Gogo Reviews

Updated September 24, 2014
Updated September 24, 2014
23 Reviews
2.9
23 Reviews
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Michael J. Small
13 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    A great place to work if you like a fast paced, constantly changing, fast growth company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gogo full-time for more than 3 years

    Pros

    As a company, we get to do things no company has ever done before. Its pretty cool to be a part of. There are plenty of opportunities to grow a career if you are willing to work hard and make your own way.

    Cons

    Work/life balance can get tricky as the workload can be very heavy.
    The office is in Itasca (moving downtown in 2015!!)
    The company is growing very quickly (pro) and sometimes it takes a bit for the infrastructure to catch up (con)
    Middle management needs to improve their skills

    Advice to ManagementAdvice

    Invest heavily in current employees to develop them
    Work to make sure the company vision is clear

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Exhilarating environment, entrepreneurial spirit and energy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gogo full-time for more than 5 years

    Pros

    Intellectually challenging across all functions
    incredibly high bar for talent with great results
    Better than average pay and benefits
    Better than average career opportunities

    Cons

    A lot is expected, this isn't a company in a maintenance/mature stage on the growth timeline; 40 hours a week probably won’t get most jobs done. If you work here, you have to be flexible and have thick skin, things change fast

    Advice to ManagementAdvice

    Stay in touch with all employees through communication on strategy for growth and development. Don't be shy about syaing what works and what hasn't

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Gogo

    Pros

    A good team to work with, work and have fun

    Cons

    The human resource seems not so great.

    Recommends
    Approves of CEO
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  5.  

    Growing company

    Former Employee - Anonymous Employee  in  Itasca, IL
    Former Employee - Anonymous Employee in Itasca, IL

    I worked at Gogo as a contractor for less than a year

    Pros

    Innovative and growing company. Flexible and friendly.

    Cons

    The pains that come with growth in staffing, communication and resources.

    Advice to ManagementAdvice

    Keep communicating and listening to employees

  6.  

    Dynamic and challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager-Sales Operations  in  Itasca, IL
    Current Employee - Senior Manager-Sales Operations in Itasca, IL

    I have been working at Gogo full-time for more than 5 years

    Pros

    Gogo is the industry leader for inflight connectivity. The atmosphere is dynamic and interesting, this is driven by our evolving technology offerings. I have found my treatment here to be fair and the salary very good when compared to similiar companies. I'm a manager, but find that I have ready access to our leadership. Our CEO is very approachable and seems to be able to easily connect to the employees.

    Cons

    Gogo (Commercial) is still an immature comapany with a cutural that is still being developed. Some managers have been placed in positions that do not play to their strengths and this can cause some discourse. Our leadership has begun to recognize this and taken steps to change that.

    Advice to ManagementAdvice

    Better recognition of Gogo's "bench strength", especially on the aircraft side.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Acquisition Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Management  in  Chicago, IL
    Former Employee - Contract Management in Chicago, IL

    I worked at Gogo full-time for more than 3 years

    Pros

    good pay, med.. benefits, fast paced, cutting edge, innovative

    Cons

    organizational growth pains give perception of slight disnorganization, non-efficient use of resources.

    Advice to ManagementAdvice

    implement 6S/pmo

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    High energy environment, but not enough resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gogo

    Pros

    Interesting industry, product, entrepreneurial atmosphere

    Cons

    Incredibly fast-paced and stressful environment. No respect for work-life balance.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Work life balance is not bad, lacks focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gogo full-time for more than 3 years

    Pros

    If you have a family, you can take time off to take care of familial duties. I don't feel like I'm punching a clock or being watched. Just get your work done. We're adults.

    Cons

    There isn't a well thought out strategy. People make excuses for it, "we working a rapidly changing industry", but that's not it. I've worked at large companies in high tech with serious competitors and change. The customers are in aviation...the FAA is involved...it's not moving that fast. It feel like it's one or two people making all decisions and those two people don't cooridnate, think the same always. So see-saw, back and forth, here there. ADD.

    Advice to ManagementAdvice

    Focus. Delegate. Hire people from tech companies who have done some of these things before. Outside of the satcom and network items, it's not rocket science.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Caught in the Middle of Growing Pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gogo

    Pros

    The company is fantastic in terms of its products and services. The people are fantastic and there is a certain energy that comes from being in a creative environment. A lot is expected of you but if you can deal with fast paced then it's the perfect place to be.

    Cons

    The company just rolled out its new values (should have had that a long time ago) and they are actually kind of lame. They are things that any person who works in any company should be doing. There are not many benefits either. I mean the standard ones but not too many perks or other benefits. Benefits are done on paper. Really?!? A technology company and you don't have working technology. Internal processes like training, development, career progression, role clarity are almost non- existent. Lot's of talk but at the end of the day, actions don't show.

    Advice to ManagementAdvice

    Lead by example. Don't hold employees accountable for thing you are not accountable to. Invest in training and development. Not just for a few but for everyone. Don't tell people in their interviews that this is the best company to work for and talk about all the opportunities that just wont happen. It's a waste of peoples time who come to Gogo thinking it's a step up and after a while realizing in some regards it's a step back.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Cutting edge accomplishments in slow-paced environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gogo as a contractor for more than a year

    Pros

    Gogo pays well, is wonderfully flexible, and the things you get to work on are deeply interesting. They are thisclose to being a top-five place to work in their class; it would take just a small cultural and philosophical shift. If that shift comes, flood the place with resumes.

    Cons

    The company is bogged down badly by an excess of stakeholders, a lack of role clarity, and odd internal priorities. The value is in process over product, and the processes themselves are broken. I root for Gogo to get it right.

    Advice to ManagementAdvice

    Streamline product approval processes by aggressively clarifying roles and approval authority at all levels.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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