Glentel Reviews

Updated September 3, 2014
Updated September 3, 2014
34 Reviews
2.9
34 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Thomas E. Skidmore
18 Ratings

Employee Reviews

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  1.  

    Amazing exposure and self growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Brampton, ON (Canada)
    Current Employee - Sales Associate in Brampton, ON (Canada)

    I have been working at Glentel full-time (more than 3 years)

    Pros

    good company to work for. very competitive pay structure. good chance to make money if you are good in sales. provided with all medical and dental benefits

    Cons

    work is very competitive. it can take a lot of time out of your life. there is no fixed schedule. every week is a new schedule. hours can get long at times.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Glentel full-time

    Pros

    Different Opportunities everyday in the retail world

    Cons

    Being in retail means you need to drive foot traffic

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great experience in my earlier years, near the end their viion was clouded and ridiculous.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Vancouver, BC (Canada)
    Former Employee - Sales Manager in Vancouver, BC (Canada)

    I worked at Glentel full-time (more than 3 years)

    Pros

    Great people, great schedule. training was amazing.

    Cons

    they liked to change "company viions, every other month.. new "non-negotiables" were being spit out every weekened. POOR district managemnet, and alignment. as well as commissions seemed to get lower and lower every year.

    Advice to ManagementAdvice

    should get back to basics, mke a clearer pay out and raise the base wage for reps. not only that, if they dont like you they dont try and help you they just fire you, treat your people right!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Montreal, QC (Canada)
    Former Employee - Sales Associate in Montreal, QC (Canada)

    I worked at Glentel full-time (more than 3 years)

    Pros

    Good environment to work when you are surrounded with good people, good benefits

    Cons

    Not alot of opportunities to climb up the ladder

    Advice to ManagementAdvice

    Be more open to give chance to employesto move up

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Losing control!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Glentel full-time

    Pros

    People, training in my region.

    Cons

    Micro management, pay decrease instead offre increase, high management.

    Advice to ManagementAdvice

    Follow some of the training you ask us to Follow.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Destined to fail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Toronto, ON (Canada)
    Current Employee - Sales Associate in Toronto, ON (Canada)

    I have been working at Glentel full-time (less than an year)

    Pros

    one of the best managers i worked with throughout my workibg life

    Cons

    Where do i start
    Most of the sales staff lack proper knowledge
    The DMs only job is to micro manage or spy on you ( did not make his presence felt till he could catch you doing something wrong)
    Company talks about legendary guest service but acts completely against that thinking. I think one of my biggest issues is they are setting themselves up to fail by cutting benefits and hours . Also quite a few managers (incompetent ones) keep their jobs cause the company is afraidof being sued for letting them go.Would not recommend them to anyone

    Advice to ManagementAdvice

    Either operate ethically or quit stop fooling yourself that you are good leaders since no one else feels the same

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Positive learning environment

    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)

    I worked at Glentel full-time (more than an year)

    Pros

    Wireless Wave provides its employees with a good commission structure and flexible schedule. Vacation pay and benefits are also excellent. Company offers a lot of incentives so they give you an opportunity to double and even triple your income as long as you perform at the top level.

    Cons

    Promotions from within were a bit slow. Some favoritism goes on among senior management and you might get moved to a undesirable location if you do not make contacts.

  9. 1 person found this helpful  

    A company in free fall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Toronto, ON (Canada)
    Former Employee - Sales Representative in Toronto, ON (Canada)

    I worked at Glentel full-time (more than 5 years)

    Pros

    Carrier plan discounts
    You can literally play on your phone all day because no one really cares

    Cons

    Lowered commissions drastically , I use to make ~20$/hour and now I'm making minimum wagw
    Management offers no constructive criticism , they only point the blame at you
    We use to have demo lines..they cut those also
    No way to obtain a job higher then a sales manager. I saw a district team leader who worked there for over 8 years get passed up for a district manager only to bring in a DM who's only retail experience is clothes and sports equipment
    High turn over rate - I've seen people last a week and quit once they realize how bad the commission structure is and how much more other companies pay

    Advice to ManagementAdvice

    Shape up . With Best Buy Mobile and Wow Mobile both encroaching on your business you should do more to retain your sales reps and show them that you care about their well being. Stop using intimidation as a tactic . Pay your reps well because they will come to Glentel , get experience (since Glentel basically hires anyone) and then leave for higher paying jobs at the actual carriers

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Excellent Professionalism at its highest grade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Glentel part-time (more than an year)

    Pros

    Excellent community, training, great incentives, vacation days and perks

    Cons

    need to give new recruits better corporate cushion; they push the workers very hard; need to chill out.

    Advice to ManagementAdvice

    understand the pychology of people before your time

    Doesn't Recommend
    Neutral Outlook
  11.  

    An Amazing Canadian Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Glentel

    Pros

    Family Environment, Training and support is amazing, Lots of room for growth and promotions because we have so many stores like Wireless Wave, Tbooth Wireless, Target Mobile, Wireless Etc located in Costco stores and The Samsung Stores are just starting to open up in malls across Canada.

    Cons

    Sales pressure is very high from managers and causes high turnover.

    Advice to ManagementAdvice

    We need to give people a little more time to become successful in our business.

    Recommends
    Positive Outlook
    No opinion of CEO

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