Globalstar Reviews

Updated August 27, 2015
17 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.6
Rating Trends
Recommend to a friend
Approve of CEO
Globalstar Chairman & CEO James (Jay) Monroe III
James (Jay) Monroe III
6 Ratings

17 Employee Reviews

Sort: Popular Rating Date
  1. Customer Care Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Covington, LA
    Current Employee - Customer Care Representative in Covington, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Globalstar full-time (Less than a year)

    Pros

    Excellent initial training program - 6 weeks Co-workers are generally helpful and supportive Casual work environment Great benefits Decent pay Interesting to learn about satellite communications technologies

    Cons

    Management seems directionless Little or no feedback on job performance Conflicting expectations depending on which team lead or manager you ask No training beyond the 1st 6 weeks, even when directly requesting additional training for new/updated products from multiple managers No communication between departments No raises No attempts made for retention of best employees Very much a revolving door for employment Make sure to request the salary you need to live on before being hired, if you ask for a raise managements response invariably is "This obviously isn't the job for you...".

    Advice to Management

    Provide more opportunities for training to the CC reps. Especially those that are requesting it. Provide more feedback to employees of their performance and fulfillment of expectations as set out by management, don't save it up and blindside us with sudden firing. Show more interest in retaining your employees, don't ,make vague threats of how replaceable we are when we ask for a raise. Set clear expectations of performance and give timely feedback to employees of both good and bad performance.


  2. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy going, good salary, good team

    Cons

    Slow paced, until arbitrary due dates arise Location is terrible Needs more team collaboration


  3. If you like being treated like crap then this is the place for you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Covington, LA
    Current Employee - Anonymous Employee in Covington, LA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Globalstar (More than 3 years)

    Pros

    If you need a place to work in between your true calling than Globalstar maybe the place for you.

    Cons

    They under pay their employees. There is no room for growth within the company. Management does not care about its employees. They value outside contractors more then their own employees. They expect you to work all hours of the day at the lowest possible pay. Deadlines are never met. They are setting themselves up for failure.

    Advice to Management

    It appears that management in ALL departments love a suck up instead of a hard worker...I hope it comes back and bites you in the butt!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Globalstar full-time

    Pros

    It is interesting dealing with satellite communications.

    Cons

    The work environment is horrible. Managers, especially in IT, do not know how to treat their workers. They don't trust people to do the job they were hired to do. The place is a revolving door. After two years, the only people remaining is management. No raises. They do not keep their word on much.

    Advice to Management

    Anyone worth keeping will probably never want to stay there.


  6. Accounts Payable Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Payable Accountant in Covington, LA
    Former Employee - Accounts Payable Accountant in Covington, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Globalstar full-time (Less than a year)

    Pros

    Satellite communications is an interesting business. I learned a lot about accounts payable while working here.

    Cons

    The company was purchased by one man and moved to Louisiana to take advantage of tax breaks offered by Governor Jendal. They hired a great number of people initially, sent us all to California to be trained, but laid almost everyone off within the year and I haven't heard good things about them since! If you're looking for a stepping stone in your career...and don't mind working in a less than desirable environment...then you may consider working here to learn how international business transactions work...and you will learn something....however; if you're looking for longevity...retirement possibilities....etc....keep looking....this is not the place for you.

    Advice to Management

    Retain some people....and get your act together! You could be a great company to work for...if you start caring about your employees!


  7. Former employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Covington, LA
    Former Employee - Anonymous Employee in Covington, LA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Globalstar full-time (More than a year)

    Pros

    Most departments are hard-working and dedicated toward working for the good of the company.

    Cons

    No clear direction from managers/directors, or daily change in direction on major projects, which makes it hard to complete projects in a timely and effective manner. Director-level staff often does not have a good grasp of the day-today needs of lower staff to complete projects. Lots of dictatorship, not enough people actually doing the work. No raises; promotions are few and far between. Projects are given unrealistic deadlines, which causes chaos, high stress and mistakes.

    Advice to Management

    Director-level managers need to be held accountable for departmental failures, not the lower-level employees (as they are following the direction of the directors.) This seems obvious, but it appears to be a major flaw at this company.


  8. Helpful (2)

    Globalstar is reactionary, and no longer a leader in the field of satellite communications

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Covington, LA
    Former Employee - Anonymous Employee in Covington, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Globalstar full-time (More than a year)

    Pros

    Globalstar afforded me a unique opportunity to work with both b2b and b2c through its separate product lines.

    Cons

    There is a general lack of vision from management. Products are built on the back of far outdated technology with no clear vision towards future innovation.

    Advice to Management

    Management was never willing to lend a hand but always willing to take credit for projects that went well.


  9. GSAT experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Globalstar full-time (More than a year)

    Pros

    Work with some great people throughout the company, both in Milpitas and around the world. I saw a lot of people doing creative things and working hard.

    Cons

    The Director level seems to be a bit cut throat. Some directors are not interested in doing it right they only listen to family. A facebook post was made stating that IT department was not interested in considering military veterans, only college grads.

    Advice to Management

    Watch what is happening in some departments and notice how people don't stay long.


  10. Great co-workers, but awful company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Covington, LA
    Current Employee - Anonymous Employee in Covington, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Globalstar full-time (More than a year)

    Pros

    friendly people, some people really want to be a great place to work (but unfortunately none of the people are in management positions), standard pay and benefits

    Cons

    no raises, no clear road map for the company, directors of departments have no accountability for their departments and often do not even show up to work, the environment is department v. department (not a collaborative environment, mostly due to attitudes of upper management), nepotism and favoritism run rapid in this organization

    Advice to Management

    create peer reviews for managers/directors, hr should create a company/team environment, let employees anonymously rate their supervisors on a quarterly or an annual basis.


  11. Very satisfying technical work opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great experience doing many different thingd

    Cons

    Management's view of the value of their employees is very poor

    Advice to Management

    Treat your employees better lest you will continue to loose them all



Showing 17 of 17 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.