GoodLife Fitness

www.goodlifefitness.com

GoodLife Fitness Reviews

Updated January 13, 2015
Updated January 13, 2015
90 Reviews
3.1
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GoodLife Fitness CEO & Founder David Patchell-Evans
David Patchell-Evans
41 Ratings

Review Highlights

Pros
  • Flexible hours, free gym membership and friendly staff (in 18 reviews)

  • Free gym membership, discounted training (in 17 reviews)


Cons
  • Your schedule is completely dependent on your clients (possible poor work/life balance) (in 14 reviews)

  • Be prepared for long hours, clear expectations and clear goals (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    feels like a call centre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fitness Trainer in London, ON (Canada)
    Former Employee - Fitness Trainer in London, ON (Canada)

    I worked at GoodLife Fitness full-time (less than a year)

    Pros

    free membership
    common goals
    good training
    company values
    commission

    Cons

    pushy sales tactics
    call canvasing
    rude management

    Advice to ManagementAdvice

    improve leadership skills

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Political, poor management, good comission

    Former Employee - Fitness Advisor in Calgary, AB (Canada)
    Former Employee - Fitness Advisor in Calgary, AB (Canada)

    I worked at GoodLife Fitness full-time (more than 3 years)

    Pros

    Great consistent commission for top performers, good hours, allowed you to focus on fitness and be in an environment where you could excel

    Cons

    outreach, cold calling, poor management

    Advice to ManagementAdvice

    Leave your personal stuff at home
    Dont make irrational decisions because you had a bad day

  3.  

    You get what you put in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Trainer in Toronto, ON (Canada)
    Current Employee - Fitness Trainer in Toronto, ON (Canada)

    I have been working at GoodLife Fitness full-time (more than a year)

    Pros

    Free Membership
    Great Members (sometimes)
    Benefits after 3 months working Full-Time
    Basically the more you put into your position, the more you will make
    Great if you're looking for a part-time position working the front desk

    Cons

    Management doesn't seem to help all the time
    Pressure to close a sale
    Cold-Calling
    Sometimes members think that they're entitled to anything they want
    Be prepared to work outside your scheduled hours
    The only real way to move up is based on how much you can sell, not based on your work experience

    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Membership Ambassador/Motivator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Motivator in Toronto, ON (Canada)
    Former Employee - Motivator in Toronto, ON (Canada)

    I worked at GoodLife Fitness part-time (less than a year)

    Pros

    Free gym membership. The shifts at the desk are fun when left alone.

    Cons

    They run on a culture of fear. You have to hit your goals or you will be fired. Even though my role had no sales, I still had to hit goals because there is a check-list for every little thing. You end up realizing you can inflate your numbers because they have no proof you did anything.

    The hours were terrible. They only wanted me for peak hours. So I would get a 4 hour shift with a 3.5 hour gap in the middle. So I would work the morning shift at the desk to get more hours, so I would be there 6am-6pm, getting paid for 8 hours of it. They wouldn't swap me to desk permanently because I was hitting targets.

    Advice to ManagementAdvice

    Don't put sales managers in charge of the gym. They only know how to motivate through intimidation. Get rid of the motivator position and let your PTs do the sessions instead.

    Your staff are capable too. You don't need a check-list for everything.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at GoodLife Fitness full-time (more than 5 years)

    Pros

    high expectations but huge rewards for the sucessful hard workers, culture of excellence

    Cons

    high stress due to huge goals, only the driven will succeed

    Advice to ManagementAdvice

    definite need for some form of pension planning, RRSP matching etc to entice long term career growth

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great experience, good career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoodLife Fitness full-time (more than 3 years)

    Pros

    2 free memberships, discounted memberships, full benefits plan, vacation time, great (trained) management, tons of learning and development, fun atmosphere, tons of recognition, paid on performance plus salary

    Cons

    not very flexible with schedule, sometimes stressful with high quotas to meet

    Advice to ManagementAdvice

    Find a way to allow Fitness Advisors to enjoy lead generation - so we stop losing so many.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Expect to be heavily involved in sales before you are able to start training clients.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer - Level II
    Former Employee - Personal Trainer - Level II

    I worked at GoodLife Fitness full-time (less than a year)

    Pros

    -Well-established mechanisms to advance your pay-grade
    -Good support for the training and teaching of being a salesperson
    -Co-workers are generally very friendly
    -Fun work environment
    -Free gym membership
    -Plenty of locations

    Cons

    -High turn-over rate
    -Your schedule is completely dependent on your clients (possible poor work/life balance)
    -Poor income until you gain a full roster of clients

    No opinion of CEO
  9.  

    Could have been better with more professional manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer in Toronto, ON (Canada)
    Current Employee - Personal Trainer in Toronto, ON (Canada)

    I have been working at GoodLife Fitness full-time (less than a year)

    Pros

    The Job itself (Personal Training)
    Clients
    Free gym membership
    Free Tanning

    Cons

    Too many trainers for client base
    Had to stay without getting paid
    Bad management
    Bad pay structure
    Managers NEED management truing

    Advice to ManagementAdvice

    Advice to management?
    TAKE A COURSE IN MOTIVATION AND MANAGEMENT SKILLS

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Pressure, idiots and a company who doesn't care about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Calgary, AB (Canada)
    Former Employee - Sales in Calgary, AB (Canada)

    I worked at GoodLife Fitness full-time (more than a year)

    Pros

    Decent sales tactics are taught
    Get to meet a ton of people
    Free gym membership

    Cons

    We have to write down EVERY contact we made in a book and if we booked an appointment
    We have to write down if they ve been to the club/if they re exercising and their goals in their "fitness planner" which is a little booklet
    Then we also have to fill out membership agreements (or help at certain parts at least)
    Then we have to write down ALL of our appointments for the next day with their goals and phone number
    Then we have to input any sold memberships into a computer with all their info (name number membership type)
    Then we ALSO have to write down their name/number/goals in a new member book as well
    Then we also have to enter in any unsold tours and WHY we didn't sell them into the computer
    Then we ALSO have to fill out how many contacts (people we spoke with during the day), leads (this is gonna blow your mind), appointments and memberships that we sold into our book
    Then we have to calculate how many we ve sold relative to the tours we ve given and write that down in a book

    Other expectations during the day:

    We get 30 NEW leads EVERY day that is 30 NEW names/numbers from prospects either through giving bags/shirts/3 visit passes away at our gym, giving it away at stores or through people that we sell memberships to and give them a sheet to put down friends/family numbers. To put this in perspective, if EVERY associate did this for EVERY day of the year, we would have ALL of Canada as a lead within 5 years. This company has been in business for 30+ years, where are all these new leads coming from?

    We also have to sell aka going over memberships, overcoming people's objections as in "I don't want to buy" which is very mentally draining trying to get someone to change their mind and pressure them into buying
    We also have to take people around the gym and show them equipment/our classes/all the sections
    We also have to call people and try and get them to come into the gym from those referrals at point of sale or external referrals and also the ones that their friends write them down
    We also have to keep our "call boxes" organized which is ALL the people we've spoken to, ALL the people we have appointments with today or tomorrow or down the month
    We also have to give guarantees at the start of every day as far as how many we can sell, we also give out how many appointments we have today and tomorrow
    We also have to update them at 3:30 and before we leave at night

    Oh yeah and this is while having to deal with their pressure that they put on us asking us how EVERY tour went and why we didn't sell. We also have to practice our scripts EVERY day for 30 minutes

    Finally the way they motivate us is by constantly harping on "making more money" and the drive to change people's lives (over 50% of our members don't even USE their membership, of our 2000 members only 700 come 1x a week, 1k come 2x+ and 2-300 come regularly)...
    this is EVERY day
     they pretty much told us 1/100th of this during the interview
    finally keep in mind that the same music is playing day in and day out, now there are def some good songs that play, but there is some God awful trash that goes on

    Advice to ManagementAdvice

    Management doesn't care about any of this, this is a job that used to pay $20 an hour thats now minimum wage with most of the benefits they had being slashed.

    Goodlife is about one thing and that's making $$$, hopefully some big gym company can come in and put them out of business.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Impossibly stressful environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer in Saint John's, NL (Canada)
    Former Employee - Personal Trainer in Saint John's, NL (Canada)

    I worked at GoodLife Fitness full-time (more than a year)

    Pros

    Free gym membership, you get in a TON of workouts!

    Cons

    They don't pay trainers enough to live off of. Working ALL the TIME and still not making ends meet. They demand that the sale comes before the service of the client. When a new trainer gets a sale their commission gets deducted from their pay. At my particular club I watched the training manager forge signatures and harass employees. Would never recommend this location to anyone.

    Advice to ManagementAdvice

    Ensure your trainers have proper certifications and training to do their jobs, pay them enough accordingly, and put the "Personal" back in "Personal Trainer"- stop training based on a formula...people are individuals and deserve to be treated with respect.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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