GoDaddy Reviews in Phoenix, AZ

Updated September 3, 2014
Updated September 3, 2014
272 Reviews
3.1
272 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GoDaddy CEO Blake Irving
Blake Irving
101 Ratings

Review Highlights

Pros
  • Great Benefits (Although it will take you at least 90 days to get them) (in 24 reviews)

  • Good hourly base pay, good benefits if you're single (in 24 reviews)


Cons
  • Transitioning from the call center to corporate is extremely difficult to do (in 18 reviews)

  • Though, given the amount of time it's been since I was there - that may have changed (in 6 reviews)

More Highlights

171 Employee Reviews Back to all reviews

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  1.  

    One of the BEST places I've ever worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at GoDaddy full-time for more than 3 years

    Pros

    I wake up every morning energized to come to work at GoDaddy - I feel like I have the BEST job in the world because of the way my manager makes me feel. I am empowered, supported, and given the tools and development I need to succeed and given the freedom to make mistakes (although I try to avoid them when I can!). I learn from everything and I am given the latitude to try new things. I love working at GoDaddy because of the challenging work and the PEOPLE. Our culture here is fun and the people are like family to me. I am always learning and constantly growing because of our amazing culture and the people here are supportive, fun, and intelligent. I am ALL IN because of the amazing culture, the opportunities to learn and grow, and because of the people. Great job opportunities. The culture and values at GoDaddy are positive and inspiring - we're here to make an impact and I feel a sense of pride.

    Cons

    We are still building our internal infrastructure - so we're scrappy - kind of like a start-up at scale. It's cool because you can make an impact and not feel like a COG in a wheel at a bigger tech company. GoDaddy still has a smaller-start-up feel - which I love.

    Advice to ManagementAdvice

    Continue to listen to employees and focus on creating an employee-first culture. I love it here and hope that we continue to live our values and share our awesome culture with the world.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    ...:::BEST PLACE I'VE EVER WORKED 2 years now:::...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Representative  in  Tempe, AZ
    Current Employee - Billing Representative in Tempe, AZ

    I have been working at GoDaddy full-time for more than a year

    Pros

    Six Figure income as a billing rep! Amazing benefits, spiffs and contests/prizes. Great bosses. Casual dress code. This is a once in a lifetime place to work...that's how good it is!

    Cons

    Just waiting to move into our new building.

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Recommends
    Positive Outlook
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound Sales and Support  in  Tempe, AZ
    Former Employee - Inbound Sales and Support in Tempe, AZ

    I worked at GoDaddy full-time for more than 5 years

    Pros

    Amazing place to work for people looking for a long term position you can grow into.

    Cons

    Upper management is very cliquey

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Best company I have ever worked for bar none.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Development Team  in  Scottsdale, AZ
    Current Employee - Customer Development Team in Scottsdale, AZ

    I have been working at GoDaddy full-time for more than 10 years

    Pros

    Fresh to the company there is as much training in whatever discipline you chose after 90 days.

    Cons

    Sometime customers are unclear as to our level of support and they don't realize we want to provide them with the highest level of support possible.

    Recommends
  6.  

    Good Pay & Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support and Sales Representative  in  Tempe, AZ
    Former Employee - Technical Support and Sales Representative in Tempe, AZ

    I worked at GoDaddy full-time for more than a year

    Pros

    The pay starts at $15 per hour (not many can compete with that) The benefits are fully paid from day one. Usually a few shifts to choose from. Great holiday party. People are pretty great. Good vibes.

    Cons

    Everyone works 1 weekend day, but that's common with most companies. Call center so it's back to back calls. Gets draining after a while. Not a fan of being a sales rep & tech support. those should be separate in my opinion. Training is okay. They teach you a little bit about the products. Hated the hosting calls. Nothing like that was taught in training. You kind of have to learn as you go.

    Recommends
    Neutral Outlook
  7. 3 people found this helpful  

    Fun company, lots of benefits but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Sales and Service Consultant  in  Scottsdale, AZ
    Current Employee - Internet Sales and Service Consultant in Scottsdale, AZ

    I have been working at GoDaddy full-time for less than a year

    Pros

    The cool thing about this job is that unlike most call centers they dont give you a script. You can pretty much direct the call however you'd like. They also have what seems to be a very good incentive plan.

    Cons

    This job sounds great on paper but after working here for a month I realize its not all that its cracked up to be. This is the first job Ive had working in a call center. They provide a month of training but only about ten days of it is with your trainer and the remainder of the training they have you on the phones as an attempt to "give you a feel of the real thing" However, upon the completion of training and starting my actual shift, I quickly realized things were alot different when you were doing the real thing. First off, if you're working in the inbound department you have to deal with tech calls all day. The idea is someone calls in with a tech problem and you are expected to somehow turn that around and make it into a sale. As a new employee, I sometimes become frustrated with the tech questions people call in with for two reasons. One being that I dont feel I had suffiencient training to enable me to assist some customers with confidence. In training they literally have told me,"If you dont know the answer just tell the customer you are going to review their account while you place them on a brief hold, and then freak out, and come ask someone". Which brings me to part two, whenever I dont know the answer I attempt to ask my supervisor who looks at me like Im a complete moron, its as if he expects me to know all the tech stuff when no one has even taught it to me. SELL, SELL, SELL. Thats all they seem to care about. I've literally had my supervisor refuse to answer a question I have until I load a product into the customers shopping cart to offer them. Not very helpful when Im busy stressing over a tech problem.

    Advice to ManagementAdvice

    I suggest spending more time in training going over technical things and less time on phones.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Amazed I made it this long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Tech Support and Sales  in  Gilbert, AZ
    Current Employee - Inbound Tech Support and Sales in Gilbert, AZ

    I have been working at GoDaddy full-time for more than 3 years

    Pros

    Great benefits, 6 weeks time off (if you can get the time off approved), very liberal dress code, lots of opportunity for overtime,

    Cons

    Very sales focused through out the organization, lack of career development, lack of accountability for supervisors, the call center floor is dark, poor ventilated with no windows.

    Advice to ManagementAdvice

    look at improving the physical environments especially the Gilbert call center, start promoting a technology driven culture instead of a "used car sales" atmosphere

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    The best job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Phoenix, AZ
    Current Employee - Sales Representative in Phoenix, AZ

    I have been working at GoDaddy full-time for more than 3 years

    Pros

    Great environment for growth in many aspects, fair and equal opportunity to contribute and move up the ladder. AMAZING PAY, if you preform well (very sales driven). Laid back environment with FANTASTIC benefits.

    Cons

    Work facilities could use some improvement however they are currently working on getting that fixed by creating a new location.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO

    GoDaddy Response

    Aug 15, 2014Customer Care Talent Acquisition Director

    Thank you for the praise and we're glad that it's been an awesome experience for you. Having a great place to work is super important to us and we'll have that new location ready to go before you ... More

  10.  

    Not a designers dream....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Website Designer  in  Gilbert, AZ
    Former Employee - Website Designer in Gilbert, AZ

    I worked at GoDaddy full-time for more than a year

    Pros

    Great benefits, environment, food, and perks. Worked with some very talented developers and designers who inspired me everyday. There is definitely a light feeling at work and the days can go by fast because its so busy.

    Cons

    Although I have heard its changing, I was poorly under paid, and management was worthless. Often management is hired externally, when they need to hire from within. There is really no opportunity to grow or move up, and they are cutting all corners before IPO

    Advice to ManagementAdvice

    Get rid of Web site builder...... Do real web design, give credit to the behind the scenes people and not just they're management.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Current Employee in Customer Sales and Support. I have been here a year and a half.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Sales and Service Consultant  in  Gilbert, AZ
    Current Employee - Internet Sales and Service Consultant in Gilbert, AZ

    I have been working at GoDaddy full-time for more than a year

    Pros

    If you enjoy being chained to your desk and on the phone 82% of every day (emailing customers counts against this), have no morals, go home feeling good about screwing not only your peers, but the customers over, and would put yourself in the same category as the slimiest used car salesman, then this is the place for you.

    Cons

    This job is very stressful. I leave the office exhausted daily. I left a good job to come to Godaddy under false pretenses. I was told it was a fun environment and I would make 20K more. It was a fun environment and I did make more for the first few weeks. Since they brought in new leadership to bring about the IPO things have gone downhill quickly. They have lowered our pay three times since I started. The last pay decrease we had a meeting with our director he praised us for having record sales numbers. In the next breath he told us that because we exceeded sales goals we also exceeded payroll budget because we are paid on commission. Instead of increasing payroll budget the decision was made to decrease our pay by 20%. When we brought up or concerns he said that the top reps will only miss out on $1K per paycheck and that he is OK with that. He said that those who do not like it can go find a different job that pays the same, inferring that we are not qualified. Well Tom, if godaddy hired you to push out all of your best people, the people that made godaddy what it is, and bring morale to the depths of despair, then you should get a raise sir. That is if the budget allows for it...

    Advice to ManagementAdvice

    Prepare yourselves for a bumpy ride. Morale is in the toilet and everyone that I talk to is looking for a new job. I wasted a year and a half trying to stick it out, hoping that things would go back to the way they were before when Parsons ran the place, but I can't wait any longer. I found that better job and my last day is tomorrow. I won't be the last good rep that is lost to greener pastures.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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