Global Knowledge Reviews

Pros

- Pays Great
- 8-5 hours strictly enforced (Never heard of this in a sales position)
- Great Benefits
- Generally care about well being of employees

Cons

- Very little room for growth in a true sales role
- halts personal sales development (I had been in many different sales roles, and GK basically wants you to be a robot, do not think outside the box, do not question tactics, etc)

Advice to Senior Management

I spent over a year there and never met upper management. Never had a conversation with our VP of Sales. This company does everything by the book. Every conversation is monitored, every thing you do is monitored. Give employees more freedom. To me it seemed like direct management were more babysitters then true sales managers.

That said, they have a program that works and they pay very well for what you do. I've had jobs where I had to work twice as much and twice as hard to make the same amount of money. That said, if you are a seasoned salesmen I do not think this position is for you. I think they'd be better off hiring people who had never been in sales before so they can mold them easier to the GK way.

Pros

good team spirit amongst colleagues, international appearance is an asset when visiting customer, top vendor portfolio, easy to get the pace of the company

Cons

A number crunching company, peanut counting management approach, poor leadership skill at upper level management, no vision for the future, lost and to slow behind technology trends, employee development strongly missing

Advice to Senior Management

Abilities to grow might remain limited as long as there is only shareholder value focus without investing in organizational development.

Pros

Great place to make great money.
Great place for super aggressive sales representatives.
Company allows employees to attend IT & Project Management courses that they offer.

Cons

Micro-management.
Work life and personal life unbalanced.
Unfair tactics used on monthly one on ones.
Company has a extremely high turnover rate.
Managers of regional teams are unskilled and untrained in motivating, setting goals and setting expectations of team members.
Managers not directive in not telling team members what can be done to correct any sales steps, actions, or procedures to keep them from being terminated - although they stress this is something they do.

Advice to Senior Management

Stop looking at the bottom line.
Take care of employees instead of misusing them.
Give equal opportunity to all employees.
Train management to motivate, be more directive, and not use weakness against team members.

Pros

Lots of different clients
Interesting work environment

Cons

Run by a former CFO who looks at $$ instead of people
Very disorganized management team
Lots of people "leaving the ship" so others have to take over for them since contractors are now forbidden

Advice to Senior Management

Respect your employees, not just the bottom line

Pros

earning potential for super aggressive sales reps
Good opportunities for attending training courses offered by this firm

Cons

the work is boring and repetitive, most reps will not go any further than where they started,
they do not care about their employees, only young people are promoted- with little to no people management experience, Exec level management are accounting types not people types, very strange company to work for- most managers are ill-equipped leaders who have no understanding of how to motivate and lead-
The company is top heavy in middle management, they do not adjust to their market- they put alot of square pegs into round holes

Advice to Senior Management

Hire some experienced, positive people with great track records-then allow those experienced people to make some new moves to create new business and retain your current clients. Watch what your competition is doing- right and wrong keep your eyes on your numbers-
Appreciate your people more-Meet often and randomly with all levels of staff for feedback on what is working what is not.

Pros

The comp plan seems nice. You do get paid if you are a good performer. And, they have a nice "bonus/draw" program to help you in the beginning.

Cons

Try selling IT training programs in this economy! When I was recruited, I was not given the proper expectations of what my job would actually entail.

There is a large disconnect between the inside team and the outside sales team. It would have been nice to have us all on the same page.

Advice to Senior Management

Good Luck!