Glacier Water Services

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2.5 2 reviews

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Brian H. McInerney


50% of employees recommend this company to a friend
2 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    If you can handle the lack of pay it is a great company. (service tech)

    Service Technician (Current Employee)

    ProsTake home company vehicle, fuel card, no time clock, my supervisor is the best boss I have ever had.

    ConsOn call 24 hours a day. The pay stinks. Only allowed to drive truck for daily route and service calls. Managers above district managers don't listen and have no clue what it takes to be a service tech. Corporate has no idea how bad the Division managers treat the managers and techs below them.
    90% of service calls you never find a problem. 5% of service calls are coin jam customer related. The other 5%.... well you know........

    Advice to Senior ManagementListen to your techs. Stop blaming the techs for problems that your Managers are creating. Make Division Managers accountable!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Be aware of Administrative Cliques

    Customer Service Representative (Current Employee) Vista, CA

    ProsNo micro-management
    Technicians are really nice on the phones
    Practically sit here all day, doing nothing
    You can go to the restrooms whenever you want
    Some job security if you've proven you can do your work quickly and efficiently

    ConsThe biggest con of working in the corporate office is the fact that there is one clique that rules all. If one person of this particular clique does not like you, the others automatically do not like you. This wouldn't be a problem if this clique did not consist of leads, managers, and HR personnel that have control of your employment status. In addition, the fact that most people are highly uneducated within the operations department makes for an extremely immature atmosphere.
    Benefits are terrible. Within the first year employees only receive 1.3 hours of vacation per pay period. After 1 year employees are given 2.6 and after 5 years it goes up to a whopping 4.5. Good luck finding relaxation. Health insurance is cheap, might as well pay healthcare services out of pocket. Bonuses? How about a $50 Visa card once a year, in December.
    Corporate employees get paid minimally to increase wages for executives.

    Advice to Senior ManagementHire new managers. Old does not always mean experienced. Most managers are not respected here. Let the VP of HR go also, because she is the one allowing such careless behavior of managers.

    No, I would not recommend this company to a friend

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