of gossip and bad-mouthing of people. Managers speak about employees to other employees who are not managers. Managers show who they like over who they don't making the person who gets the bad end of the stick the run-around all the time. Some are very nosey, which violates employee's privacy.

    -What happened to the mission statement?: Your morale for the Girl Scout mission is immediately shot down once you've discovered that it's all about numbers and increasing membership. It's not about serving girls. It's about keeping the number up. There are over 1500 girls in our council who are WAITING to be placed in troops; however, we are focusing on attaining more girls to make goal. The organization is understaffed to serve the girls who are patiently waiting to be served. The programs are ran poorly, because again the quality of the program isn't important. It's getting the names of the girls to get registered.

    Advice to ManagementAdvice

    -Treat everyone with respect.
    -Be considerate of workers' time.
    -Accept new ideas.
    -Give an advanced schedule.
    -Communicate DIRECT tasks and instructions. Everyone is running around like chickens.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    It all went downhill.

    • Senior Management
    Former Employee - Graphics and Publications Manager in Salt Lake City, UT
    Former Employee - Graphics and Publications Manager in Salt Lake City, UT

    I worked at Girl Scouts USA full-time (more than 3 years)

    Pros

    Doing a job where you can help build girls of courage, confidence and character is rewarding.

    Cons

    Lots of drama, bureaucracy, and fighting for power amongst the staff, especially the leadership team.

    Advice to ManagementAdvice

    Start advocating more for the girls than for your own power.

  9.  

    Very well organized and so many friendly people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Girl Scouts USA

    Pros

    Prefect would not change a thing

    Cons

    nothing that i can think of that this point

  10.  

    Loved my experience as scamp counselor

    Current Employee - Camp Counselor in Chicago, IL
    Current Employee - Camp Counselor in Chicago, IL

    I have been working at Girl Scouts USA part-time (less than a year)

    Pros

    The people are amazing. A good summer job

    Cons

    Very unorganized. Never really knew what I was supposed to be doing. The pay is very low

  11.  

    Lots of support, great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Outreach Facilitator in Cedar Rapids, IA
    Former Employee - Membership Outreach Facilitator in Cedar Rapids, IA

    I worked at Girl Scouts USA part-time (more than a year)

    Pros

    This is a great organization, and the employees tend to be very passionate and dedicated. There's a supportive and friendly work environment, and each individual's professional development is treated as important.

    Cons

    Due to budget constraints, understaffing is sometimes a problem. This can result in too high of expectations or some important tasks being under-prioritized.

    Recommends
    No opinion of CEO

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