GoodLife Fitness
2.7 of 5 59 reviews
www.goodlifefitness.com London, Canada 5000+ Employees

GoodLife Fitness Reviews

Updated Jun 24, 2014

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2.7 59 reviews

                             

43% Approve of the CEO

GoodLife Fitness CEO & Founder David Patchell-Evans

David Patchell-Evans

(23 ratings)

43% of employees recommend this company to a friend
59 Employee Reviews
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Review Highlights

Pros:
  • "Free gym membership, fun atmosphere, nice co-workers, some flexibility"
    in 9 reviews
  • "free gym membership, and that's about it"
    in 8 reviews
Cons:
  • "Any semblance of work/life balance is openly discouraged"
    in 11 reviews
  • "Easy to loose sight of work/life balance and work long hours"
    in 7 reviews
  • Show more review highlights

Reviews

     

    Assistant General Manager

    Anonymous Employee (Current Employee)

    ProsFun place to work, you can meet many different people.

    ConsStressful, long working hours, and poor pay

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    Great learning experience

    Anonymous Employee (Former Employee)
    Kitchener, ON (Canada)

    Pros- room for advancement if you are a good sales person
    - can sharpen your skills to transfer into other industries
    - great learning experience on how not to let a company walk all over you

    Cons- worked at multiple locations across Ontario for different DM's and VP's
    - never a consistent message -- each VP runs their own agenda. As long as favourable numbers are reported to the COO each VP runs their region differently and with different values
    - certain VP's are known to be worse than others
    - expect to be micromanaged, work for free, and made to feel bad if you don't hit your unreasonable sales goals
    - goals are only made based on profitability not realistic targets
    - expect your bonus to always be held over your head and to never have any work-life balance
    - if advancement is what you are looking for 12+ hour days are a reality

    Advice to Senior ManagementLook at what is really happening in your clubs! Beating down GMs to beat down their FAs is not a way to run a sales organization! Something I've thankful learned since I've left! Jane, great people are leaving to work in other industries using the same skills YOU spent time and money teaching them -- look at what your VP's are doing and lead by your core-values and treat people like human beings.

    No, I would not recommend this company to a friend

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    If you want to feel "used" and paid less than half of what you are worth - work here

    Club Administrator (Former Employee)
    Calgary, AB (Canada)

    ProsFree gym membership, discounted training. Several "on line tutorials" that may show well on your resume.

    ConsIf you do your job extremely well, you will not get promoted - that would inconvenience your general manager, your district manager and the assistant general manager. Many positions that are posted that would make sense to be promoted from within are not, that would not bring in additional personal training revenue. There is one exception - if you are from GTA , and moving to Alberta - you will get the management position! Qualified or not - it's just demographics! Only scheduled hours are paid - if the person coming in to take over your shift is late - too bad for you. Good luck getting your break - it might inconvenience a manager getting their breakfast, lunch or dinner.

    Advice to Senior ManagementI wish I thought it would make a difference to post something here.

    No, I would not recommend this company to a friend

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    Don't even think about working for this company OR if you are, know what you are getting into

    Fitness Manager (Former Employee)
    Kitchener, ON (Canada)

    ProsMinor Pro: extensive training and role playing in using scripts for high pressure, outdated, product focused sales presentations. Eligibility for promotion to management are based on the candidates ability to consistently exceed revenue targets. The ability to actually manage people or a business is barely considered.

    ConsTop down management style to the extreme. Eligibility for promotion to management is based on exceeding sales targets with little regard to the candidate's integrity or their ability to manage people. This directly contributes to insane turnover in all roles. Complete disconnect from stated core values and how the company conducts business and treats its employees. Any semblance of work/life balance is openly discouraged. Be prepared to work many unpaid hours. Pay per hour worked is well below minimum wage. Most employees live well below the poverty line. Weekly mandatory meetings with managers whose agenda is to coerce you into working more unpaid hours. Latest scheme is to "pay" new personal trainers on a draw against their future earnings. Money paid to new trainers under this scheme is clawed back by GoodLIfe when the new trainers are required to pay for a $500 mandatory training course and purchase a canfitpro (owned by GoodLIfe as well) membership. Nobody wins in this organization but owner and CEO Patch-Evans.

    Advice to Senior ManagementThis company won't survive in its present form. Continually opening new clubs won't outrun the reality that GoodLIfe is becoming known as an employer to avoid. The greediness of senior management will be the downfall of this organization. Because of senior management's exploitative practices, GoodLIfe's employees are excellent candidates for a unionization

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Worst Job Ever

    Personal Trainer (Former Employee)
    Mississauga, ON (Canada)

    Pros-they have great core values (although they never follow them because all they care about it $)
    -the "Levels" they have a set up well that allow you to learn and train
    -it can be a fun environment (unless you have fake and gossipy coworkers like most of them do)
    -free gym membership

    Cons-sales, sales, sales
    -meeting impossible quotas
    -zero work-life balance
    -get paid for 8 hours but work overtime often and get paid 0 for that
    -doesn't matter how hard you work, if you don't make any sales they'll get rid of you or yell at you
    -poor management
    -very uneducated (some), since all you need is CanfitPro
    -extremely high turnover rate (for a reason)

    Advice to Senior Management-hire people who actual know or have experience managing
    -be there for your employees and don't just look at them as money makers

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Worked as a personal trainer

    Personal Trainer (Former Employee)
    London, ON (Canada)

    Prosenergetic work culture, great colleagues, free gym membership, decent hourly wage

    Consalways receive minimum holidays no matter how long you've worked there, managers care solely about sales numbers and not quality of the personal training or the personal the well-being of clients or personal trainers, benefits are unreliable and can be stripped away at any moment if you are short a couple clients, unreliable work hours, no training received to improve your knowledge as a trainer but many hours of training in how to pressure people into buying training packages they cant afford.

    Advice to Senior ManagementFocus on hiring quality personal trainers who can make a difference in their clients lives rather than hiring the best salesman who can steal people's money but are incapable of providing a quality service to them in return. Pretty pathetic really.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great culture in some clubs, too stressful in others.

    Anonymous Employee (Former Employee)

    ProsAttend LesMills classes for free, work out for free in general, get to measure your body fat/muscle/water percentages.

    ConsAssociates do not get paid enough for what they do. Not unionized; everyone is disposable. Company prides itself on supporting work-life balance but most associates do not have time nor energy to implement the very workout regimens they are prescribing to current and prospective members.

    Advice to Senior ManagementCare for your employees. Don't make changes for your members' subscriptions (i.e. no more Platinum clubs) without notifying them; lacking professionalism.

    No, I would not recommend this company to a friend

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    great

    Fitness Advisor (Current Employee)
    Mississauga, ON (Canada)

    Pros-commission
    -company values
    -culture

    Cons-promotions
    -management difficult
    -too many policys

    Advice to Senior Managementn/a

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Its alright

    Anonymous Employee (Current Employee)

    Prosfun working environment, great place to network

    ConsPay is low compared to how much the company makes in revenues

    No, I would not recommend this company to a friend

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    Great company culture. Made money while having fun but spent too many hours a week there. Very pushy sales!

    General Manager Group Exercise Instructor (Current Employee)

    ProsPerformance based, fun work environment. Can be lucrative in the right position. You are helping people become fit and healthier.

    Consexpectations are high when it comes to sales. Very demanding and work home life balance is difficult

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at GoodLife Fitness reviews and ratings — including employee satisfaction and approval rating for GoodLife Fitness CEO David Patchell-Evans. All 59 reviews posted anonymously by GoodLife Fitness employees.