GoDaddy Reviews in Phoenix, AZ

Updated September 19, 2014
Updated September 19, 2014
274 Reviews
3.1
274 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GoDaddy CEO Blake Irving
Blake Irving
102 Ratings

Review Highlights

Pros
  • Great Benefits (Although it will take you at least 90 days to get them) (in 24 reviews)

  • Good hourly base pay, good benefits if you're single (in 24 reviews)


Cons
  • Transitioning from the call center to corporate is extremely difficult to do (in 18 reviews)

  • Though, given the amount of time it's been since I was there - that may have changed (in 6 reviews)

More Highlights

172 Employee Reviews Back to all reviews

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  1.  

    Good Opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales and Support  in  Scottsdale, AZ
    Current Employee - Inbound Sales and Support in Scottsdale, AZ

    I have been working at GoDaddy full-time for less than a year

    Pros

    Great work environment; money is good for the amount of work; upward mobility

    Cons

    Work a lot of holidays; 24/7 company, so you work odd shifts, sometimes overnight

    Advice to ManagementAdvice

    Improve product

    Recommends
    Positive Outlook
    Approves of CEO
  2. 7 people found this helpful  

    Great benefits, frustrating culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior .NET Developer  in  Scottsdale, AZ
    Former Employee - Senior .NET Developer in Scottsdale, AZ

    I worked at GoDaddy full-time for more than a year

    Pros

    GoDaddy was an exciting place to work. The benefits (vacations, medical, etc) were among the best of any company in the nation. I got an MSDN account. The pay was very competitive. The Christmas party was always spectacular. And in my team's case the quarterly team bonding experience was pretty nice. Most of the more general organizational facets of the company such as the HR orientation process, IT getting software installed, and having a system of collaboration were pretty solid. Celebrating its successes, GoDaddy was full of surprises. One time they even brought a marching band to stomp through the offices while we were working.

    Cons

    All the pros don't make up for how frustrating the experience was for me as a developer.

    The company grew a few years ago very, very fast, so people who had no business being in senior management--some of whom were incredibly crass in demeanor and somehow that looked good on them to the top brass--ended up in senior management, and people who were already in senior management likewise had their egos stroked in seeing the company explode in success those years ago. Technical executives had very little technical understanding of the technical decisions they regularly made. There seemed to be little appreciation among the leadership for practicing humility. One week I sat in a room adjacent to a very senior technical executive and he would be yelling cuss words at the top of his lungs all day long, apparently in "conversations" with people on the phone.

    We had desktop computers, no laptops, as we were adamantly discouraged from taking our work home (although we could remote in from our personal computers at home at night).

    The internal enforcement of security was an absolute nightmare, probably the worst part of the experience of working there. I couldn't even so much as check for current drivers for my computer on Dell's web site without the head of security e-mailing me asking me what the heck I was doing on Dell's FTP server. Social networks like Facebook were banned, any attempts to try to access caused an alert to a senior manager. Visiting the call center with an iPad or other laptop/tablet device in hand would get me stopped at the door as some security jerk would start yelling at me red-faced for attempting to enter the call center with such a device in hand, even though I was entering to meet with individuals who were going to be working with me to develop software for said device.

    All outgoing e-mails even to HR were closely monitored by my own boss.

    The amount of red tape and waiting involved in setting up servers and the impossibility of arranging for a debugging environment that more than slightly approximates just one of the production servers made it impossible to produce a stable product. I had to beg for many months, well over a year, to upgrade my workstation computer from Windows XP, even as we were developing locally but deploying the product to Windows Server 2008 (at the time).

    Bugs we had triaged were piling up but every time a new set of bugs were found by customer service *those* bugs ended up taking priority. Older bugs rarely got fixed and architectural design flaws that created so many bugs to begin with couldn't be readily addressed. Refactoring was completely disallowed; the biases of QA managed the development decisions and not the other way around.

    Egos both among senior management and among developers who had seniority was overwhelming; one group of developers had a hissy fit that our team was not using their several years old, home-grown, undocumented data architecture, built for another time and even under an old abandoned company name.

    The usual rules of brown-nosing and very long term seniority were the only means to see the hope of climbing a ladder. Most people who were actually "senior" were employees before the company's big boom, and that was it, no more promotions to be had, promotion is not measured on whether you know your stuff and/or can lead well but rather whether you were there in those early days and/or you kiss up well. Most leadership role opportunities were made by someone being promoted or fired and were usually filled by in-house candidates on the basis of being "yes men".

    Advice to ManagementAdvice

    Separate your call centers from the other work forces. Separate them both physically and in how they are treated. Call centers might hire near-minimum-wage workers, but developers who are already approaching or have reached six digit salaries do not need to be treated like criminals; seriously, lighten [the hell] up on the security and Big Brother behavior.

    Let those who are hired to be technically minded make the technical decisions and stop getting in their way; better yet, learn more, a lot more, about the technology they are paid to utilize and implement so that whatever decisions you do make don't make you look like a total jackass.

    QA's job is to validate the work of the developer, not to make development decisions; don't let QA block developers from refactoring code; rather, work with the team to ensure that clean-ups and code improvements are palatable, and encourage developers to apply basic refactoring conventions in the areas of code they are tasked to work in.

    Give employees a private channel of communication to HR free from bosses' perusal such as a web page with a textarea input that is a truly secured message.
    HR: In addition to providing a truly respectable secure channel of employee communication regarding their bosses, give complaining employees more advice for interpersonal and professional success rather than proxying the complaint to the boss or responding with publishing more rules and regulations. Also, the last buck in hiring stops with you, stop allowing unqualified personnel to climb the ladder and sit in roles they have no business sitting in.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support & Sales  in  Tempe, AZ
    Former Employee - Technical Support & Sales in Tempe, AZ

    I worked at GoDaddy full-time for more than a year

    Pros

    Good starting pay, Laid back environment.

    Cons

    TOO focused on sales at times and forget the technical support portion of job.

    Advice to ManagementAdvice

    Focus a little bit more on the technical support aspect, not just sales.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Very happy, and couldn't be more excited about recent changes...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at GoDaddy full-time for more than 8 years

    Pros

    Management believes in me and trusts me. Dynamic — it's impossible to be bored.

    Cons

    Direction, particularly from the older regime, can be somewhat shortsighted and not play to the more important long game.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    The people, culture, internal opportunities were great but the job was not right for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound Sales and Support  in  Tempe, AZ
    Former Employee - Inbound Sales and Support in Tempe, AZ

    I worked at GoDaddy full-time for less than a year

    Pros

    Positive team members, fun atmosphere, decent equipment (monitors, computers, headsets), overtime available, regular feedback, concerned managers, paid time off, significant daycare benefit, constant internal job postings.

    Cons

    Daily sales expectations, insufficient training provided (learn as you go philosophy, not your job to fix all customer issues attitude), schedule changes with very little notice, constantly working in high call queue, shared cubicles, not enough time afforded off phones for product training and development.

    Advice to ManagementAdvice

    Be proactive at capturing employees' strengths and putting them in areas where they can be most successful rather than seeing them struggle in their present circumstance until they either fail and quit or get fired or manage to be proficient at it before moving them around.

    Recommends
    Positive Outlook
  7.  

    Used to be good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Website Designer  in  Scottsdale, AZ
    Current Employee - Website Designer in Scottsdale, AZ

    I have been working at GoDaddy full-time for more than 5 years

    Pros

    $2 lunch (Although it is crappy food),

    Cons

    Unrealistic goals in design department, No sense of leadership, Poor quality designs, no ongoing training, Very restrictive website builder.

    Advice to ManagementAdvice

    This department has lost more than half of its staff in the last 12 months because of really bad management and low pay. Just shut down department if you are not willing to be a competitor in the workplace or you will continue to lose people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Cronyism & Lack of Integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Manager  in  Phoenix, AZ
    Current Employee - Software Development Manager in Phoenix, AZ

    I have been working at GoDaddy full-time for more than 3 years

    Pros

    Pay is good, benefits are still pretty good

    Cons

    Any job worth having is handed out to friends of the C-suite. Rare internal hires are poached, not posted for anyone to apply. HR makes big promises but does just about nothing other than recruit & fire (oh, and change their name to "People Ops".) The common thinking seems to be that if you're not from Silicon Valley you must be an idiot. Executives are too busy having offsite meetings to actually recognize that they're not making the changes they think they are.

    Advice to ManagementAdvice

    Grow up.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    If Sex didn't sell how would Godaddy have been successful?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer  in  Scottsdale, AZ
    Former Employee - Network Engineer in Scottsdale, AZ

    I worked at GoDaddy full-time for more than 3 years

    Pros

    A nice job to have on your resume

    Cons

    You have to actually have worked there to be able to put Godaddy on your resume.

    Advice to ManagementAdvice

    Keep your current course because failure is an option now that Bob Parson's is gone. Bob new how to keep a constant flow of new crappy products that customers would buy thinking it would help their business. Fortunately for Godaddy the average customer just bought things because the checkout process is impossible to navigate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great for a young snake-oil salesperson.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Sales and Service Consultant  in  Scottsdale, AZ
    Former Employee - Internet Sales and Service Consultant in Scottsdale, AZ

    I worked at GoDaddy full-time for more than 3 years

    Pros

    Pay is good, perks and benefits are good.

    Cons

    Glued to the telephone and often micro-managed.

    Advice to ManagementAdvice

    Look more to promote from within.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Tech/Sales Support Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech/Sales Support Call Center  in  Gilbert, AZ
    Former Employee - Tech/Sales Support Call Center in Gilbert, AZ

    I worked at GoDaddy full-time for more than a year

    Pros

    Loved the Team, calls were non stop but overall easy to help.

    Cons

    Call very seldom slowed down to help catch up your side work.

    Advice to ManagementAdvice

    Give more Kudos as deserved and more spiffs to the workers less to management.

    Recommends
    Positive Outlook
    Approves of CEO

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