GoodLife Fitness Reviews

Updated March 17, 2015
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2.9
98 Reviews
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GoodLife Fitness CEO & Founder David Patchell-Evans
David Patchell-Evans
42 Ratings

Pros
  • Flexible hours, free gym membership and friendly staff (in 18 reviews)

  • Free gym membership, discounted training (in 17 reviews)

Cons
  • Your schedule is completely dependent on your clients (possible poor work/life balance) (in 14 reviews)

  • Be prepared for long hours, clear expectations and clear goals (in 10 reviews)

More Pros and Cons

Employee Reviews

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  1. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Toronto, OH
    Current Employee - General Manager in Toronto, OH

    I have been working at GoodLife Fitness full-time (more than 5 years)

    Pros

    Great work enviroment , great members, good pay if you are ready to work and respect your dueties and responsibilities. Basically, everyone wants to help you and make sure you are happy at work every day.

    Cons

    Benefits are average , you can always ask for time off if needed due to medical, vacation or family. Be prepared for long hours, clear expectations and clear goals. IF you hit all of the above you will be recognized and noticed . Easy to move up if you have work ethics .

    Advice to ManagementAdvice

    Focus more on customer satisfaction, improve benefits plans for associates, make more flexible vacation system

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Unfair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoodLife Fitness

    Pros

    Free gym membership, flexible work horus

    Cons

    Upper Management are all friends, you never feel comfortable going to upper management with issues regarding you boss because they are all best friends, all management (especially in Home Office roles) talk crap about everyone, are very judgmental and are always the first to blame you when pressured from other managers. I never felt like I was supported and overall had a very stressful experience with GoodLife. Also their pay is a JOKE.

    Advice to ManagementAdvice

    Grow up..

    Doesn't Recommend
    Negative Outlook
  3. Not a place to work if you have any morals or personal code of ethics

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoodLife Fitness

    Pros

    The money is there to be earned...unfortunately the price you pay to earn that money is not worth the return. Losing your soul in exchange for a higher end annual salary is too much.
    I did make a couple of friends that I am in contact with
    There are a few truly wonderful people who work for GL

    Cons

    See above
    Long hours that are illegal to actually be working
    Many (not all) of the senior leadership team do not come close to practicing what they preach
    Absolutely poor company culture that has been given so many make-overs in a losing attempt to manipulate the 10000+ employees into believing that company culture is a vital priority
    Trust NO ONE because those you believe to be on your side willing to support you are no where to be found when you need them
    The "what have you done for me lately" motto is alive and well within this company

    Honestly...there are just too many more "cons" and critically negative aspects of this company that just sicken me to even continue to write...

    Advice to ManagementAdvice

    Unfortunately these words will ultimately fall on deaf ears and blind eyes. A pretend culture with a foundation built on relationships. This company, and in particular, it's senior leadership team (Directors, VP's, CFO, COO, CEO) attempt to have its employees believe that they care. The funny yet truly sad thing is that this senior team has mastered the art of manipulation leading many great people down a road paved with broken promises, unclear expectations, emotionally damaging stress levels, personal lives with friends and family strained and sometimes damaged, and you mind and sadly your heart left to rot once they are done with you and have moved on to the next person. Although a colourful way to describe things, the previous statement is true. If senior management (now directed at CEO & COO) truly care and truly want what's best for those who work within the organization then please listen and hear my message. 30+ years is something to be proud of. CEO, you've done an incredible job going from nothing to something and that is an accomplishment that deserves high praise and regard. COO, at one time the backbone of the company...the heart of the machine. Truly one of the best individuals within the Fitness Industry...you deserve high praise as well. So...here it is...plain and simple...just actually CARE about the people who give their heart and soul to you. Your employees give those two things not to this company...they trust both CEO & COO with their heart and soul. It's your responsibility to handle that with the utmost care. Just give a care about these people. You can't keep doing what you do. Your insincere gestures and fake love is passed down to those under you and they in turn do the same. I care enough to tell you this "secret" in hopes that you can turn things around and become a great place to work...you are so far from even entering into the discussion of great. Don't pass the blame on to others. Don't become defensive and dismiss me as a disgruntled former employee. I'm so far beyond that...remember...JUST CARE

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  5. 1 person found this helpful

    Good experience overall, excellent training and resources.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Club Administrator in Kingston, ON (Canada)
    Former Employee - Club Administrator in Kingston, ON (Canada)

    I worked at GoodLife Fitness part-time (more than a year)

    Pros

    Excellent training and resources. Employee culture can be very different from club to club, so it's nice to have the opportunity to cover shifts at other locations and get to know other employees.

    Cons

    High employee turnover makes it difficult to keep everyone on the same page as far as policies and procedures within each club go, especially if new employees aren't all trained by the same person.

    Advice to ManagementAdvice

    Sometimes it felt like the hiring process was sped up to fill a recently vacated position. The hiring process is great and candidates are screened very carefully, but it doesn't work when short cuts are taken, and results in hiring someone who may not be the best fit for the job.

  6. Personal Training - Good Place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer in London, ON (Canada)
    Former Employee - Personal Trainer in London, ON (Canada)

    I worked at GoodLife Fitness full-time (more than a year)

    Pros

    Excellent Training Program
    Good Company Culture
    Team Environment
    Fun Atmosphere

    Cons

    Too Sales Oriented
    Micromanaging by Managers

    Advice to ManagementAdvice

    Train your employees better in order to keep them long enough to succeed.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. An exciting, fun work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoodLife Fitness

    Pros

    Positive intention, great environment, good income

    Cons

    Work life balance is none existent, very hard if you have a family

    Advice to ManagementAdvice

    More inspection at what goes on at individual clubs.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful

    I have worked my way up in the company, from front desk to sales, to group exercise and general manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoodLife Fitness

    Pros

    Amazing owner, amazing culture, love the working environment and the perks, love going to confetti pro conference and the rewards for being successful

    Cons

    high pressure sales from upper management

    Advice to ManagementAdvice

    work life balance has to be a must. no contacting staff after a certain time and on weekends

    Recommends
    Positive Outlook
  9. Good to gain some experience, but not so great otherwise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoodLife Fitness part-time (more than a year)

    Pros

    - Can really strengthen communication skills, lots of client interaction (positive and negative interactions)
    - Free membership to gym
    - Co-workers in general are pleasant people

    Cons

    - Management is very sales-driven and doesn't always seem to understand other aspects of helping clients out
    - Schedule and work hours are mainly based on the availability of clients, so you may have giant gaps in the middle of the day
    - You only get paid for
    - Favouritism is very apparent
    - Expect to do a lot of cold-calling in your down-time if the manager asks for it
    - Every position is basically a high-pressure sales position, with lofty quotas to meet

    Advice to ManagementAdvice

    This company would be much better to work for if management wasn't so strongly sales-driven. While making sales is understandable, it's unreasonable to care about nothing else other than that. The values that management seems to instill is: sales over client needs/wants as well as employee satisfaction.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. Inconsistent management quality between clubs, sales driven operations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoodLife Fitness full-time

    Pros

    Free gym membership, steady hours.

    Cons

    Doesn't make good use of employees skills.

    Advice to ManagementAdvice

    Ensure that managers are doing their jobs.

    Doesn't Recommend
    Negative Outlook
  11. In club employees under increasing pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Motivator in Whitby, ON (Canada)
    Current Employee - Motivator in Whitby, ON (Canada)

    I have been working at GoodLife Fitness

    Pros

    Free gym membership, generally good atmosphere, fun staff

    Cons

    Very low pay, unrealistic expectations, management is typically incompetent and only good at sales

    Advice to ManagementAdvice

    Make sure you are promoting people who live the core values and care about service. Also, maybe start promoting people who actually work out and live healthy lives instead of overweight salespeople.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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