Gold Star Mortgage Reviews

Updated March 19, 2015
41 reviews filtered by
  • Any Location
  • Any Job Title
3.8
41 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Daniel Milstein
27 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. I love working at Gold Star Mortgage as a loan officer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Officer in Ann Arbor, MI
    Current Employee - Loan Officer in Ann Arbor, MI

    I have been working at Gold Star Mortgage full-time (more than a year)

    Pros

    Our CEO and President are top notch individuals. They have an open door policy and truly are willing and available to help when I need assistance.

    Cons

    The health insurance could be better.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Worst place to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gold Star Mortgage

    Pros

    Theres nothing postive that i can say about working there.

    Cons

    Lack of training for emplpyees, company has no direction. Do not work there.

    Advice to ManagementAdvice

    It really doesnt matter, management dont care about their employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. What do you want it to be?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Officer in Grand Rapids, MI
    Current Employee - Loan Officer in Grand Rapids, MI

    I have been working at Gold Star Mortgage full-time (more than a year)

    Pros

    Being a loan officer allows you to either eat Chicken or the Feathers. How hard are you willing to work? Gold Star has the infrastructure that allows loan officers to succeed. The company enjoys an excellent image in the Realestate community. If you don't suck, you will like it here. If you do suck, and you don't want to suck anymore. Gold Stars CEO will work with you to make you the best you can be.

    Cons

    It's the mortgage business. Over 20 years and several companies, the same end of month BS doesn't go away. At Gold Star, we at least smile about it and you don't feel like its you v. the entire staff.

    The only thing I would say I would be dissatisfied with is the Cost of the Health Insurance. But come to think about it , what Mortgage company does have good insurance anymore?

    Advice to ManagementAdvice

    You do a great job! Implement more systems to override emotion.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Mortgage Loan Officer/Retail Mortgage Sales in Mount Laurel, NJ
    Former Employee - Licensed Mortgage Loan Officer/Retail Mortgage Sales in Mount Laurel, NJ

    I worked at Gold Star Mortgage full-time (less than a year)

    Pros

    In house underwriting and processing very good and fast. Underwriter would call you once your file was reviewed and received Approval.

    Cons

    Not there long enough to find any

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Growing Company Loaded with Raw Talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Michigan in Ann Arbor, MI
    Current Employee - Michigan in Ann Arbor, MI

    I have been working at Gold Star Mortgage full-time (more than 5 years)

    Pros

    As a 17 year veteran of the mortgage industry that has been quite satisfied working for Gold Star 5+ years, i find myself a bit disappointed reading some of the previous reviews here. Like many mortgage companies we have recently experienced a complete market shift that required right sizing and substantial staffing changes. I do understand why folks who have been displaced and reassigned to other positions multiple times would be upset. Unfortunately those who are newer to the business are not accustomed the volatility and pressure associated with our industry. It's certainly not for everyone.

    What this company has is a diverse group of top producing salespeople and a group of highly experienced individuals who have been all-stars at large financial institutions throughout leadership and operations. Coincidentally all of leadership has recent origination experience which in my eyes is a huge plus.

    Another big advantage is that employees can take comfort in a CEO that has always been able to forecast accurately long term when so many competitors were wrong and closed the doors.

    The icing on the cake is really the technology. The CEO is not afraid to support visionary thinking and provide a substantial budget when it comes to bettering the employee and borrower experience through cutting edge technology.

    Cons

    In the past the company was probably somewhat guilty of simply relying on raw talent when things were very busy. In hindsight the company probably could have been a little more proactive about tightening up the infrastructure which in the last 6 months has been the primary focus. That said any company expanding at this rate has dealt with some growing pains.

    Advice to ManagementAdvice

    Stay the course, learn from the past, continue a very intimate dialogue with the employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Don't believe all the negative. Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting in Ann Arbor, MI
    Current Employee - Underwriting in Ann Arbor, MI

    I have been working at Gold Star Mortgage full-time (more than a year)

    Pros

    Flexible schedule, easy access to management, great relationship with co-workers, fair salary, If you are motivated you get a front row seat and a voice in a growing company.

    Cons

    Health insurance is a work in progress but they offer access to brokers that make it more affordable.

    Advice to ManagementAdvice

    Continue to find more ways to add to benefits package within reason for company bottom line. suggestion would be adding the option to buy additional time off. a tax free way for employees to pay themselves for an extra week vacation if business needs allow for it and has minimal strain on company budget.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Do not work here.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gold Star Mortgage

    Pros

    Not many pros I can think of. Maybe flexible hours.

    Cons

    Management only cares about putting money in their pocket, not about their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Positive experience, great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gold Star Mortgage full-time (more than 3 years)

    Pros

    Great atmosphere, family friendly, flexible hours. Sales is always challenging but money is made when you put in the time and effort. Keeping a positive attitude goes a long way in showing senior management you are here for the long haul. Positive, hard working, and intelligent employees are rewarded by being the first choice when promotions are available.

    Cons

    Limited and expensive options for health insurance. Mortgage Industry changes quickly which can be nerve-wrecking, but if you are doing your job right and working hard, you will have job security.

    Advice to ManagementAdvice

    Stay positive to keep other employees positive, communicate openly with all.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Amazing Coworkers with a true passion for their work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Ann Arbor, MI
    Current Employee - Operations in Ann Arbor, MI

    I have been working at Gold Star Mortgage full-time (more than a year)

    Pros

    Gold Star provides a flexible shedule, a committed staff of core employees and a dynamic work environment. 99% of all promotions occur from wihtin the company.

    My coworkers are some of the hardest working and motivated people that I have worked with.

    Cons

    Things can get pretty hectic with some late nights when the busy home buying season starts.

    Advice to ManagementAdvice

    Contiune to be vigilant in identifying and retaining exceptional employees

    Recommends
    Positive Outlook
    Approves of CEO
  11. Very excited about Gold Star's continued success!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Originator in Ann Arbor, MI
    Current Employee - Loan Originator in Ann Arbor, MI

    I have been working at Gold Star Mortgage full-time (more than 5 years)

    Pros

    Gold Star is always finding ways to improve all processes across the board to support their Sales Team and enable us to provide great service. Great in-house Underwriting and Processing departments. Very forward looking company in terms of technology, products and gauging what our customers need and desire in an ever changing market.

    Cons

    Any criticisms I have are too minor to be worth mentioning, and are typically short lived and addressed before they bloom into something serious.

    Advice to ManagementAdvice

    I love where we're headed! Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO

Gold Star Mortgage Photos

Work at Gold Star Mortgage? Share Your Experiences

Gold Star Mortgage

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.