GlaxoSmithKline Reviews

Updated October 21, 2014
Updated October 21, 2014
506 Reviews
3.6
506 Reviews
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GlaxoSmithKline CEO Andrew Witty
Andrew Witty
307 Ratings

Review Highlights

Pros
  • Good work life balance for the most part but does depend on local management (in 52 reviews)

  • Great work environment, friendly co-workers, safe woking conditions (in 39 reviews)


Cons
  • like any pharma, very high pressure; tough to establish work-life balance (in 17 reviews)

  • Senior management is completely closed off from the rest of the company and has no idea what is going on (in 14 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    Hostile work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Durham, NC
    Former Employee - Director in Durham, NC

    I worked at GlaxoSmithKline full-time (more than 10 years)

    Pros

    A lot of intelligent, nice people. Good benefits.

    Cons

    Senior management is completely closed off from the rest of the company and has no idea what is going on. There is no room for new opinions - you either agree 100% with whatever directive is handed down or they want you out. There is a lot of dishonesty and the poor results the US market has achieved are a direct result. What is worse is that they claim to have a non-retaliation policy for those reporting potential compliance violations, but that is not true. Even a simple question ignites the compliance department into a frenzy of attack which always get blamed on the person who does the reporting. The retaliation I experienced - which was very hostile - led me to leave the company.

    Advice to ManagementAdvice

    Start allowing some honesty and different opinions. Stop the nepotism of allowing one new hire to bring in all their buddies from other companies (a trend set in place by Deirdre Connely and her soldiers from Eli Lilly). This does nothing for creating a unified GSK - instead it is ex-Eli Lilly versus ex-J&J etc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Engaging clinical trial work but company overworks permanent employers due to tight resources and finances.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Scientist in Philadelphia, PA
    Current Employee - Principal Scientist in Philadelphia, PA

    I have been working at GlaxoSmithKline full-time (more than 10 years)

    Pros

    Satisfying work in clinical trials, ability to do some telecommuting allowing work-life intergration and decent benefits for medical/dental and timeoff.

    Cons

    Disconnected senior management, disconnect between company philosophy and culture and behavior of senior mangement, especially with regard to ethics and oncology staff was instrumential in the success of several treatments only to have senior executives decide they could capitialize on their employees' sweat equity to swap assets with Novaritis for approx $16 billion dollars. The senior management and some middle managers at GSK are quite cut-throat, don't look out at all for their employees, can't understand why telecommuting would make the company more competitive and cut-costs without severe adverse effects on staff and micro-manage.

    Lack of meaningful career advancement due to changes in job grades and the old girl and old boy networks. If you are not part of the Queen Bee hive, you are likely to languish in your current position.

    With the current turbulence at GSK, I suggest folks take a pass until the dust settles sometime in 2015. If you care about ethics at a company, I'd take a pass on GSK for the time being.

    Advice to ManagementAdvice

    1) Stop micro-managing your employees.
    2) Get with the 21st Century and allow employees to do more telecommuting and have more meaningful work-life integration. It is a 24/7 business thus telecommuting allows both the "business" and employees to have a win-win situation.
    3) Listen actively and engage with your employees. Listen to staff, not just your institutional investors and the Board of Directors.
    and 4) The behavior of senior management is horrible, especially with the charges in China and elsewhere. If you would engage and employ the GSK behaviors first rather than preaching to the staff about such matters, perhaps the company would not be in the fine mess it is now?? No instead your answer is to create more mandatory training about ethics to the staff rather than correct your own behavior!!

    Frankly, I'm quite embarassed to work for GSK these days with all the news about various ethics issues and how GSK is conducting its business in various countries. Shame on Andrew Witty, the Board and Senior Executives!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    My work experience with GSK was great until the last 5 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Pharmaceuticals Sales Representative in Saint Louis, MO
    Former Employee - Executive Pharmaceuticals Sales Representative in Saint Louis, MO

    I worked at GlaxoSmithKline full-time (more than 10 years)

    Pros

    GSK gives you exceptional training and the industry standard benefits. The company stresses patients are first in everything that they do.

    Cons

    GSK does not have good work- life balance. The compensation is not good. Compensation and performance are not based on how well you sell your products. Compensation and performance are based on mangers ratings, timed test that require you type in all of your answers and simulations that are done over the phone. GSK has made a VERY STRESSFULL environment for its field employees to work in. I know several employees in the field and not one is happy working for GSK.

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    Company that had it right...working hard on getting it wrong

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer in Research Triangle Park, NC
    Current Employee - Trainer in Research Triangle Park, NC

    I have been working at GlaxoSmithKline full-time (more than 3 years)

    Pros

    Highly enviable salary and benefits package (salary, bonus, stocks and pension). Hires the best and the brightest. Great worker bees. Amazing pipeline with some of the most talented and gifted R&D researchers in the industry.Well respected reputation within the industry. Company infrastructure setup for tremendous success if properly managed.

    Cons

    Culture rapidly disintegrating due to inauthentic clone leaders that spew corporate talk for every little conversation. Teams lack trust and resources. Employees blamed for woes caused by bad decisions made by distrustful management. Management does not back up actions with what was said. Employees not expected to be human, but to take bad news and decision making with a smile, thus use of Employee Assistance services is skyrocketing. Implementation of stack ratings with zero cultural support and rushed, under resourced training means management applies to favor employees that are clones o themselves. Second and third line leaders make the ratings so those that play politics and are favorites win, and anyone that is shy or doesn't kiss up doesn't meet expectations. This stack ratings system will reduce or eliminate bonuses for many employees and label them as low performers, further deteriorating morale. Grading down of positions is eliminating most career opportunities to move upward for Gen Xers. Management's focus for succession planning comes solely from top MBA school grads now, not internal employees. Stack Rating causing employees to work mainly on highest profile projects and minimize coworker contributions to obtain credit and visibility for frequent (quarterly) performance ratings. Severe lack of resources forcing employees to deliver low quality substandard results and then be penalized for that at review time. Management's severe decisions seem to be to impress their higher ups so that they can get promoted on their 1 1/2 year timeline, and once they leave, there is a completely decimated department left in the wake.

    Advice to ManagementAdvice

    As a leader you can be authentic and show your employees that you are human.You don't have to go around always "on" always "polished" and spewing corporate talk. Employees want to see you as a real person. Be approachable - your title isn't something that has to be worn on your sleeve like a badge. And believe it or not...you are NOT always right! It would go along way for you to trust the very bright folks around you by consulting them. Listen....TRULY open your mind and listen to their recommendations when it comes to the decisions you are making. In the long run, they know best (as they are doing the work) what downstream consequences your decisions will have. Even if your goal is to use the department for your next promotion, consider the effects your leadership will have on those you are managing in the years ahead. 85% of the rework and pain felt within GSK's processes are due to bad decisions made without consulting employees and collaborating. You have some of the best employees that exist at ANY company right now... if nothing changes with the corporate culture, those employees are going to leave GSK for a better more empowered work culture - yes even if it means less money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Consumer Healthcare Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Oral Healthcare Consultant in Coraopolis, PA
    Former Employee - Oral Healthcare Consultant in Coraopolis, PA

    I worked at GlaxoSmithKline full-time (less than an year)

    Pros

    Benefits are superb! The medical insurance is one of the best in the industry.

    Cons

    Too many consistent database changes, utilized sales force as focus group to utilize new software, micro management, non creative with HCP/Customer database, overly regulated, too much time required at Desk, although we were outside sales professionals, time management was unrealistic to get electronic responsibilities completed and spend adequate time in the field calling on HCP's.

    Advice to ManagementAdvice

    Re-evaluate all the electronic responsibilities required so your outside sales professionals have adequate time to gain recommendations from the HCP's which is what helps GSK remain profitable and gain market share. Try to narrow the amount of examinations/tests required. Too much emphasis on lower level sales personnel to design, evaluate, re-evaluate PDP.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great company to start with if you are new to the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GlaxoSmithKline full-time (more than 10 years)

    Pros

    Senior management is great, work/life balance good

    Cons

    Patient first, simulations, lack of detailed feed back about test results

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    The best company I have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GPS Lead in Zebulon, NC
    Current Employee - GPS Lead in Zebulon, NC

    I have been working at GlaxoSmithKline full-time (more than 3 years)

    Pros

    This company is great when it comes to work life balance.

    Cons

    I cant think of any really

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Scientist in King of Prussia, PA
    Former Employee - Associate Scientist in King of Prussia, PA

    I worked at GlaxoSmithKline full-time (more than 3 years)

    Pros

    Wonderful colleagues, lots of job flexibility

    Cons

    Constant infrastructure change. I was laid off but managed to get a position elsewhere in the company. I then left the company to pursue academic goals but haven't succeeded in getting my foot back in the door. They seem to be going through more lay-offs

    Recommends
    No opinion of CEO
  10.  

    GSK In RTP

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GlaxoSmithKline

    Pros

    Great culture and campus and work

    Cons

    Hard working globally because of time zones

  11.  

    excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GlaxoSmithKline full-time (more than 8 years)

    Pros

    good working environment. Excellent prospects for people who are prepared to put the effort

    Cons

    constant change in last 10 years

    Recommends
    Neutral Outlook
    Approves of CEO

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