Godiva Chocolatier

  www.godiva.com
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Godiva Chocolatier Reviews

Updated August 12, 2014
Updated August 12, 2014
194 Reviews

2.8
194 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Godiva Chocolatier President Jim Goldman
Jim Goldman
122 Ratings

Review Highlights

Pros
  • Great employee discount (40%), great if you're a student with a busy schedule (in 10 reviews)

  • Great co- workers (most of them) (in 4 reviews)


Cons
  • Upper management tries really hard to micromanage even though they're never in the store (in 17 reviews)

  • The district manager advised that the manager send home employees if the store was slow (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Keep to the book

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Godiva- Key Holder  in  Saint Louis, MO
    Former Employee - Godiva- Key Holder in Saint Louis, MO

    Pros

    Chocolate, retail experience, no personal goals, team atmosphere

    Cons

    The big bosses don't like it when you try to shake things up with trying to increase sales. They just want cold calls and to stick to the book

    Advice to ManagementAdvice

    Let the workers do what they feel will sell when it comes to dipping. I had so much fun dipping when we could do designs, I worked in a baseball town so team colors and logos sold out and when they found out I had to stop ASAP. I understand we need to be on track but it helped in a slow economy and to take away being creative when it's your first goal in the godiva way is stupid

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great Work Place, Friendly and Kind staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chocolatier= Sales Associate  in  Plano, TX
    Former Employee - Chocolatier= Sales Associate in Plano, TX

    Pros

    Free Chocolate!
    Great discounts for employees
    Positive work environment
    Full Time and Part Time positions

    Cons

    POS systems constant malfunction
    Constantly hire managers outside of Godiva, showing less room small room for growth to management status

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Alright place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chocolatier= Sales Associate
    Current Employee - Chocolatier= Sales Associate

    Pros

    Not that difficult of a job

    Cons

    A lot to remember when you first start, not a lot of hours, and the pay is awful. Starting is 8.50 an hour and a keyholder position is only 10, which is not that great of an incentive to stay with company

    Advice to ManagementAdvice

    Stop giving low volume store an impossible payroll, and make more realistic sales goals, more competitive pay, stop being chocolate Nazi about samples you're just going to throw away.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great People=Great Jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Godiva- Key Holder  in  Salt Lake City, UT
    Current Employee - Godiva- Key Holder in Salt Lake City, UT

    Pros

    This product is fantastic. It's great to sell, exciting to make, and fun to brand. The best part is the people that you work with. They are fun, hard working, and intelligent people.

    Cons

    Processes are not as great as they could be. The stores aren't equipped to handle the high volume of customers that you deal with. The boutique style store was infused with shakes, ice cream, and dipping. That means that you have two customers: Those who want a box and want to be coached through their choices, and those who want their product, and they want it NOW. That's difficult to balance.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX
    Former Employee - Sales Associate in Houston, TX

    Pros

    Friendly staff customers helping hands

    Cons

    Irresponsibility tend to leave newbies unattended

    Advice to ManagementAdvice

    Hire more

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Godiva is a great company to work for if you like flexibility and a tight group of coworkers.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They understand my demanding schedule and we work to accommodate each other.

    Cons

    There's very little structure at Godiva.

    Advice to ManagementAdvice

    Some things need structure and others don't. Try to find that balance.

  8.  

    As a Store Manager you will work 50+ hours a week

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    Pros

    Great product and fun job

    Cons

    Company gives you very little payroll hours to run the store so the Store Manager must work a lot being the only salaried employee.

  9.  

    Lots of work but supportive manager with a team player attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Friendswood, TX
    Former Employee - Sales Associate in Friendswood, TX

    Pros

    Lots of positive reinforcement
    Great co- workers (most of them)
    Dipping strawberries was enjoyable and did not notice the passing time

    Cons

    The district manager advised that the manager send home employees if the store was slow.. understandable, but worked for a considerable less number of hours

    Advice to ManagementAdvice

    Great environment to work in, give incentives to employees to stay within the company and work their way up

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supply Chain Management  in  Reading, PA
    Former Employee - Supply Chain Management in Reading, PA

    Pros

    Nice friendly people, welcome to ask and really helpful.

    Cons

    Benefits is just ok. A lot of work need to be done fast. Sometimes got a feeling that things moved too fast and lack of management. A lot of temp position. Not many promotion chances.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good job for Entry Level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Orlando, FL
    Current Employee - Sales Associate in Orlando, FL

    Pros

    weekly pay, positive environment, room for advancement

    Cons

    poor sanitation, poor industry standard, lack of training

    Recommends
    Approves of CEO

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