GoDaddy Reviews

Updated August 28, 2015
438 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

438 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (5)

    Aggressive sales, not much customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Sales and Service Consultant in Tempe, AZ
    Current Employee - Internet Sales and Service Consultant in Tempe, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    The salary, benefits, and atmosphere in the Tempe location is good. On site cafe, gym is awesome, and the toys to play with are really cool too.

    Cons

    Supervisors are focused on sales, they look at how much you bring in to determine how far you can move up in the company, not always looking at other factors. Their schedule offerings are awful and their training is not the best before they put you out on the floor to take calls.

    Advice to Management

    Update your equipment and systems, and get rid of that sales heavy culture, focus more on servicing the customer.

    GoDaddy Response

    Aug 10, 2015 – Director

    Thank you for your feedback. We are always looking to improve the culture and employee/customer experience. Moving up in the company as big and diverse as GoDaddy has always been a challenge to date ... More


  2. Helpful (5)

    Good Company, Employees Deserve better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Sales in Gilbert, AZ
    Former Employee - Outbound Sales in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy (More than 3 years)

    Pros

    Lots of contests, Continuous Training, Early Earning potential, Healthy lunch program, Cool Christmas party, Nice new tempe az location

    Cons

    Favoritism is rampant, Departmental bonus payout limits, Management Turns A blind eye to an outdated CRM full of glitches. Ever increasing utilization standards

    Advice to Management

    respect the employees they are what drives the company. they are why the company has a great reputation in the valley as it is now.


  3. Helpful (6)

    Was good but is on a decline

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Development Team in Mesa, AZ
    Current Employee - Customer Development Team in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great benefits and the people are always nice. The job itself isn't anything to stress about and is pretty easy for the most part. The Godaddy culture of laid back is always nice.

    Cons

    The company is moving further and further away from it's laid back have fun culture, and is shifting into a sales driven cal center environment that doesn't care about it's employees as much. The pay is still decent but I feel it is starting to get capped.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (9)

    Inbound sales and support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gilbert, AZ
    Current Employee - Anonymous Employee in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at GoDaddy (More than 3 years)

    Pros

    Free health benefits. I have to 20 words minimum so I'm writing this part just to fill in space.

    Cons

    Metrics and they don't make you feel wanted. Everyone is expendable. After you finish a call there is a survey sent to customers. When godaddy's products are broken (which is quite often) we have to tell customers we are working on it and we have no eta. Customers then fill the survey negatively, your job is literally based on these surveys. Oh, and if another employee does a bad job before you and you get that customer they fill out all 0's on the survey based on them. Your job is in the hands of the customer. In the 4 years I've been there I have lost 20k in pay cuts, and some friends have lost more. They don't train you on products well and they roll out new product before they should be.

    Advice to Management

    Change you metrics. Get rid of css. Stop firing people on mundane reasons, especially the long term employees


  6. Helpful (4)

    Accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Lansing, MI
    Former Employee - Accountant in Lansing, MI
    Doesn't Recommend
    Negative Outlook

    I worked at GoDaddy full-time (More than 8 years)

    Pros

    small, tight-knit community/business, family awareness

    Cons

    compensation, teamwork, expectations, & segregation of duties


  7. Helpful (4)

    High burnout

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay, easy job, very good training

    Cons

    Very stressful, high burnout potential


  8. Helpful (1)

    Good job with room for improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Technical Support in Gilbert, AZ
    Current Employee - Advanced Technical Support in Gilbert, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 8 years)

    Pros

    Pays a living wage and has good benefits, allows you to live a healthy life with decent wages, paid sick/vacation time and good medical benefits.

    Cons

    Stressful at times, management means well I assume but are slow to react to workloads and do not seem to have access to the data needed to properly staff and compensate departments appropriately.

    Advice to Management

    We have business intelligence analysts, we should use some of them (or create a specialized analyst role) to identify and resolve stress points between departments internally.


  9. Helpful (4)

    Hosting Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gilbert, AZ
    Former Employee - Anonymous Employee in Gilbert, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GoDaddy full-time (More than a year)

    Pros

    decent base pay opportunity to make lots of money on bonuses, good benefits, the Tempe campus is AMAZING.

    Cons

    the gilbert office is awful, especially compared to the tempe location. cubicles are too small and close to other employees.

    Advice to Management

    dont implement a a whole bunch of changes at once.


  10. Helpful (4)

    GoDaddy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Good benefits. Decent pay if you're good at sales.

    Cons

    Constantly changing, in most ways, for the worse since KKR Silverlake purchased the company.

    Advice to Management

    Take care of your employees. The secret to GoDaddy's awesome customer support was because your employees were always in such a great mood because you took care of them so well in the past.


  11. Helpful (6)

    Good team, executive team lacks diversity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Phoenix, AZ
    Current Employee - Director in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 5 years)

    Pros

    Growing fast, great benefits, people who built the company are super friendly, fantastic new offices

    Cons

    Politics in the technology teams, there is a elitist attitude from "California" that shuns Arizona Lack of diversity in a very top heavy exec team (all good old white club, yea it's Arizona) Lack of career growth for engineering disciplines

    Advice to Management

    Reflect the diversity of your customer base and employees in your executive team. Focus on employees, customers and then shareholders, you have the wrong focus Promote trust within executive team and try to be genuinely interested in employee welfare



Showing 438 of 447 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.