Gold's Gym Reviews

Updated August 26, 2014
Updated August 26, 2014
171 Reviews

3.1
171 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Aaron Watkins
26 Ratings

Review Highlights

Pros
  • free membership, could flex schedule with coworkers, wanted you to be customer service oriented (in 27 reviews)

  • Free membership and flexible schedule (in 9 reviews)


Cons
  • Being on your own even at close of business, low pay, not a lot of organization (in 14 reviews)

  • Front desk personnel not personable or polite in acknowledging members as they entered the gym (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    If the gym is your only thing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager of Personal Training Department  in  Tucson, AZ
    Former Employee - Manager of Personal Training Department in Tucson, AZ

    I worked at Gold's Gym full-time for more than 3 years

    Pros

    You work at a gym, can wear gym shorts, and the job is easy. Helping people can be very rewarding

    Cons

    It is the most vapid, vacuous job on the planet. In between sessions with your clients where you talk about exercise, you will get incredibly stimulating talk about how much a member's bench is. Basically, if you require stimulation to enjoy and do your job, this is devoid of it. Good for a job, after 3 years or so it get incredibly old.

    Advice to ManagementAdvice

    Management is fine. Your basic gym guys. Pretty simple people

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Average job with mediocre management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Irving, TX
    Former Employee - Customer Service Representative in Irving, TX

    I worked at Gold's Gym full-time for less than a year

    Pros

    Decent benefits. Decent pay. Decent hours. Corporate holds off-site appreciation parties. You don't have to have a checking account to be paid. Instead they give you a debit card that is loaded every pay period.

    Cons

    Training on the gym staff level needs to be more efficient. Customers always called in unaware of their membership benefits, contract details, and how they are able to cancel their memberships. Also their method of ach practices are a little shady.

    Advice to ManagementAdvice

    Allow your call center to go off script. Customers want to be treated like a person, not a number. The best customer service comes from someone who treats the customer with empathy.

    Neutral Outlook
    No opinion of CEO
  3.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer  in  Green Brook, NJ
    Current Employee - Personal Trainer in Green Brook, NJ

    I have been working at Gold's Gym part-time for more than a year

    Pros

    Management is husband and wife, really understanding and flexible when it comes to scheduling and availability.

    Cons

    Minimal hours, must be in gym to grow clientele as there is no paid "floor time," may be asked (more like required) to do a few free introductory sessions or intro sessions for a lower paid rate per session.

    Advice to ManagementAdvice

    Use a block system and pay employees for floor time (a lower rate then sessions). This would benefit the trainers and the management, as trainers would be devoting more time to growing their clientele base.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good Gym to work for , management could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer  in  Columbia, SC
    Current Employee - Personal Trainer in Columbia, SC

    I have been working at Gold's Gym full-time for more than 3 years

    Pros

    Great clients, Great atmosphere, clean for the most part, good music choice, helpful staff

    Cons

    PT manager is really bad at giving PT enough clients.

    Advice to ManagementAdvice

    PT should be treated equally and have a variety of clients not just one style of clients unless asked for that specific age group.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good to start, potential growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer  in  Deerfield Beach, FL
    Current Employee - Personal Trainer in Deerfield Beach, FL

    I have been working at Gold's Gym full-time for less than a year

    Pros

    if you love being a personal trainer then the atmosphere and facility is nice.
    flexible schedule
    not so bad of a pay/ 16 an hour
    10% commission on sales

    Cons

    you have to go after your own clients,
    you don't get paid when you're not training
    in the beggining you'll make very little, just a couple hundreds.
    a lot of emphasis in selling pt packages.
    no benefits

    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Operation's Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gold's Gym full-time

    Pros

    Free membership. Salary employee. Direct contact with members and associates. Pretty much handled issues in every department.

    Cons

    Long hours. I think the pay was less then what is should have been. At least $30000 salary and the old compensation plans would allow us to bonus almost $2500 extra a month.

    Advice to ManagementAdvice

    Pay is a big incentive to do a job well done. Pay OMs more and they will produce more in the field.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great experience at Gold's.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gold's Gym

    Pros

    Great management and good pay as well. Nice to be working in a quality facility and everyone loves to be there.

    Cons

    Wiping down machines and doing the laundry for the rags is kind of gross but if you can get past that then you're good.

    Advice to ManagementAdvice

    Keep up the great work!

  9.  

    Golds

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gold's Gym

    Pros

    good people watching, fun environment, free pass

    Cons

    way to sales and pushy

  10.  

    Great Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gold's Gym

    Pros

    It's nice seeing individuals who want to better themselves. All the other trainers and sales associates worked as a team.

    Cons

    no room for growth, unless you know someone. every week there was pointless sales calls, in which we went over the same thing every week.

    Advice to ManagementAdvice

    give the promotions to those who perform well not based of politics

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great Environment but not a lot of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Consultant
    Current Employee - Fitness Consultant

    I have been working at Gold's Gym full-time for less than a year

    Pros

    Fun environment, you will learn a lot about health and fitness even if you arent a personal trainer.

    Cons

    Even if you are able to move up in the company the pay is low compared to its competitors

    Recommends
    Neutral Outlook
    No opinion of CEO

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