Golfsmith

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Golfsmith Reviews

Updated August 12, 2014
Updated August 12, 2014
50 Reviews

1.9
50 Reviews
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Jerry Cook
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Employee Reviews

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  1.  

    Poorly managed company with very little accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    Pros

    Casual dress environment, decent employee discount, offer golfing during work shift, free golf lessons, driving range and putting free to employees

    Cons

    non-competitive compensation, nothing special about compensation package (i.e., insurance), very outdated office and working conditions, everything is low budget, except what executives want

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    No reason to be loyal and truly want to work at Golfsmith.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    Pros

    PUD clubs once a year, and a cost plus 10 discount throughout the year. Management is solid for retail work, and the employees are typically not a sore.

    Cons

    The company is not innovative at all. The biggest stand alone golf retailer and they really hold no advantage over local competition and internet sites. Employees are getting younger and dumber everyday.

    Advice to ManagementAdvice

    Try to incorporate local courses and junior play more, as the market is there for it and ready.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Aging fan base and a lack of direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate, Club Maker  in  Miami, FL
    Former Employee - Sales Associate, Club Maker in Miami, FL

    Pros

    Good discounts on services and merchandise, latest equipment and a chance to talk about golf all day.

    Cons

    Many stores continue to under perform but management teams stay the same. The merger with Golf Town hasn't produced the outcome I think they were looking for, as the CEO left the company after only 18 months. Employees who perform well aren't promoted, instead they continue to bring in management from outside.

    Advice to ManagementAdvice

    Promote from within and stop letting your star performers leave the company. You have no management training in place for those interested in advancing. You have a sport where the fan base is getting older, not younger so embrace a new generation of players in your stores and your employment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Decent place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    Pros

    If you like golf, It'll help you overlook everything else that's wrong with the company
    Relaxed work environment

    Cons

    High turnover in the corporate office
    Low pay in corporate
    They will work you to the bone
    Lots of arrogance with top management

    Advice to ManagementAdvice

    Care for your people!!!!! Money is not all it matters.
    If you treat people right, the money will come.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Sadly coming apart at the seams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate  in  Austin, TX
    Current Employee - Corporate in Austin, TX

    Pros

    You would think there are a lot of perks, but there are not. There is a good employee discount on most products. There is a nice driving range and putting green at the office as well, but you will look odd using it since there are almost no golfers left in the company especially after the recent layoffs.

    Cons

    Senior management is absolutely lost. There isn't a golfer among them who has any passion for the game or a history of playing it. If you love golf then you will be very frustrated working here unfortunately.

    Advice to ManagementAdvice

    You have a CIO and CMO who are literally driving the company and the brand into the abyss, and you have a CEO who just told us that there has been no discussion of layoffs and then promptly laid off a bunch of our co-workers, leaving us to do more work, much of it we don't know how to do because they just laid off the experts.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Would pick zero stars if that was an option

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    Pros

    There are some good people that have given years of their lives. It is sad that it is not appreciated. There are no pros to this organization anymore. It used to be a great place to work.

    Cons

    Lots of politics. Recent layoff.. Not first in first out policy. Lots of Butt Kissers kept on. Definitely all about who you know in this organization. Passion for golf does not count for anything. People laid off who knew the business but weren't butt kissers.

    Advice to ManagementAdvice

    Paint your own building - The executive leadership team is comprised of people who make well over 6 figures yet the employees were asked to donate their time on the weekend to paint the building and to top it off asked to donate painting supplies.. drop cloths, paint brushes etc. SERIOUSLY

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    A place to get started

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The access to Golf gear, equipment, and practice is pretty darn cool if your into that. I'd say overall, the environment has a fun feel about it.

    Cons

    An Ok place to start, but given the low pay, outdated technology, and no room to grow, I wasn't planning on sticking around. Regardless of that, the management has most likely created a rather hard to maintain system in terms of size and number of transactions.

    Advice to ManagementAdvice

    Bump up the pay and share in bonus plans. Reduce your own if you have too. In the long run, you'll have to pay at least market to encourage a person to maintain that big mountain of data funneling through that system. Not to mention the outdated technology..

  9.  

    No advancement for black people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Houston, TX
    Current Employee - Operations Manager in Houston, TX

    Pros

    Great salary,great people and great hours.?The good thing is that it stable and the hours are not to crazy. If you do a good job they will notice you.Until.....

    Cons

    There is no advancement for most black people with the company. Exception,one ,there are more than enough people to bring up to GM position. But once you are a manger you will go on a bunch of interviews and be told that you are in good spot. But you will get nowhere. You will get the feeling that just because you are an internal that they are just interviewing you just to do it.

    Advice to ManagementAdvice

    Please give good feedback and realize that there are more than just white GM's.

  10.  

    Soul-crushing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    Pros

    They were really flexible with scheduling and hours.

    Cons

    Communication between departments or even employees in the same department is non-existent. There is no training, and if you ask questions it's considered an annoyance to your boss and coworkers. Management does not listen to suggestions. The company is failing financially and is cutting corners wherever possible. Technology is out of date and the parts that have been updated are not used to the full potential. You will constantly have to do other employees' work for them. The environment is all about shifting responsibility, not actually accomplishing goals.

    Advice to ManagementAdvice

    Start holding people accountable and requiring that people do their jobs. Invest in a working infrastructure and in training/supporting your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Abandon hope and dignity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I really enjoyed the other employees I worked with, but no one stays long since there is a revolving door as people quickly realize they are wasting their time under management that underutilizes, underpays, and under-appreciates them. The benefits packages are decent, but salaries are low with no room for growth. This is a good place to get experience at last resort, but it's like boot camp. (All pros are shrouded by cons.)

    Cons

    The work is mundane and redundant, constantly cleaning up other people's messes, but the messes never stop. One job is really the work of 5 jobs. Outdated methods and lack of processes make this environment extremely frustrating. Good luck fixing a broken system that no one wants fixed. Any idea will be met with violent opposition, as the people in charge are opposed to progress (that would make them have to work too). Salaries are about 20k less than average. Employees are lied to and tricked. I watched as employees were excluded from bonuses and denied raises at random for what seemed like management's savage amusement. Oh, the boss scene-- incompetent, power-mongering, vindictive, and condescending individuals disguised in golf attire. The office is bleak (almost no windows), mold-infested, and hideous, with no renovations since its construction. That means the carpet and walls are vile. There's no company culture, no perks, free food rare, and events & outings are extremely rare. The meetings are utterly pointless and overwhelmingly dry, negative, and money-focused.

    Advice to ManagementAdvice

    Clean house. Scrap this soulless corporate "system", because it isn't working. Learn to care about more than executive-level profit and create jobs and a work environment employees can be proud of. Be personal and don't beat the dogs that serve you.

    "The key to the success of any company -- but especially one in turnaround mode -- is how quickly they get rid of underachievers and what they do to retain top talent."
    --Rakesh "Rocky" Agrawal

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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