Global Knowledge Reviews

Updated March 30, 2015
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2.9
78 Reviews
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Global Knowledge President and CEO Brian K. Branson
Brian K. Branson
51 Ratings

Pros
  • Global Knowledge provides a great work/life balance and supportive management (in 13 reviews)

  • Great Benefits, great culture if you fit into a particular click (in 5 reviews)

Cons
  • Ultra conservative senior management team that is risk adverse (in 7 reviews)

  • No room for ideas or innovation from sales team (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Big Fish in Small Pond

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Global Knowledge full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Low stress, good work-life balance

    Cons

    Very conservative posture on business

  2. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Global Knowledge

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They've outlasted all of the competitors

    Cons

    Not really sure of any specifics

  3. A lot of room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC

    I worked at Global Knowledge full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Outside of sales the jobs are stable. In sales you have to screw up pretty badly to get. But if you are on the bad side of someone they will fire you or make your life hell until you quit or move to a different department.
    Good benefits
    Like to promote from within

    Cons

    Inside Sales people are getting younger and younger. Management does not let sales think for themselves and keeps them on a tight leash and dial and talk time routine for the day. Outside sales is a much better gig. If you are in sales you are paid well especially for what you do. Anywhere else in the company is very underpaid and under appreciated. Suggestions are not welcome or tried. There is no career path or annual raised. No bonus structure based on your individual work. You feel like a cog in a machine there. People are kept there based on their relationships/friendships with others and not on their work performance. Some jobs are never posted and just given to people. A lot there is not understood or fair. They let a lot of talent and experience walk out of the door because they don't take care of the people who work really hard to find out what motivates them and keep them. Many, many people complain to HR and nothing is ever done to address the issues. There are some rotten apples in managerial positions. They are risk adverse and not at all comfortable with change or even exploring it. Not much room for upper movement. Sideways movement is about all you can get outside of sales. Stuffy environment and very conservative.

    Advice to Management

    Be more transparent. Management training. Hire managers based on experience managing and not by who has played the kiss up game the best. Take the time to make changes based on the company survey that was done. By not making changes it is actually worse because it is clear you don't care.

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  5. awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Account Manager in Cary, NC
    Current Employee - Territory Account Manager in Cary, NC

    I have been working at Global Knowledge full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work for and huge $$$$$$$ making opportunity. Excellent sales force. Dream job for top outside sales professionals.

    Cons

    for someone who is motivated by $$$$$$ and recognition this is the company for you. No cons if you are motivated to make a lot of money.

    Advice to Management

    keep adhering to the mission statement and hiring a quality sales force. also adding leaders who are aware of how to assist sales in success.

  6. Helpful (1)

    Run from any job title that includes "coordinator"

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Global Knowledge

    Pros

    It's a job for now and there are a plethora of other jobs in surrounding areas that you can apply to on a break or lunch.

    Cons

    Old management with old management processes. Right hand has no idea what the left hand is doing. Diversity is non-existence. Extremely micro-managed with poor communication.

    Advice to Management

    Fire yourselves and allow the new millennium to escape from the prison of your 60's DeLorean

  7. It has been a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Global Knowledge full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Set schedule. Your work doesn't come home with you. When you are off you are off.

    Cons

    Young management may tend to micro manage.

    Advice to Management

    make anyone new to management take management training to understand how to be a leader not just tell people what to do.

  8. Money over people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Global Knowledge

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Location, people, middle management, benefits

    Cons

    Upper management, employee care, salary, career path

    Advice to Management

    Your upper management doesn't know what is going on in the company

  9. National Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Global Knowledge

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great sales engine and strong global presence.

    Cons

    Quality issues related to delivery of training.

  10. Helpful (1)

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Global Knowledge

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people who work there are great!!

    Cons

    You are treated like a child even when you consistently are hitting your numbers, and management is made up of employees who's backgrounds consists of bartenders and waitresses who have no idea how to sale!!

    Advice to Management

    Go back to when you hired based on achievement, not on who kisses butt the best!!

  11. Helpful (1)

    Same complaints on here since 2009 to date!! Business as usual at GK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Employee in Cary, NC
    Current Employee - General Employee in Cary, NC

    I have been working at Global Knowledge full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Will hire just about anyone!

    Cons

    You have to work for the bizarre management team. All of whom are promoted and promote their friends for their own job security. If you don't think, talk, or care you might do "okay"... if you want to move up it is 100% social move.

    The posts on this site have been the same since 2009...terrible mid/upper management... get them out and bring in a new management team instead of drinking buddies.

    Advice to Management

    They don't listen anyway.

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