GoDaddy Reviews

Updated August 28, 2014
Updated August 28, 2014
268 Reviews

3.0
268 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GoDaddy CEO Blake Irving
Blake Irving
98 Ratings

Review Highlights

Pros
  • Great Benefits (Although it will take you at least 90 days to get them) (in 24 reviews)

  • Good hourly base pay, good benefits if you're single (in 24 reviews)


Cons
  • Transitioning from the call center to corporate is extremely difficult to do (in 18 reviews)

  • Though, given the amount of time it's been since I was there - that may have changed (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound Sales and Support  in  Tempe, AZ
    Former Employee - Inbound Sales and Support in Tempe, AZ

    I worked at GoDaddy full-time for more than 5 years

    Pros

    Amazing place to work for people looking for a long term position you can grow into.

    Cons

    Upper management is very cliquey

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    The Best Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support and Sales Representative  in  Hiawatha, IA
    Current Employee - Technical Support and Sales Representative in Hiawatha, IA

    I have been working at GoDaddy full-time for more than a year

    Pros

    Great pay and benefits, environment for growth, Management is always looking for ways to help us grow and improve

    Cons

    additional in depth training would help.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best company I have ever worked for bar none.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Development Team  in  Scottsdale, AZ
    Current Employee - Customer Development Team in Scottsdale, AZ

    I have been working at GoDaddy full-time for more than 10 years

    Pros

    Fresh to the company there is as much training in whatever discipline you chose after 90 days.

    Cons

    Sometime customers are unclear as to our level of support and they don't realize we want to provide them with the highest level of support possible.

    Recommends
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  5.  

    Good experience despite being in their inaugural internship program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering Intern  in  Sunnyvale, CA
    Former Employee - Software Engineering Intern in Sunnyvale, CA

    I worked at GoDaddy as an intern for less than a year

    Pros

    Sunnyvale office is awesome - free catered lunch, snacks and drinks for days!
    Opportunity for leadership even as an intern, and free trips to the company headquarters in Arizona to meet/hear from company execs
    Flexible team, ability to work from home, and choose your own projects/tasks

    Cons

    The team was a bit new to interns and what we were capable of, and it took a while (half of my internship) to really find tasks that were most appropiate to me.
    Development cycles at least in my team were fast but a bit too heavy on the planning.
    Spotty integration with the engineers themselves

    Advice to ManagementAdvice

    Take more initiative in fleshing out what an internship should look like before the intern arrives (what type of problems they should have, what sort of projects are appropriate, a timeline of tasks/bugs to get familiar with the code base). Whether the internship is well suited for a potential intern is his/her decision to make - but an undefined internship will leave too many open ends that end up not helping either side.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent for the right person!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales and Support  in  Hiawatha, IA
    Former Employee - Customer Sales and Support in Hiawatha, IA

    I worked at GoDaddy full-time for less than a year

    Pros

    GoDaddy has a lot of amazing and competitive benefits. Number one, they pay for your health care! What company honestly does that? Hardly no one. Vacation, commission, PTO, and so one. Also they have great opportunities to move up in the company, even within your first 6 months! Plus, they know how to really throw an amazing holiday party!

    Cons

    If you don't like a work environment that has you sitting in front of computer, on the phone and inside a cubicle for 40 hours a week, this job isn't for you! Also, if you are someone who doesn't like jumping through security hoops and has a hard time dealing with difficult customers, don't even think about it.

    Advice to ManagementAdvice

    Make sure if an employee needs help and has been assigned a coach, make sure that coach is worth while and attentive. The company invests a lot into each employee and when one doesn't get the help they are promised, it is hard to do the job correctly.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good Pay & Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support and Sales Representative  in  Tempe, AZ
    Former Employee - Technical Support and Sales Representative in Tempe, AZ

    I worked at GoDaddy full-time for more than a year

    Pros

    The pay starts at $15 per hour (not many can compete with that) The benefits are fully paid from day one. Usually a few shifts to choose from. Great holiday party. People are pretty great. Good vibes.

    Cons

    Everyone works 1 weekend day, but that's common with most companies. Call center so it's back to back calls. Gets draining after a while. Not a fan of being a sales rep & tech support. those should be separate in my opinion. Training is okay. They teach you a little bit about the products. Hated the hosting calls. Nothing like that was taught in training. You kind of have to learn as you go.

    Recommends
    Neutral Outlook
  8.  

    Fun & energetic company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoDaddy as an intern

    Pros

    Working at GoDaddy was always fun and exciting. It is a fast-paced quirky environment where your ideas are valued.

    Cons

    There were no cons for me working at GoDaddy.

    Advice to ManagementAdvice

    Keep doing what you are doing!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    The best job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Phoenix, AZ
    Current Employee - Sales Representative in Phoenix, AZ

    I have been working at GoDaddy full-time for more than 3 years

    Pros

    Great environment for growth in many aspects, fair and equal opportunity to contribute and move up the ladder. AMAZING PAY, if you preform well (very sales driven). Laid back environment with FANTASTIC benefits.

    Cons

    Work facilities could use some improvement however they are currently working on getting that fixed by creating a new location.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO

    GoDaddy Response

    Aug 15, 2014Customer Care Talent Acquisition Director

    Thank you for the praise and we're glad that it's been an awesome experience for you. Having a great place to work is super important to us and we'll have that new location ready to go before you ... More

  10. 1 person found this helpful  

    Great people, but a lot of pressure to sell.

    Former Employee - Customer Development Team
    Former Employee - Customer Development Team

    I worked at GoDaddy full-time

    Pros

    Great people, great benefits, and competitive pay.

    Cons

    The customer development is all about sales numbers. If you are not a sales person who is comfortable with pushing products over the phone, this is not for you.

  11. 2 people found this helpful  

    Fun company, lots of benefits but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Sales and Service Consultant  in  Scottsdale, AZ
    Current Employee - Internet Sales and Service Consultant in Scottsdale, AZ

    I have been working at GoDaddy full-time for less than a year

    Pros

    The cool thing about this job is that unlike most call centers they dont give you a script. You can pretty much direct the call however you'd like. They also have what seems to be a very good incentive plan.

    Cons

    This job sounds great on paper but after working here for a month I realize its not all that its cracked up to be. This is the first job Ive had working in a call center. They provide a month of training but only about ten days of it is with your trainer and the remainder of the training they have you on the phones as an attempt to "give you a feel of the real thing" However, upon the completion of training and starting my actual shift, I quickly realized things were alot different when you were doing the real thing. First off, if you're working in the inbound department you have to deal with tech calls all day. The idea is someone calls in with a tech problem and you are expected to somehow turn that around and make it into a sale. As a new employee, I sometimes become frustrated with the tech questions people call in with for two reasons. One being that I dont feel I had suffiencient training to enable me to assist some customers with confidence. In training they literally have told me,"If you dont know the answer just tell the customer you are going to review their account while you place them on a brief hold, and then freak out, and come ask someone". Which brings me to part two, whenever I dont know the answer I attempt to ask my supervisor who looks at me like Im a complete moron, its as if he expects me to know all the tech stuff when no one has even taught it to me. SELL, SELL, SELL. Thats all they seem to care about. I've literally had my supervisor refuse to answer a question I have until I load a product into the customers shopping cart to offer them. Not very helpful when Im busy stressing over a tech problem.

    Advice to ManagementAdvice

    I suggest spending more time in training going over technical things and less time on phones.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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