Goodman Networks

  www.goodmannetworks.com
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Goodman Networks Reviews

Updated August 17, 2014
Updated August 17, 2014
62 Reviews

2.5
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Goodman Networks CEO Ron Hill
Ron Hill
27 Ratings

Review Highlights

Pros
  • Hard working co-workers, but then again some would stab you in the back just to look good (in 6 reviews)

  • Flex hours, Decent pay, good people (in 4 reviews)


Cons
  • Upper management was more concerned with how the company looked on paper, then how it was actually running (in 7 reviews)

  • Employees are not given assigned duties and are expected to do a wide range of tasks with little to no training (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PMO  in  Dallas, TX
    Current Employee - PMO in Dallas, TX

    Pros

    The employers are friendly and willing to teach.

    Cons

    I don't really find a problem with the company.

  2.  

    Great start-up company that could do better by taking care of the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great start-up company in 2008

    Cons

    Too much upper management with little or no leadership skills

    Advice to ManagementAdvice

    Take care of your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Unorganized, not christian based as claimed, not a solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    Pros

    The pros of the company are few and far between, Yes there is a 401k, benefits, and paid every two weeks as promised

    Cons

    This company lacks the know how to accurately lead in this industry, there are to many managers and not enough people actually doing the work. For a management company in the wireless industry there needs to be individuals that actually know what they are doing. Pay is low, bonuses are few and far in between however the executive level made millions. Every region and office has to make their own procedures as there is no set standard for a company. Lack of respect for the employees that know what they are doing in the industry. The list with this company goes on and on.

    Advice to ManagementAdvice

    Trust your employees that know what they are doing, the constant restructuring is redundant as the people you hire don't know how to do the jobs they are hired to do. Quit hiring people from sales other industries as we work and manage the wireless industry. You say you value your employees but then at the drop of a dime fire people left and right. I liked Goodman until I worked here, I along with others couldn't afford your insurance.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Most employees work very hard, but they are not appreciated and morale is horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Constantly Moved Around So Too Many to Mention
    Former Employee - Constantly Moved Around So Too Many to Mention

    Pros

    Decent pay for work, but not pay for performance as there is either no or very little pay increases.
    Most employees very nice and helpful!

    Cons

    Constant restructuring, completely disorganized, no documented processes, good 'ol boys network, managers berate and blame people in public, and everything is a crisis. In addition, there is NO communication within the company!

    Advice to ManagementAdvice

    Need to communicate with employees! Stop restructuring and give things time to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Satisfied current employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Values, Friendly Atmosphere, High Growth Culture, Competitive Compensation

    Cons

    Need to automate more internal process, which in turn can cause a work/life inbalance during peak periods

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Goodman Networks, good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very hard working team of professionals.

    Cons

    Company is going through some growing pains.

    Advice to ManagementAdvice

    Take care of your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Mixed Opinions

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Goodman has many talented employees. Upper management has a wealth of experience and a variety of management styles.
    The company continues to grow. The Troy, MI office superseded its revenue goals last year. They understand their client demands. The office has also seen consistent growth and brought in new employees throughout my employment.

    Cons

    The majority of Goodman's weaknesses originate at the executive level. Entry-level employees and directors alike struggle due to a lack of appropriate tools or processes. Despite 14 years in business, the company is yet to complete any process mapping or create training manuals. Instead, each market, office and program are left to define their own procedures.
    In addition, Goodman's sole tracking tool is Excel. With the myriad of logistical software on the market, they desperately need a tool that employs real-time alerts. Reviews that mention how "the right hand doesn't know what the left hand is doing" are correct. An appropriate tool could help Goodman solve this problem. Unfortunately, I'm not convinced the executive management understands the full extent of losses they currently suffer by failing to implement better tools and concrete procedures. This is the primary source of turnover, since it affects every daily task.
    Lastly, no matter how knowledgeable or experienced the upper management is at the local level, they are handcuffed by executive management. Headquarters micro-manages at the local level, and overrides the unanimous decisions of local Senior Managers and Directors.
    Growth always brings growing pains. The question is, can Goodman adapt quickly enough to accommodate their growth? Only time will tell.

    Advice to ManagementAdvice

    Executive Leadership: You hired seasoned professionals to run each local market. Trust their decisions. Allow them to lead. They are on the front lines and understand the unique demands within their markets.

    Local Management: Listen to employees. Hold fewer phone conferences and have more face-to-face involvement. Take employee concerns seriously.

    All: the Hero Program rarely works outside of theory. Provide real training. Your turnover rates will drop.

  9.  

    Very Unethical Company With Substandard Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Engineer  in  Boise, ID
    Former Employee - Quality Engineer in Boise, ID

    Pros

    I honestly can think of none.

    Cons

    Many of the managers have ZERO clue what they are doing. This is a telecom company and a good share of its management team have never stepped foot in a switch room or cell site. That doesn't prevent them from suggesting they know what they are doing. The narcissism of the senior management makes morale abysmally low. I have SERIOUS questions about the ethics of the senior staff.

    Advice to ManagementAdvice

    Listen to your field guys. After all, THEY pay your salaries. Stop acting like this is IBM... This is a very small player in the telecom world. Stop with your stupid weekly "safety" garbage. Completely ineffective and waste of resources. I was "counseled" by Mark Morgan because I refused to take a safety presentation about backing a car up. I've been backing a car up for 25 years and never really needed a safety presentation to do it. This was an EPIC waste of time.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Strange company does not communicate well with engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    work here if there is no other employment

    Cons

    intimidating company. Higher management very status conscious but not knowledgeable regarding new technologies. It is a company of kith and kin.

    Advice to ManagementAdvice

    Cut down layers - at least three payers. Communicate well with engineers. Communicate with engineers.
    Publish real jobs at company web site.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Former Employee Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people I worked with were great and we worked as a team to keep morale up. Work for home options were nice.

    Cons

    Management has no concept of what actually happens each day. The lack of proper process and even an employee directory made day to day work challenging. There are too many managers and not enough people that actually know what they are doing. Pay was poor and raises were non-existent. Upper management was more concerned with how the company looked on paper, then how it was actually running.

    Advice to ManagementAdvice

    Listen to your employees. Do what you can to keep the ones that are working hard and worth having around. Just because you call yourself a Christian company does not make you morally good, you actually have to have good morals for that to be true.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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