Global Resources Reviews

Updated August 24, 2014
Updated August 24, 2014
25 Reviews

2.0
25 Reviews
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Richard Belcher
11 Ratings

Employee Reviews

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  1.  

    Great Company tough job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst  in  Northbrook, IL
    Former Employee - Senior Business Analyst in Northbrook, IL

    I worked at Global Resources full-time for less than a year

    Pros

    You will learn a lot about sales and management from your supervisor and have an opportunity to have a positive impact on many small businesses and the lives of the owners.

    Cons

    Tough travel schedule. Expect to leave for the week Sunday afternoon and be home late Friday night. If you don't have a home this could be a plus, as you could "live" anywhere and change it from week to week. Dealing with the public has its down side as not everyone is happy to see you or willing to work with you.

    Advice to ManagementAdvice

    Travel reimbursement is too tight.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Senior Business Analyst is in reality a senior salesperson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst
    Current Employee - Senior Business Analyst

    I have been working at Global Resources full-time for less than a year

    Pros

    - Their business concept is great in theory and they have clearly identified a set of genuine needs within their target sector;
    - Very friendly and professional recruitment staff;
    - Reasonably good training and training materials;
    - Reasonably good Business analysis software;
    - Good methodology (from a theoretical standpoint only).

    Cons

    - Don't be fooled by the title of Senior Business Analyst (SBA) because this is *primarily* a salesperson job. If you're not comfortable "semi-cold" calling in person, this is NOT the job for you no matter how good your business analysis skills are: you simply will not have the opportunity to do an analysis of any type if you can't "sell" your way past a business owner who, in theory, is expecting you.
    - There is a HUGE gap between their theory and real life practice: in theory, you're supposed to provide an analysis (or "survey") to a qualified prospect. In practice, and in my experience (which, in fairness, may differ from that of others), said "prospects" often agreed to the appointment simply to get rid of a persistent, hard selling, telemarketer and/or were not properly made aware of the SBA's role. That places the SBA in the (uncomfortable) position of having to do a cold or semi-cold sale on the doorstep of a less than eager prospect just to get a foot in the door (literally!). That would be bad enough if it weren't for the fact that, without the possibility of performing an analysis, it is impossible for you to recommend (and have accepted) the services that trigger the earning of your commission, i.e. your ONLY source of remuneration...

    Advice to ManagementAdvice

    - As part of their training, SBA's should shadow call center employees for at least a few hours to familiarize themselves with how the initial appointment is "sold";
    - Similarly, call center employees should be better acquainted with the role and objectives of SBAs. Their scripts should be adjusted to CLEARLY explain to prospects what they can expect upon the visit by an SBA.
    - Per diem and allowable out of pocket expenses should be refunded PROMPTLY, preferably on a weekly basis;
    -Direct deposit, as opposed to check payments, should be the norm given that employees are on the road 5 days a week with little spare time to run to the bank to deposit or cash a much needed expenses check.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Totem Pole

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Global Resources

    Pros

    Complete training at corporate headquarters

    Cons

    New representatives are sent to failing businesses, thus unable to create business and climb corporate totem pole.

    Advice to ManagementAdvice

    Give new reps opportunities to succeed.

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  5.  

    Dishonest Ownership, Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrator  in  Buffalo Grove, IL
    Former Employee - Administrator in Buffalo Grove, IL

    I worked at Global Resources full-time for more than 10 years

    Pros

    They pay very good wages.

    Cons

    Whatever name they are using-IPA, ISI, Global Resources, GPS, ABS, ITA, STA, AAL....they're all run by a guy who has more lawsuits under his belt than the circuit court! Clients sue, the eeoc sued, and employees sued too. But no change in the behavior. Also they very often do not make payroll, so "mistakes" happen all the time where you don't get paid til the next day, or you get a check instead of direct deposit, and it comes with a made up excuse. They will be out of business if they don't clean up soon.

    Advice to ManagementAdvice

    Update business model to use technology and try being honest.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Hi pressure sales, low class supervisors, won't reimburse expenses!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst  in  Chicago, IL
    Former Employee - Senior Business Analyst in Chicago, IL

    I worked at Global Resources full-time for less than a year

    Pros

    Travel the country, meet small business owners

    Cons

    Everything else! Extreme high pressure sales tactics, telling business owners "what's it going to feel like going bankrupt and disappointing your family?"

    Often times you fly halfway across the country, spend time, your own money getting to a customer who doesn't really want to see you, who was high pressured into taking your appointment, and has NO INTENTION of spending time with you, and certainly doesn't want to spend 2 days letting you go through their books, ledgers, taxes, employee records, and interviewing spouses.

    Ultimately Global Resource's terrible reputation finds it's way into the customer's decision making and the customer practically throws you out of their business. Bottom line is that if a potential customer does the slightest google search on Global Resources, you WILL NOT MAKE A SALE! The customer is not going to make a $30k -$70k "impulse" decision from a company with such a horrible reputation. And there is no such thing of "I need a day to make this very expensive decision". The potential customer is never allowed to think about it, and your job isn't done unless the customer makes an on the spot decision to go ahead with an extremely expensive and risky consulting contract.

    At the point the customer asks you to leave, your supervisor will not allow you to leave the customer, and will resort to bullying, name calling, cursing & swearing, anything to keep you from leaving the customer....including refusing to book your return flight out of some god forsaken little town.

    If you're a professional, have pride in your work, believe in treating your clients with respect and professionalism then run away from this job offer! If you enjoy high pressure sales, belittling your customers, getting cursed at by your supervisor, threatened with abandonment a thousand miles from home, AND laying out your own personal money to experience all of that...then go ahead and swallow their offer to join a training class. I'm amazed that companies like this still exist in today's climate of full transparency. Guess it's still true that "there's a sucker born every minute" unfortunately I was one of them. Learn from my mistake and don't get suckered by these crooks!

    Advice to ManagementAdvice

    You'd better hope that the internet crashes when potential customers check out your references.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Do your research before working here or doing business with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst
    Former Employee - Senior Business Analyst

    I worked at Global Resources full-time for less than a year

    Pros

    There are a few folks who make a ton of money. So long as you don't mind selling your soul to do it.

    Cons

    No matter what level you are at, the ultimate product you are selling "consulting services", is subpar and not worth it for the client in almost every case. Like I said, do your research before working or doing business with this company. They have gone by many names SMS, Global Resources, ISI, and more. I resigned after only a short time. Which about 95% of people do. They will even share this with you.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    High turnover among Senior Business Analysts is for many reasons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst
    Former Employee - Senior Business Analyst

    I worked at Global Resources full-time for less than a year

    Pros

    Great meeting small business persons who need support to improve their business. The problem is that most can't afford the $295 per hour fee that the company charges for consulting services.

    Cons

    I am not sure if anyone is left from my class -- there were several dropouts before the training was completed and more during the following weeks on the road. To start, it is a financial investment on the employee's part: you must own or purchase a portable printer, laptop, and supplies before earning your first dollar. You are not fully reimbursed for travel expenses if you spend more than $100/ day (hotel, food, & car rental). Also you are expected to sell a minimum of 100 hours at $295 per hour consulting services, which is difficult for most of the business leads you are assigned to as a new GR analyst. The Business Analyst does not get paid anything for collecting the Business Analysis survey fee which could range from $300 - $1000.

    Don't rely on the title, it is misleading; the analytic skills are secondary. The primary skill needed for success as a business analyst is sales and an understanding of what the organization does during the consulting engagements. You will also need to bank your own expenses until the reimbursement checks start coming in. Continuing your job search may yield a higher return on your investment than accepting a no base salary sales job at GR.

    Advice to ManagementAdvice

    Good luck! High labor turnover is expensive and a sign of systemic organizational crisis.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 7 people found this helpful  

    This is not what you think It is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst  in  Chicago, IL
    Former Employee - Senior Business Analyst in Chicago, IL

    I worked at Global Resources as a contractor for less than a year

    Pros

    Can't think of not one.

    Cons

    This company lacks professionalism and it shows at the first sight of adversity.

    Advice to ManagementAdvice

    You need to overhaul how you treat employees and potential employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 7 people found this helpful  

    Don't Do It!

    Current Employee - Consultant PC Technician  in  Tulsa, OK
    Current Employee - Consultant PC Technician in Tulsa, OK

    I have been working at Global Resources as a contractor for less than a year

    Pros

    Worked overnight, which worked well while going to school.

    Cons

    I can't think of specifics, but everything else!

    Advice to ManagementAdvice

    Find another job...

  11. 8 people found this helpful  

    Stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Chicago, IL
    Former Employee - Business Analyst in Chicago, IL

    I worked at Global Resources full-time for less than a year

    Pros

    Can't think of any good things to say.

    Cons

    The Job title says Business Analyst but all they teach you is how to emotionally pressure the clients. Rather than doing a real financial analysis the job really is being a glorified sales person.

    The training you receive is more procedural and marketing oriented (they tell you it is like a mini MBA). You are sent to the field without much help. Your supervisor shouts at you and insults you.

    It is strictly commission based and involves intensive travelling at short notice. You feel unwelcomed at the clients place. You cannot give even a written report to the client.

    Most of the Analysts quit a short time after training. I was not fully reimbursed for my expenses.

    Please avoid this company. The company and its owner have a shady background. They have been under investigation in the past. Read the article from INC magazine and watch you tube videos.

    Advice to ManagementAdvice

    Treat your employees with respect.

    Doesn't Recommend
    Disapproves of CEO

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