GoPago Reviews

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3.1
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Leo Rocco
8 Ratings

20 Employee Reviews

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  1. Great company culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at GoPago full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very relaxed environment and great people to work with

    Cons

    The company is stagnating - no longer as exciting to be a part of


  2. Helpful (4)

    Poor Management - CEO change very necessary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoPago full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I've met some of the best people to work with and learn from at GoPago - many peers, engineers, and product managers are always very welcoming and friendly. There are quite a few brilliant people that work here and make it worthwhile, but it is not enough to outweigh the poor upper management.

    Cons

    While it is understood that many CEOs are sociopaths, this one takes the cake for being one of the worst. If you look at the review below, titled "Great place for growth", it is evident that the CEO himself wrote the fake review in hopes of boosting the rating of this company on Glassdoor. Be prepared for micromanagement, irrational behavior, and rash decisions coupled with an inappropriate sense of "superiority". If you are not an engineer, you are easily disposable and undervalued as an employee. This company carried the hectic environment of a start-up, however, the structure of management made it clear that it is not a typical start-up where there is transparency and culture.

    Advice to Management

    CEO change is necessary. If you want this company to thrive, your best bet would be to hire someone that actually knows what they're doing, and has common business sense.


  3. Great place for growth...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at GoPago full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learned a tremendous amount! Had the opportunity to grow from 1 group to the next and now have moved to a new city and couldn't stay with the team. Management provided guidance and the opportunities to grow. If you work hard you have the opportunity to grow and succeed. The CMO is hard on you, but he challenges you. It's a get your sh*t done type of environment, driven from the CEO. They no longer are exclusive to Chase, which is a good thing. That was weighing the company down. CSO seems to be doing a good job signing up resellers. The management team promotes and compensates performers. Typically, non-performers either are asked to leave or don't get increased comp. I've seen that a few times and you know you can see it coming.

    Cons

    A few folks that are junior need hand holding, this brings down the group. I'm not sure why they are there. CTO is a bit too passionate sometimes...probably scares the junior guys!

    Advice to Management

    Get rid of a few of the junior people and hire a local marketing and sales lead.


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  5. Helpful (3)

    The worst experience that I ever had in my career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoPago full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Had a talented team, but most of them are not there anymore

    Cons

    Sweat shop, individual contributors and leaders are not empowered. CEO thinks he has to make all the decision, even how things are done

    Advice to Management

    Build trust with your employees and empower them to make decisions. Learn to let go. CEO does not have to make all decisions


  6. Helpful (4)

    GoNOgo the multi-million dollar company with less than 50 customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at GoPago full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The day I left and the when my new employer made me realize I was not crazy

    Cons

    Too many to list but I will try Management is horrifying. Their arrogance, lack of experience, hollow promises and finger pointing, has to catch up with them soon. They went from a darling of Silicon Valley to the biggest joke in SF. They went from close to 100 employees to barely 20 in this past year. I am amazed Chase their major investor keeps giving them more money, read the review here about that. The company changes the business model about once every few months. They started as a mobile ordering company. Just go look at the app, you will notice none of the merchants on the app are working and show 'closed'. Then they wanted to be a free POS. to a paid POS and now after I left I heard its a software only for download company. Maybe they will try being a picture sharing app or perhaps a messaging app. I heard web search is a new area of growth, or electronic mail that has to be the 'one'. The CEO thinks this is a game, he wants so badly to be like the silicon valley legends and its just never going to happen. The CSO likes to make unwarranted advances towards female employees and reminds the engineers of a Star Wars character (think of who had princess leia on a leash). The CMO lives across the country and micromanages every department and if you have the misfortune of getting called up he will tell you how to do your job even if you happen to excel at it, have real experience in it and the whole time he has never done anything in your field. I heard him once ask a marketing manager what google Adwords was... Really?? Oh and he has never been in the office EVEN ONCE. The VP of sales just disappeared one day. The Chief Product officer an ex-googler was asked to resign and he is brilliant. We had the guy that created the Starbucks app (the most used and downloaded app in the world) and he left out of frustration early on. There are so many others with similar stories Point being all the great people have left. I and many others are surprised it has lasted this long. So please be very careful about this company and please look for another company. I feel sorry for the others left behind and wish them the best. I know that the dozens of others that left before me are all successful and thriving at other tech companies in the Bay Area.

    Advice to Management

    Please wake up. You are hurting people's lives


  7. Helpful (3)

    Mismanaged Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoPago full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Exciting market opportunity. Company attempting to solve real business problems for SMBs. Well financed

    Cons

    Lack of culture. Lack of product discipline. Sales driven organization that values sales numbers over solving real business problems in efficient and scalable ways.

    Advice to Management

    CEO change is necessary.


  8. Great company with tons of upward mobility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Scientist in San Francisco, CA
    Former Employee - Data Scientist in San Francisco, CA

    I worked at GoPago full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Great culture of camaraderie -Tons of opportunity for advancement -Consistent learning opportunities and culture of professional advancement Overall, I worked for GoPago for a year and a half and I was given a great opportunity. I was asked to work very hard and put in a lot of hours, but I was treated fairly and compensated well. Looking back I have grown alot from the experience and have built lifelong friendships with many of the great people who work for GoPago.

    Cons

    -Long hours -Startup culture comes with inherent, occasional fire drills -Must be flexible and dynamic to succeed The hours is what you hear complained about most, however they got better later down the line. It can be difficult at times to keep up with how fast things move in an environment like GoPago.

    Advice to Management

    More consistent sharing of vision and company prospects would go a long way for employees to feel involved in the continued success of the firm.


  9. Helpful (4)

    Investors such as Chase should really look into what's going on at this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at GoPago full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The junior developers, product folks, and mobile developers were a joy to work with. Young employees were promoted into positions that they wished to be in.

    Cons

    The CEO attempts to micromanage the placement every widget, almost always in the middle of a sprint cycle, due to some last minute feature that he sold to a company. This invariably ends up culminating in product delays and serious bugs that are often difficult to resolve. The CTO yells at the team for being late to the 10:00 AM morning scrum, but is usually late himself. He berates team members on a weekly basis, usually when he faces pressure from the CEO. The development process is such that developers write rushed features with little or no unit testing; consequently, unit testing is assigned to junior developers, which breaks the intention of unit testing in the first place (testing functionality by writing passing tests against existing code is a logically fallacious). Over the course of 8 weeks, at least 8 employees left the company, out of 45 or so employees. Their departures were not coordinated.

    Advice to Management

    The investors really need to look into how this company is being managed.


  10. Positive environment with lots of room for personal and professional growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoPago full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    - Hard work is noted - you'll advance positions in the company if you show your dedication to the product and the executives - Fun people to work with - mostly everyone is positive and helpful - Loyalty is mutual between workers and higher ups

    Cons

    - Focus can change frequently, but this is a result of (1) startup environments and (2) the mobile payments industry


  11. Great team, compelling product, huge opportunity, long hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Rails Engineer in San Francisco, CA
    Current Employee - Senior Rails Engineer in San Francisco, CA

    I have been working at GoPago full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great team - very knowledgable, fun, open. Challenging problems to solve no matter what your level of engineering skill / experience. Fairly flat structure, focussed on delivering a great product. Can always talk directly with CEO and CTO, not too much hierarchy or middle management.

    Cons

    Long hours. Very tight deadlines. Big expectations. Needs work on internal communication between business and engineering. Need to focus on internal quality as much as external features. But getting better on all fronts.

    Advice to Management

    Communication - business and engineering. Need to balance expectations and give enough time to complete tasks. Need to allow for engineering a good solution to a problem instead of rushing to complete.



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