Godiva Chocolatier

www.godiva.com
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Godiva Chocolatier Reviews

Updated February 13, 2015
Updated February 13, 2015
171 Reviews
2.7
171 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Godiva Chocolatier President Jim Goldman
Jim Goldman
88 Ratings

Review Highlights

Pros
  • Great employee discount (40%), great if you're a student with a busy schedule (in 11 reviews)

  • You're surrounded by Chocolate all day (in 5 reviews)


Cons
  • Upper management tries really hard to micromanage even though they're never in the store (in 18 reviews)

  • The district manager advised that the manager send home employees if the store was slow (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A good company to learn the confection business, not a carrier company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reading, PA
    Former Employee - Anonymous Employee in Reading, PA

    I worked at Godiva Chocolatier full-time (more than 3 years)

    Pros

    Market recognition and respected as a 'premier' product

    Cons

    Many project/product false starts and snap decision directional changes

    Advice to ManagementAdvice

    Develop a plan, quickly communicate changes and engage internal resources

    Recommends
    Neutral Outlook
  2.  

    Not so great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Godiva Chocolatier

    Pros

    Fun and work with interesting people.

    Cons

    Upper management have no idea how to run a company.

    Advice to ManagementAdvice

    Think of your employees, learn policies and laws.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Lots of free chocolate!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Boston, MA
    Former Employee - Retail Sales Associate in Boston, MA

    I worked at Godiva Chocolatier part-time (more than 3 years)

    Pros

    Great company
    Great Product
    Better marketing

    Cons

    Low pay
    Not much training
    Slow periods can be very boring
    Not much room for growth in the stores

    Advice to ManagementAdvice

    Create more contests, and incentives that store employees will actually be excited about, like more vacation or a bonus

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great office Enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in New York, NY
    Current Employee - Administrative Assistant in New York, NY

    I have been working at Godiva Chocolatier

    Pros

    9-4 sometimes 8-4 amazing work life balance. Supportive peers, beautiful offices. Lots of free chocolate, great benefits.

    Cons

    Poor Organization at the High level ( c levels have switched out too often)
    Not the best with promoting with in.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    As far a retailers go, this is a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Godiva Chocolatier full-time (less than a year)

    Pros

    Team environment
    Get to run the store like its your own business

    Cons

    Retail hours are not great

    Recommends
    Neutral Outlook
  7.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Godiva Chocolatier

    Pros

    -fun environment
    -growth within company
    -employee discount

    Cons

    -takes a long time to move up
    -holiday hours

  8.  

    Disorganized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Godiva Chocolatier

    Pros

    Not really too many pros.

    Cons

    Schedules are always late.

    No coverage.

    Poor management.

    Advice to ManagementAdvice

    Promote from within and sympathize with those who actually run your stores.

    Doesn't Recommend
    Neutral Outlook
  9.  

    The Lesson Learned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Godiva Chocolatier

    Pros

    Discounted premium chocolate and decent compensation

    Cons

    The rest of the white space

    Advice to ManagementAdvice

    Look before you Leap.

    Doesn't Recommend
    Negative Outlook
  10.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Godiva Chocolatier part-time (less than a year)

    Pros

    Great co-workers, good hours, fun environment, and nice pay.

    Cons

    The position will only really in demand at Christmas time and around Valentine's.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Horrible company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Godiva Chocolatier

    Pros

    Sample chocololate is the only one.

    Cons

    If you are a store manager they will expect you to work 50 plus hours per week. You are salary and only get paid for 40. You have no payroll so there are many times you hare there by yourself from 9:00 am until 4:30 pm with no break and working 6 days per week. Then they question you why your sales are down. When you are the only one there it is hard to wait on a store full of customers. As for as assistant managers and part time key holders they only want to pay them 8 to 9 per hour. when other companies are paying 12-15 per hour. They enforce some policies but turn a blind eye on others. They expect you to work sick and the DM's are of no assistants when you are short staffed.

    Doesn't Recommend
    Negative Outlook

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