Glacier Water Services

  www.glacierwater.com
  www.glacierwater.com
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Glacier Water Services Reviews

2 Reviews
2.5
2 Reviews

Recommend to a friend
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Brian H. McInerney
0 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    If you can handle the lack of pay it is a great company. (service tech)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician
    Current Employee - Service Technician

    I have been working at Glacier Water Services full-time for more than 10 years

    Pros

    Take home company vehicle, fuel card, no time clock, my supervisor is the best boss I have ever had.

    Cons

    On call 24 hours a day. The pay stinks. Only allowed to drive truck for daily route and service calls. Managers above district managers don't listen and have no clue what it takes to be a service tech. Corporate has no idea how bad the Division managers treat the managers and techs below them.
    90% of service calls you never find a problem. 5% of service calls are coin jam customer related. The other 5%.... well you know........

    Advice to ManagementAdvice

    Listen to your techs. Stop blaming the techs for problems that your Managers are creating. Make Division Managers accountable!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Be aware of Administrative Cliques

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Vista, CA
    Current Employee - Customer Service Representative in Vista, CA

    I have been working at Glacier Water Services full-time for more than a year

    Pros

    No micro-management
    Technicians are really nice on the phones
    Practically sit here all day, doing nothing
    You can go to the restrooms whenever you want
    Some job security if you've proven you can do your work quickly and efficiently

    Cons

    The biggest con of working in the corporate office is the fact that there is one clique that rules all. If one person of this particular clique does not like you, the others automatically do not like you. This wouldn't be a problem if this clique did not consist of leads, managers, and HR personnel that have control of your employment status. In addition, the fact that most people are highly uneducated within the operations department makes for an extremely immature atmosphere.
    Benefits are terrible. Within the first year employees only receive 1.3 hours of vacation per pay period. After 1 year employees are given 2.6 and after 5 years it goes up to a whopping 4.5. Good luck finding relaxation. Health insurance is cheap, might as well pay healthcare services out of pocket. Bonuses? How about a $50 Visa card once a year, in December.
    Corporate employees get paid minimally to increase wages for executives.

    Advice to ManagementAdvice

    Hire new managers. Old does not always mean experienced. Most managers are not respected here. Let the VP of HR go also, because she is the one allowing such careless behavior of managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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