GoDaddy

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GoDaddy Reviews in Phoenix, AZ

Updated December 20, 2014
Updated December 20, 2014
310 Reviews
3.1
310 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GoDaddy CEO Blake Irving
Blake Irving
124 Ratings

Review Highlights

Pros
  • Great Benefits (Although it will take you at least 90 days to get them) (in 31 reviews)

  • Good hourly base pay, good benefits if you're single (in 23 reviews)


Cons
  • Transitioning from the call center to corporate is extremely difficult to do (in 24 reviews)

  • They spend an inordinate amount of time on HR processes and studies only to throw much of the data away; again perception (in 6 reviews)

More Highlights

189 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    One of the hardest, but most satisfying jobs I ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Tempe, AZ
    Former Employee - Manager in Tempe, AZ

    I worked at GoDaddy full-time (more than 3 years)

    Pros

    I had the ability to affect change on a grand scale and significant opportunity for career advancement. In 2010 the COO was 3 levels above me and KNEW me and the members of my groups. Figuring out how to work with such a huge environment was challenging and I had ample chance to feel accomplished.

    Cons

    Part of GoDaddy's success was that the highest levels took a deep interest in what was happening bellow them. This has it's plusses, but it negatively affected in that every level of my chain of command directly contacted me for information, often the same. Raises were not given with promotions, I received very nice merit increases with review process and one market increase, but still ended my time significantly under salary for my role.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Good company but still having growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SOC Analyst in Scottsdale, AZ
    Current Employee - SOC Analyst in Scottsdale, AZ

    I have been working at GoDaddy full-time (more than 5 years)

    Pros

    Things are slowly moving towards a more structured approach way of handling things. In the past there often seemed to be very little long range planning involved when it came to products. This is gradually improving under the guidance of recent additions to our executive team.

    Cons

    There is still a long way to go, especially when it comes improving outdated processes. I am also a little concerned that in the eagerness to remake our public image, we are becoming a clone of other big companies.

    Advice to ManagementAdvice

    Reward the workers who do well, and drop more of the dead weight.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Exhilarating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at GoDaddy full-time (less than an year)

    Pros

    The people are great, execs have passion, nothing but excitement and enthusiasm emanates from within
    Having worked in the high-tech industry for 20+ years, only now have I felt empowered

    Cons

    Internal tools a little wonky

    Advice to ManagementAdvice

    Breath of fresh air

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great culture, great values and love the management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound Sales and Support in Tempe, AZ
    Former Employee - Inbound Sales and Support in Tempe, AZ

    I worked at GoDaddy full-time (more than an year)

    Pros

    Multiple shifts, multiple departments and job positions make for great advancement opportunities if you apply yourself to your job and take pride in what you do. Pay is above industry average and PTO plans are very generous; management in the department works with their employees for PTO requests if the system automatically rejects them. Atmosphere is fun, although the work is hard, you do feel a sense of accomplishment at the end of the day and that you made a difference.

    Cons

    Their PTO management is horrible b/c of the system they use to manage people taking time off and their preset "max" for each department, which is set arbitrarily. You will only get your PTO for vacation approved if you are more senior or work something out with your department manager.

    Advice to ManagementAdvice

    Get rid of your PTO management section - their archaic policies are the reason I looked for another job in the first place. Either increase your max allowable for PTO use depending on department or allow top performers more priority to get PTO requests approved.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Interesting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Development Team in Gilbert, AZ
    Former Employee - Customer Development Team in Gilbert, AZ

    I worked at GoDaddy full-time (more than 8 years)

    Pros

    The starting pay was good for the time , but i believe itr may have been lowered since i worked there. Good benefits. Hiring process may be a bit awkward with multiple tests include a skill and some sort of standardized hiring test, but i understand its fairly easy to pass. Holiday parties are huge and usually a fun time, plenty of vacation and

    Cons

    When i was hired I was told it was for tech support and once i was a week in it was clear it was sales based, so just be aware. you will be given enough time to pick up the swing of things but if you really don't want to do sales then any of the entry level positions aren't for you.

    requirements and procedures used to constantly change, but with new investors things may have changed

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Used to have a great vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Scottsdale, AZ
    Former Employee - Project Manager in Scottsdale, AZ

    I worked at GoDaddy full-time (more than 5 years)

    Pros

    Good benefits, Office Culture, and Compensation

    Cons

    Absolutely HORRIBLE management, especially on the CareCenter side. No one know how to manage people or make any change on doing whats right for the customer

    Advice to ManagementAdvice

    Fire the whole CareCenter upper management. Hire people that didn't get the job because they've been there the longest or that they kissed TW rear on the way up. Hire people that will make the change to better support the customer and the people on the teams

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    So glad to have left

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Professional in Scottsdale, AZ
    Former Employee - IT Professional in Scottsdale, AZ

    I worked at GoDaddy full-time (more than an year)

    Pros

    The health insurance premiums and co-pays are a little better than market. The two dollar lunches are good and you can buy food as you leave for the day which makes for an inexpensive family meal.

    Cons

    So many things to write that there is not enough space. Managers are picked on the basis of who has been there the longest. There are constant insults being hurled in order to meet unrealistic deadlines. Annual reviews are pure fiction. In order to save money everyone is rated low. People leave like the place is on fire but there is no effort to replace them. They treat you the best when you give your notice in hopes that you will stay. The thing is many would have stayed had they been treated better all along.

    Advice to ManagementAdvice

    Be more tolerant of people who have backgrounds and beliefs that are different than yours. Work on getting better benefits for all employees such as life insurance that is not 4 times more expensive than any other company in the industry. How many years does it take to call an insurance company and ask for a quote? Don't beat your employees down and then wonder why they leave. The only ones who will stay are those who can't find a job elsewhere.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Intense atmosphere

    Former Employee - Inbound Sales and Support in Gilbert, AZ
    Former Employee - Inbound Sales and Support in Gilbert, AZ

    I worked at GoDaddy full-time

    Pros

    The company does a great job of offering lots of prizes and incentives.

    Cons

    I felt like I was working in the cube farm.

  10. 1 person found this helpful  

    Good job to fill a temporary void but don't expect to advance or not have to sell your soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Hosting Services in Gilbert, AZ
    Current Employee - Professional Hosting Services in Gilbert, AZ

    I have been working at GoDaddy full-time (more than an year)

    Pros

    Great pay! Great Benefits! In recent times they have allowed more wiggle room to advance into different departments as well.

    Cons

    High sales expectations. If you do not sale you will get fired. Company put more strict guidelines that make it harder to make a "bonus" and have a person stay on the phone for their whole shift minus a lunch and break. Unless you are a natural born salesperson I wouldn't reccomend this job to you

    Advice to ManagementAdvice

    Management is really caring but I believe that the days of saying making a certain sales numbers or get fired are over. Also open more job positions that don't require sales. If people seen that there was a future with GoDaddy they might not quit or get discouraged showing up to a futureless job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    READ ALL THE 1 STAR REVIEWS, They Are 100% TRUE! Sorry Bob Parsons sold out!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Sales and Support in Gilbert, AZ
    Current Employee - Customer Sales and Support in Gilbert, AZ

    I have been working at GoDaddy full-time (more than 5 years)

    Pros

    Weeks of vacation you can never use.

    Cons

    The list of the ways you can get fired or laid off are very long. Not selling enough, on your free tech calls, being sick to much, reporting management to HR, customers make up lies about you when you do not help them build their free website or if you can not fix the broke products which are broke because of down servers, things beyond a reps control, long commute, because they will not let you work at the office that is close to you, small dirty cubicles, you get the idea.

    Advice to ManagementAdvice

    None, because they are not willing to listen to the lowly 24/7 365 days a year sales and support reps that keep their company running.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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