Gold Key PHR Reviews

Updated April 3, 2015
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Bruce L. Thompson
3 Ratings

7 Employee Reviews

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  1. Fast paced company that will keep you very busy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gold Key PHR full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, friendly hospitality-orented employees. Exciting to be part of a growing company with many bold initiates in play. Very busy work environment, you are expected to put in your full nine-ten hours a day with zero goofing off, which makes the day go quickly. Excellent company for confirmed workaholics.

    Cons

    The company has a culture of firing people at the drop of a hat. Therefore, the atmosphere in management is very tense and formal. HR department is dysfunctional. It is also kind of ironic for a company who's income is based on people tanking vacations to strongly discourage it's employees from taking vacations. Taking a vacation is a serious blemish on your work record.

    Advice to Management

    Place more thought into the implications of a trained and experienced associate leaving the company. It seems odd to invest months of training only to let this investment leave without any HR or upper management oversight. No exit interviews.


  2. Hilton Valet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hilton Valet in Virginia Beach, VA
    Current Employee - Hilton Valet in Virginia Beach, VA

    I have been working at Gold Key PHR full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    coworkers are nice and we tend to have fun within our work space

    Cons

    management is full of incompetent workers. they waste money, time, and opportunity on a regular basis. they worry more about what color your socks are under your pants than they do about there staff and guests.

    Advice to Management

    hire people with degrees that are more capable for the job at hand. listen more to your employees.


  3. Valet Attendant for Gold Key PHR in Virginia Beach, Virginia.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Attendant in Virginia Beach, VA
    Current Employee - Valet Attendant in Virginia Beach, VA

    I have been working at Gold Key PHR full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I work close with a great group of individuals. we have fun on the job and try to make light of all obstacles. we work as a unit, and for the most part everyone is kind to each other.

    Cons

    Gold Key has some of the most incompetent management i have ever seen. Their attire is not tailored 90% of the time. They are only concerned about people of ownership, not their guests and especially not their employees. they are nit-picky and always find something wrong with what you are doing, which is never something that actually matters (i.e. haircut, leaning on a wall, hands in pockets). They are unsophisticated and honestly not very good at their positions.

    Advice to Management

    Hire people with educations/ backgrounds in what there position includes. Keep employees happy, after all they are the number one reflection of your company. pay employees more. expect from your employees what you are willing to put into your work.


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  5. Fun, exciting, lucrative, social place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cocktail Server in Virginia Beach, VA
    Current Employee - Cocktail Server in Virginia Beach, VA

    I have been working at Gold Key PHR full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Face pace, upbeat, exciting work
    -Great possibility to make great money
    -Fun, helpful coworkers
    -Social environment with all walks of life
    -Dependable management and corporate employees
    -Great quality food and alcohol that basically sells itself

    **I personally love my job!

    Cons

    -Very fast pace environment so new employees need to understand the level of expectations that the position requires (I personally LOVED the high expectations, so it wasn't necessarily a con for me)
    -Work all or most major holidays (Valentines Day, Memorial Day, 4th of July, Halloween, Thanksgiving, Christmas Eve, Christmas, New Years Eve) -- but make wonderful money on those days!

    --Honestly, there are no major cons to working for this company. Its more of a personal preference basis of what you consider a con (Not working holidays vs working holidays and making great money!)

    Advice to Management

    Continue to hire extremely qualified employees for the approaching spring/summer season-- working with other extremely qualified employees makes work easier for everyone!


  6. Not the best place to work, but not the worst either

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OPC in Virginia Beach, VA
    Former Employee - OPC in Virginia Beach, VA

    I worked at Gold Key PHR full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working at the beach is great, everyone is relatively friendly, people are generally willing to help as far as peers and management. To a certain extent, minus a lot of the petty drama, I feel like everyone was friends and it was easy to get invited to grab food or drinks after shifts. If you ever had any questions on how to perform better, both the managers and peers were usually pretty great with tips and letting you know some of your weaknesses or things you could work on to better your pitch.

    Cons

    The nature of the business can be scheming, some people have no morals and will do whatever it takes to step on you to get ahead, outdoors in the summer is hot and unbearable without shade, some of the tourists are rude. I think that the cons outweighed the pros for me, but if you are really a people person and great at casually talking to others and slipping in sales pitches, it wouldn't be so bad.


  7. Very satisfied - the management and overall market consistently provide growth for associates and the company.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Current Employee - Anonymous Employee in Virginia Beach, VA

    I have been working at Gold Key PHR

    Recommends
    Recommends

    Pros

    Excellent reputation created by guests, associates and community.
    Consistently striving to exceed expectations, including internal operations and training associates.
    Large enough to be known to management and guests as a name and not a number.

    Cons

    Could use help on the technical side. Spending the $ on systems and applications to do the #s creates more time for guest-focused associates.

    Advice to Management

    Continue to maximize the appreciation of "human capital". We are getting better at it each year!


  8. mixed management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA

    I worked at Gold Key PHR

    Doesn't Recommend
    Doesn't Recommend

    Pros

    this is a growing company. There are possibilities to advance, but management overlaps in so many paces it's hard to know who your boss is.

    Cons

    They don't treat their employees that well. They try to get staff as cheap as possible and it shows. Hard to know who is boss.

    Advice to Management

    Provide some clear definition of who is suppose to do what. To many cheifs and not enough Indians to say the least.



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